Global Protect sensor turns off NIC card when moving networks

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Global Protect sensor turns off NIC card when moving networks

L2 Linker

We recently upgraded to Global Protect 6.2.4  with a test group of users, (Windows 10 machines) and users who try to change networks, either going from Wi-Fi to another Wi-Fi network or hotspot or Ethernet to Wi-Fi/vice versa, all of a sudden have their Network Adapter card shut off. This actually also happened with version 6.1.5 which we tried first. If you remove the client, this does not happen to the machines. The only recourse is rebooting. Since we have bldgs with multi floors and users are not going to shut down and reboot while moving between floors, it is a real problem. 

15 REPLIES 15

L2 Linker

We are now going to 6.2.6, because 6.2.5 has an exploit. We just started testing. It still has not fixed our Carbon Black quarantine issue unfortunately (allowed listed on both sides). NIC card still breaking and we have to uninstall GP to resolve. 

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