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01-27-2025 11:56 AM - edited 01-27-2025 11:59 AM
There are two drives on the 5220. The factory reset for version 10 says to select maintsys-root1 and reset. Why not root0 as well. The device has two drives so wouldn't maint-syroot0 need to be ran as well? It looks like the drives are setup in a raid that mirrors the drives (not sure exactly). With this being said I don't know the different ways the drives can be configured. I'm not sure if just selecting maintsys-root1 in maintenance and do a scrub will reset both drives in every scenario. With out knowing how it works, I would think the safest way to guarantee a full factory reset is would be to:
remove sys drive 1
reset sys drive 2 by selecting maint-sysroot1 in maintenance mode
power it off when done
remove sys drive 1
insert sys drive 2
reset sys drive 1 by selecting reset maint-sysroot0 in maintenance mode and scrub.
I'm not sure if all of this is necessary but I don’t not know all the different way the drives can be configured and how the customer configured it, I'm thinking this is the safest bet but it takes forever since I am scrubbing both drives independently. Is there a shorter or easier way and guarantee both drives are factory reset and scrubbed?
Finally, I also found the message below on one of the community boards which is concerning. What does "debug swm factory-reset" get rid of that the scrub does not?
"Try using the "debug swm factory-reset" command in maintenance mode for a more thorough reset. Ensure you back up the OS beforehand to avoid potential issues with reinstalling or restoring."
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