PA-410: Unable to Export Stats Dump for SLR Report

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PA-410: Unable to Export Stats Dump for SLR Report

L1 Bithead

Hello Community,

We are experiencing an issue with exporting Stats Dump file required for SLR report on PA-410 firewall.
The option to export Stats Dump file is not available in web GUI, and the corresponding CLI command returns an "Invalid syntax" error.

 

Environment:
Firewall Model: PA-410
PAN-OS Version: 11.2.13-h2

 

Could anyone please clarify the following?
- Are there any limitations or known issues with exporting Stats Dump file on PA-410?
- Is this feature supported on PA-410 model?
- Has anyone encountered a similar issue on a PA-410 running PAN-OS 11.2.13-h2?

 

Any suggestions or guidance would be greatly appreciated.
Thank you in advance for your help!

1 accepted solution

Accepted Solutions

Cyber Elite

Hello @P.Aung950095

 

PA-410 does not support local on device logging: PA-410 missing ACC tab and dataplane logs. Since Stats Dump relies on logs to generate the file, it can't generate the file without data therefore I believe what you are experiencing is expected. I could not find anything official that explicitly states that Stats Dump is not possible though. The only option I can think of is to generate Stats Dump from Panorama: Generate a Stats Dump File for a Managed Firewall. This is possibly only if your PA-410 is Panorama managed and logs are stored in Panorama.

 

Kind Regards

Pavel   

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2 REPLIES 2

Cyber Elite

Hello @P.Aung950095

 

PA-410 does not support local on device logging: PA-410 missing ACC tab and dataplane logs. Since Stats Dump relies on logs to generate the file, it can't generate the file without data therefore I believe what you are experiencing is expected. I could not find anything official that explicitly states that Stats Dump is not possible though. The only option I can think of is to generate Stats Dump from Panorama: Generate a Stats Dump File for a Managed Firewall. This is possibly only if your PA-410 is Panorama managed and logs are stored in Panorama.

 

Kind Regards

Pavel   

Help the community: Like helpful comments and mark solutions.

L1 Bithead

@PavelK Thank you very much for your explanation and recommendations.

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