Palo Alto Global Protect Enterprise App in Azure

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Palo Alto Global Protect Enterprise App in Azure

L3 Networker

We are using SAML authentication via The Global Protect Enterprise application in Azure. E everything is functioning as expected except for the logging is incorrect. The user login logs show the OS as Windows 8 when a Windows 10 user logs in. If you go to the details. in the log entry, The =User agent details show the correct PAN GP version and OS version 

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1 accepted solution

Accepted Solutions

L1 Bithead

I've seen the same. Can it be that GlobalProtect might use the older IE library for its embedded browser?

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3 REPLIES 3

L1 Bithead

I've seen the same. Can it be that GlobalProtect might use the older IE library for its embedded browser?

I have a ticket open with Palo Alto support. I am trying to find out who created the Enterprise App but so far they don't know Anyone?

I ran a test and set the SAML Authentication to use the default browser instead of the embedded windows browser and the issue was resolved. I had to switch it back because using the default browser with SAML auth opened a webpage that is unnecessary and a bad experience for end users. We are now reaching out to Microsoft about this. We see this happening with other apps now too.

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