NEW Monitor Disconnects GP Whenever Connected

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NEW Monitor Disconnects GP Whenever Connected

L0 Member

Hello,

 

I purchased this new monitor, ACER ED323QUR.

 

Whenever I connect my Macbook Pro, MacBook Pro (15-inch, 2019), to it, Global Protect disconnects. Then the internet will cut out altogether.

 

I use an Amazon-branded USB-C to HDMI cable, which works on other displays without issue.

 

My work's corporate IT representative had no answers. I've looked for drivers, similar occurrences, and general googling. Please help me resolve this.

 

Thank you,

Ed

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