- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
06-15-2026 10:53 PM
Hi all, We get a false positive on Cortex XSIAM: Alert: Suspicious File Modification Module: Anti-Ransomware Protection Process: jpconsole.exe (OpenText Blazon), signed by Open Text Corporation, WildFire = Benign It is a legitimate app that modifies many files normally, so it looks like ransomware. We are in Report mode now and want to move to Block mode, but we are afraid the process will be killed. Question: How do I exclude this signed process so Anti-Ransomware does not block it in block mode? In Legacy Agent Exceptions there is no Anti-Ransomware module, and the path/signer allow-list only appears under other modules. Is there a way to allow-list by path or signer for ransomware? Thanks.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!

