Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

NEW Monitor Disconnects GP Whenever Connected

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

NEW Monitor Disconnects GP Whenever Connected

L0 Member

Hello,

 

I purchased this new monitor, ACER ED323QUR.

 

Whenever I connect my Macbook Pro, MacBook Pro (15-inch, 2019), to it, Global Protect disconnects. Then the internet will cut out altogether.

 

I use an Amazon-branded USB-C to HDMI cable, which works on other displays without issue.

 

My work's corporate IT representative had no answers. I've looked for drivers, similar occurrences, and general googling. Please help me resolve this.

 

Thank you,

Ed

0 REPLIES 0
  • 2014 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!