Big Sur 11.2.3 GlobalProtect issue

cancel
Showing results for 
Search instead for 
Did you mean: 

Big Sur 11.2.3 GlobalProtect issue

L0 Member

When installing the GlobalProtect 5.2.6-87 application I am having trouble connecting. It appears to me that it is loading all the time and I never access the vpn. I attach the logs in case someone can help me. The Mac I'm using is the MacBook Pro M1.

Thanks!

 

Tue Apr 13 11:56:29 CEST 2021 preinstall get current logged-in user ------
Tue Apr 13 11:56:29 CEST 2021 preinstall run as console user -------
Tue Apr 13 11:56:29 CEST 2021 Console user:------:20 Preferences:/Users/-------/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist
Tue Apr 13 11:56:29 CEST 2021 No previous installation of /Applications/GlobalProtect.app found.
Tue Apr 13 11:56:29 CEST 2021 Disable WebGL for -----:20 /Users/---------/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist
Tue Apr 13 11:56:30 CEST 2021 MacOS version 11.2.3
Tue Apr 13 11:56:30 CEST 2021 postinstall get current logged-in user ------
Tue Apr 13 11:56:30 CEST 2021 postinstall get current console user -----
Tue Apr 13 11:56:30 CEST 2021 postinstall get current user -----
Tue Apr 13 11:56:30 CEST 2021 console user id 501
Tue Apr 13 11:56:30 CEST 2021 Setting up GlobalProtect, user ----------
Tue Apr 13 11:56:30 CEST 2021 Arguments /Users/--------/Downloads/GlobalProtect.pkg
uid=0(root) gid=0(wheel) groups=0(wheel),1(daemon),2(kmem),3(sys),4(tty),5(operator),8(procview),9(procmod),12(everyone),20(staff),29(certusers),61(localaccounts),80(admin),701(com.apple.sharepoint.group.1),702(com.apple.sharepoint.group.2),33(_appstore),98(_lpadmin),100(_lpoperator),204(_developer),250(_analyticsusers),395(com.apple.access_ftp),398(com.apple.access_screensharing),399(com.apple.access_ssh),400(com.apple.access_remote_ae)
Tue Apr 13 11:56:30 CEST 2021 Removing launchd jobs
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangpa
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangps
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangpsd
Tue Apr 13 11:56:30 CEST 2021 removing ------ com.paloaltonetworks.gp.pangpa
Tue Apr 13 11:56:30 CEST 2021 removing ----- com.paloaltonetworks.gp.pangps
Tue Apr 13 11:56:30 CEST 2021 removing ----- com.paloaltonetworks.gp.pangpsd
ifconfig: interface gpd0 does not exist
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.paloaltonetworks.GlobalProtect.gplock
No variant specified, falling back to release
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.paloaltonetworks.kext.pangpd
No variant specified, falling back to release
Tue Apr 13 11:56:31 CEST 2021 Copy dem.pkg to /Library/Application Support/PaloAltoNetworks/GlobalProtect
Tue Apr 13 11:56:31 CEST 2021 current macOS version 11.2.3
Tue Apr 13 11:56:31 CEST 2021 use utun
Tue Apr 13 11:56:31 CEST 2021 current_user_defaults permission is -----:staff
No such key
No such key
Tue Apr 13 11:56:31 CEST 2021 install daemon plist
Tue Apr 13 11:56:31 CEST 2021 install agent plist
No matching processes were found
Tue Apr 13 11:56:31 CEST 2021 Load gps and gpa as console user -----
/Library/LaunchAgents/com.paloaltonetworks.gp.pangps.plist: Service is disabled
Bootstrap failed: 119: Unknown error: 119
Tue Apr 13 11:56:31 CEST 2021 Removing old GlobalProtect
Tue Apr 13 11:56:31 CEST 2021 GlobalProtect installation finished.
Tue Apr 13 11:56:31 CEST 2021 Install system extensions after installation

0 REPLIES 0
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!