PA-440 FIPS failure. Hardware is in lockout mode

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PA-440 FIPS failure. Hardware is in lockout mode

L1 Bithead

After the holiday, the device only displays a Power indicator, and the reason for connecting to the Console is displayed
FIPS failure. Hardware is in lockout mode
What happened at this time!?
how to solve
thank you~

JoeCheng_1-1681094264924.png

 

 

 

JoeCheng_0-1681094251196.png

Future
1 accepted solution

Accepted Solutions

thanks for sharing
Later already opened case PA440 for RMA

Future

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2 REPLIES 2

Cyber Elite
Cyber Elite

Hi @JoeCheng ,

 

Lockout mode could be due to too many failed attempts -> https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/certifications/fips-cc-security-functions.  That should clear up after the lockout time expires.

 

Or you could have a PAN-OS problem and need to open a TAC case.

 

Thanks,

 

Tom

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thanks for sharing
Later already opened case PA440 for RMA

Future
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