Security Profiles

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Security Profiles

L0 Member

I have a PA 3410 which has an Advanced Threat Prevention licence but when I highlight Antivirus/Anti-spyware/Vulnerability Protection there is a message in red at the bottom of the screen saying "Threat Prevention License is required for antivirus, anti-spyware, and vulnerability protection to function". My current Advanced Threat Prevention  license expires in 2025. Any help on what might be causing this will be greatly appreciated.



Hi @LovejoyNheta ,

Check if there aresome old expired certificates and remove them as described in this link -


You can try to delete the threat protection license and fetch it again - delete as explained in the link above and after that execute

> request license fetch
  • 1 replies
  • 63 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!