Unable to login to Minemeld WebUI

[msadashivan1]

Hi,

I created a new Minemeld instance on VMware fusion but unable to log in using the default username/password. I get this error "Error checking credential: bad gateway"

Can someone please help.

Logs

=======

sudo -u minemeld /opt/minemeld/engine/current/bin/supervisorctl -c /opt/minemeld/local/supervisor/config/supervisord.conf status
minemeld-engine RUNNING pid 940, uptime 0:13:31
minemeld-supervisord-listener RUNNING pid 939, uptime 0:13:31
minemeld-traced RUNNING pid 941, uptime 0:13:31
minemeld-web FATAL Exited too quickly (process log may have details)

minemeld-web.log attached.

Thanks

[SDorsey]

Running into this same issue. Tried updating all the packages referenced in the web log as well as all the packages in general and neither resulted in it working. 

[msadashivan1]

Many people have reported the same issue so looks like this is a common problem.

[rgafner]

Same here on Ubunto and Docker, tried both same problem 

Starting minemeld...
/opt/minemeld/engine/0.9.70.post1/local/lib/python2.7/site-packages/supervisor/options.py:383: PkgResourcesDeprecationWarning: Parameters to load are deprecated.  Call .resolve and .require separately.
  return pkg_resources.EntryPoint.parse("x="+spec).load(False)
2020-10-28 13:54:07,296 CRIT Set uid to user 106
2020-10-28 13:54:07,297 WARN Included extra file "/opt/minemeld/supervisor/config/conf.d/minemeld-supervisord-listener.conf" during parsing
2020-10-28 13:54:07,297 WARN Included extra file "/opt/minemeld/supervisor/config/conf.d/minemeld-traced.conf" during parsing
2020-10-28 13:54:07,297 WARN Included extra file "/opt/minemeld/supervisor/config/conf.d/minemeld-engine.conf" during parsing
2020-10-28 13:54:07,297 WARN Included extra file "/opt/minemeld/supervisor/config/conf.d/minemeld-web.conf" during parsing
2020-10-28 13:54:07,403 INFO RPC interface 'supervisor' initialized
2020-10-28 13:54:07,403 CRIT Server 'unix_http_server' running without any HTTP authentication checking
2020-10-28 13:54:07,403 INFO supervisord started with pid 19
2020-10-28 13:54:08,408 INFO spawned: 'minemeld-supervisord-listener' with pid 65
2020-10-28 13:54:08,413 INFO spawned: 'minemeld-engine' with pid 66
2020-10-28 13:54:08,420 INFO spawned: 'minemeld-traced' with pid 67
2020-10-28 13:54:08,426 INFO spawned: 'minemeld-web' with pid 68
2020-10-28 13:54:09,462 INFO success: minemeld-supervisord-listener entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2020-10-28 13:54:09,462 INFO success: minemeld-traced entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2020-10-28 13:54:09,462 INFO success: minemeld-web entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2020-10-28 13:54:11,074 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:11,388 INFO spawned: 'minemeld-web' with pid 79
2020-10-28 13:54:12,307 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:13,429 INFO spawned: 'minemeld-web' with pid 96
2020-10-28 13:54:14,329 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:16,376 INFO spawned: 'minemeld-web' with pid 102
2020-10-28 13:54:17,440 INFO success: minemeld-web entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2020-10-28 13:54:17,467 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:18,472 INFO spawned: 'minemeld-web' with pid 108
2020-10-28 13:54:19,384 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:20,390 INFO spawned: 'minemeld-web' with pid 116
2020-10-28 13:54:21,246 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:23,252 INFO spawned: 'minemeld-web' with pid 122
2020-10-28 13:54:24,154 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:27,161 INFO spawned: 'minemeld-web' with pid 129
2020-10-28 13:54:28,365 INFO success: minemeld-web entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2020-10-28 13:54:28,436 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:29,442 INFO spawned: 'minemeld-web' with pid 135
2020-10-28 13:54:30,309 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:31,314 INFO spawned: 'minemeld-web' with pid 141
2020-10-28 13:54:32,240 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:34,247 INFO spawned: 'minemeld-web' with pid 147
2020-10-28 13:54:35,115 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:38,123 INFO spawned: 'minemeld-web' with pid 153
2020-10-28 13:54:38,532 INFO success: minemeld-engine entered RUNNING state, process has stayed up for > than 30 seconds (startsecs)
2020-10-28 13:54:39,037 INFO exited: minemeld-web (exit status 3; not expected)
2020-10-28 13:54:40,039 INFO gave up: minemeld-web entered FATAL state, too many start retries too quickly

[lmori · Accepted solution]

We have identified the issue and we are working on it.

In the meantime you can disable the send-a-suggestion feature that is triggering the crash in 2 ways:

- from the config, https://github.com/PaloAltoNetworks/minemeld-ansible#disable-send-a-suggestion-check

- on the docker CLI, add:

-e "SNS_ENABLED=false"

[rgafner]

Cool thanks, any workaround for Ubuntu ?