PA-440 FIPS failure. Hardware is in lockout mode

[JoeCheng]

After the holiday, the device only displays a Power indicator, and the reason for connecting to the Console is displayed
FIPS failure. Hardware is in lockout mode
What happened at this time!?
how to solve
thank you~

 

[TomYoung]

Hi @JoeCheng ,

Lockout mode could be due to too many failed attempts -> https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/certifications/fips-cc-security-functions.  That should clear up after the lockout time expires.

Or you could have a PAN-OS problem and need to open a TAC case.

Thanks,

Tom

[JoeCheng · Accepted solution]

thanks for sharing
Later already opened case PA440 for RMA