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04-13-2021 03:18 AM - edited 04-13-2021 03:25 AM
When installing the GlobalProtect 5.2.6-87 application I am having trouble connecting. It appears to me that it is loading all the time and I never access the vpn. I attach the logs in case someone can help me. The Mac I'm using is the MacBook Pro M1.
Thanks!
Tue Apr 13 11:56:29 CEST 2021 preinstall get current logged-in user ------
Tue Apr 13 11:56:29 CEST 2021 preinstall run as console user -------
Tue Apr 13 11:56:29 CEST 2021 Console user:------:20 Preferences:/Users/-------/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist
Tue Apr 13 11:56:29 CEST 2021 No previous installation of /Applications/GlobalProtect.app found.
Tue Apr 13 11:56:29 CEST 2021 Disable WebGL for -----:20 /Users/---------/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist
Tue Apr 13 11:56:30 CEST 2021 MacOS version 11.2.3
Tue Apr 13 11:56:30 CEST 2021 postinstall get current logged-in user ------
Tue Apr 13 11:56:30 CEST 2021 postinstall get current console user -----
Tue Apr 13 11:56:30 CEST 2021 postinstall get current user -----
Tue Apr 13 11:56:30 CEST 2021 console user id 501
Tue Apr 13 11:56:30 CEST 2021 Setting up GlobalProtect, user ----------
Tue Apr 13 11:56:30 CEST 2021 Arguments /Users/--------/Downloads/GlobalProtect.pkg
uid=0(root) gid=0(wheel) groups=0(wheel),1(daemon),2(kmem),3(sys),4(tty),5(operator),8(procview),9(procmod),12(everyone),20(staff),29(certusers),61(localaccounts),80(admin),701(com.apple.sharepoint.group.1),702(com.apple.sharepoint.group.2),33(_appstore),98(_lpadmin),100(_lpoperator),204(_developer),250(_analyticsusers),395(com.apple.access_ftp),398(com.apple.access_screensharing),399(com.apple.access_ssh),400(com.apple.access_remote_ae)
Tue Apr 13 11:56:30 CEST 2021 Removing launchd jobs
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangpa
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangps
Tue Apr 13 11:56:30 CEST 2021 removing com.paloaltonetworks.gp.pangpsd
Tue Apr 13 11:56:30 CEST 2021 removing ------ com.paloaltonetworks.gp.pangpa
Tue Apr 13 11:56:30 CEST 2021 removing ----- com.paloaltonetworks.gp.pangps
Tue Apr 13 11:56:30 CEST 2021 removing ----- com.paloaltonetworks.gp.pangpsd
ifconfig: interface gpd0 does not exist
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.paloaltonetworks.GlobalProtect.gplock
No variant specified, falling back to release
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.paloaltonetworks.kext.pangpd
No variant specified, falling back to release
Tue Apr 13 11:56:31 CEST 2021 Copy dem.pkg to /Library/Application Support/PaloAltoNetworks/GlobalProtect
Tue Apr 13 11:56:31 CEST 2021 current macOS version 11.2.3
Tue Apr 13 11:56:31 CEST 2021 use utun
Tue Apr 13 11:56:31 CEST 2021 current_user_defaults permission is -----:staff
No such key
No such key
Tue Apr 13 11:56:31 CEST 2021 install daemon plist
Tue Apr 13 11:56:31 CEST 2021 install agent plist
No matching processes were found
Tue Apr 13 11:56:31 CEST 2021 Load gps and gpa as console user -----
/Library/LaunchAgents/com.paloaltonetworks.gp.pangps.plist: Service is disabled
Bootstrap failed: 119: Unknown error: 119
Tue Apr 13 11:56:31 CEST 2021 Removing old GlobalProtect
Tue Apr 13 11:56:31 CEST 2021 GlobalProtect installation finished.
Tue Apr 13 11:56:31 CEST 2021 Install system extensions after installation
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