- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
We are trying to connect our PAN 2050 OS 4.0.9 to a couple of user-id agent version 4.1.3. The connection is not established and the agent logs reports:
Device thread 1 SSL no certificate
Device thread 1 reply ver 5 msg with max ver 5, msg type 6
Failed to read message msg header. error -1
Device thread 1 SSL shutdown
The PAN "show user userid-agent statistics" reports:
Connection : Not Connected Version : <Unknown> number of connection tried : 41788 number of connection succeeded : 0 number of connection failed : 41788 number of user ip mapping messages received : 0 number of user ip mapping add entries received : 0 number of user ip mapping del entries received : 0 number of ip msgs rcvd but failed to process : 0 number of status messages received : 0 number of request of ip mapping messages sent : 0 number of request of all ip mapping messages sent : 0 number of request of status messages sent : 0
Any clue? Thanks!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!