Learn about new features and improvements in LIVEcommunity! We’re always striving to enhance your experience, and this latest update brings exciting changes, including a redesigned homepage navigation, expanded translation capabilities, and Fuel User Group integration.
What's New
Fuel User Group Integration
Starting today, all Fuel User Group resources can be accessed right here on LIVEcommunity! Fuel’s new home on LIVEcommunity is the new go-to site to learn about Fuel membership, virtual and in-person events, the Virtual Test Lab, and other valuable information for current and potential Fuel members!
To access the new Fuel page, simply click on the Fuel icon on the homepage to explore this new section and to access all things related to the Fuel User Group.
Improved
A More Intuitive Homepage Navigation
LIVEcommunity has a new-and-improved navigation! We've redesigned our homepage header to make it more user-friendly, helping you find what you need faster.
In the screenshot below, you’ll see that we have specialized access areas that are now featured at the top for Customer, Partner, and Employee. The lock icon signifies that special permissions are required to access.
Expanded Translation Updates
We are committed to making our platform accessible to a global audience. In this update, we’ve made significant strides in improving translations. We’ve added support for two new additional languages: Italian and Brazilian Portuguese. We are excited about these new languages to better serve our diverse user base!
In addition, we've introduced improved capability to translate all user-generated content:
Discussion posts, solutions, comments, replies
Example of discussion topic:
Example of an Accepted Solution:
Fixed
Performance improvements: As an ongoing improvement to community performance, we optimized several components across the application.
Mobile Experience: Enhancements and fixes to the community mobile experiences make it easier for you to stay connected while you are on the move, making it effortless for you to stay connected wherever you are.
Updated
Spam Prevention Improvements
Introduced pre-moderation workflow, a content control feature in Khoros Community. When pre-moderation is enabled:
User-created content doesn't appear immediately
Content goes to a moderation queue
Community moderators review each submission
Approved content gets published and becomes visible
Rejected content remains hidden
This process helps maintain content quality, prevent spam, and ensure community guidelines are followed. It's an effective tool for creating a safe, high-quality community experience.
Spam Safeguard - CAPTCHA Integration: In order to bolster security and combat spam in the LIVEcommunity, we have introduced a CAPTCHA verification system for all members. This security measure guarantees that legitimate members can participate seamlessly while thwarting automated spam attacks.
Improved spam content filters and implemented geological specific filters
Added new spam flooding restrictions
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