09-23-2026 04:08 AM
I am using PA-410. In our network, one specific website is blocked automatically by the firewall. I created a URL filtering, added URLs to the whitelist, and allow in the profile. Nevertheless, users cannot access the website. When I monitor the traffic, there is "undecided" in front of the application. End Reason is unknown. State is Active.
Could you please help me to solve this issue?
09-23-2026 04:36 AM
sounds like its getting blocked before the url even matters (else i would expect the app-id to be ssl or web-browsing.
are you able to copy (redacted) output from the log or session state here so we get a little more context ?
09-23-2026 04:50 AM - edited 09-23-2026 04:54 AM
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