macOS GP client says its connected - but it really isnt

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macOS GP client says its connected - but it really isnt

L0 Member

steps to repro issue:

1. run any Mac w Ventura or Sonoma installed

2. run any GP versions for past year (yes this issue remains unresolved that long)

3. click GP icon in your menubar to connect to corp network

4. after auth process - verify you see connected status from GP 

5. from a home office, try to load VPN only website (known to work in office) or ping corp domain 10.x.y.z

6. check in with HIP submit button - works sometimes other times a fails for awhile (up to an hour messing around)

7. expected action = site loads / can ping domain

8. actual action = site doesnt load / cant ping domain

8. 

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