03-03-2025 11:01 AM
Hello Team,
We are having an issue connecting palo-alto VM firewalls in AWS to the panorama hosted in AWS as well.
connectivity is successful between the firewall and panorama and we are using management port for this traffic.
we ran below command
show netstat all yes numeric-hosts yes numeric-ports yes | match IP
and found the state established on 3978.
when we read ms.log file, we see as below
SC3: failed to get SNI -0700 Warning: sc3_get_current_sc3(sc3_utils.c:182): SC3: failed to get CCN
as per this seems like secure connection issue, but we performed sc3 reset procedure multiple times and also completely removed and re-added the firewall to panorama, but still not connecting.
Below is the complete error or ms.log file message we are seeing
has any body faced similar issue before where firewall is connecting to panorama in aws after performing all the required steps ?
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