Integrate with Saasyan Assure

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Integrate with Saasyan Assure

L4 Transporter

We have implemented Saasyan Assure to provide pastoral care controls and reports for our Palo firewall. Since upgrading to 10.1.5 (and h1 and h2) we're getting the below (or similar) message when we're trying to create a new security rule via API.

{"status": "error", "result": "<response status=\"error\" code=\"13\"><msg><line>set failed, may need to override template object first</line></msg></response>", "xpath": "/config/devices/entry[@name='']/vsys/entry[@name='xxxx']/rulebase/security/rules/entry[@name='ASSURE-XXXXXXX']", "uri": " https://X.X.X.X/api", "status_code": 200}

Sometimes it causes the box to crash. Saasyan tells us this has happened to other schools running the same version of PanOS and HA like us. They have tested on their Palo without issue but they don’t run HA.

It has now happened to both devices.

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