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11-11-2025 05:01 AM
I want to downgrade the firmware of PA-410R from 11.1.4-h7 to 10.1.10-h1. I am trying to access the support portal, but it's not accessible, and I cannot even reach the help line numbers. I want to integrate the firewall with the existing Panorama with 10.1.10-h1 firmware. Need the community support to get access to the firmware, to the support portal, or any know how to fix this support portal issue. I have also attached the error screenshot.
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