will user-id upgrade will cause an outage?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

will user-id upgrade will cause an outage?

L2 Linker

I am thinking to upgrade userid Current 6.0.4-3 to 7.0.8.

my current panos is 7.1.4h2

will this cause an outage to the users that are already on the firewall?

My understanding is that we will just not going to be able to map new users loggin in to the domain during this process.

 

please confirm.

 

Thank you.

 

3 REPLIES 3

L7 Applicator

that will depend on the user identification timeout setting on the agent.

 

not sure what the default time is for this but i changed mine to 1440 (24hrs) so all my current users would be ok but yes this may cause an issue for new logins if they are outside your timeout setting. (address expired)

 

from what I can remember the upgrade was quick.

Cyber Elite
Cyber Elite

As @Mick_Ball pointed out this entirely depends on what your timeout setting is and how your policy actually looks. Yes it's possible this will cause an outage if you have users age-out during the upgrade process and your security policies mandate user-id information. 

you could install a second client, that way you have full redundancy in case of outage of the first (due to error or upgrade)

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1698 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!