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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3358 Views
  • 0 replies
  • 4 Likes

False Positive Removal Request WPD 1.2.940

false-positive: Palo Alto Networks verdict: generic.ml SHA-256 06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893 https://www.virustotal.com/#/file/06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893/detection Download link...

MajorB by L1 Bithead
  • 1701 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Please remove our domain from any blacklists:https://codigo.gocodigo.net We were informed by a customer that our domain was being blocked by Palo Alto, classified as a phishing site. Yesterday, we were flagged by Google Safe Browsing, but we ran deep...

codigo by L0 Member
  • 1399 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Removal Request WPD 1.2.938

false-positive: Palo Alto Networks verdict: generic.ml SHA-256 6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a https://www.virustotal.com/#/file/6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a/detection Download link...

MajorB by L1 Bithead
  • 1922 Views
  • 1 replies
  • 0 Likes

generic.ml

Greetings, File Hash: 86667ae978c7c77f3fcaa62612ed1ad16e57f92be3ed73936b2b70fcb59d716aCurrent VT Verdict: generic.mlDescription: Air My PC software - False Positive The latest report from VT: https://www.virustotal.com/#/file/86667ae978c7c77f3fcaa626...

beniam by L2 Linker
  • 1571 Views
  • 2 replies
  • 0 Likes

Resolved! False-positive submission

Hi, Please find false-positive detection. VirusTotal link: https://www.virustotal.com/#/file/f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5/detection SHA-256 f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5 The file ...

roipaz by L2 Linker
  • 2250 Views
  • 6 replies
  • 0 Likes

False positive

Hello, please whitelist our software.There is a false positive for my software.Please re-check it and remove it from your virus list .Thanks very muchhttps://www.virustotal.com/#/file/45f74d8b1d7b5567d62d7462e5234818252b3e5e7ba523ccc3318cf891d26895/d...

hkbx666 by L0 Member
  • 1247 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive on VirusTotal

Detection result on virustotal.com below: Puppet3G.exe Palo Alto Networks (Known Signatures) generic.ml 20180929 https://s3-ap-northeast-1.amazonaws.com/puppet.dev/falsepositive/Puppet3G_Puppet3R.zipPuppet3G.exe is detected, but Puppet3R.exe is not d...

Resolved! False-positive submission - TC4Shell

SHA-256: 3B0BE212266FD6F2FC6AF6E62763347E02F17894C965354F2E5CB0F4A0FEE7E5Virustotal report: https://www.virustotal.com/#/file/3b0be212266fd6f2fc6af6e62763347e02f17894c965354f2e5cb0f4a0fee7e5/detectionCurrent VirustTotal Verdict: generic.ml The file i...

Aniskin by L0 Member
  • 1431 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.11.0

I think this is a false-positive: TechPowerUp GPU-Z v2.11.0SHA-256 7f47d7b4c458ab573ad1b96497a42c765f9bf5b57b92aa8de521a24b73131a60 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/7f47d7b4c458ab573ad1b96497a42c765f9bf5...

i3vi3v by L2 Linker
  • 1530 Views
  • 2 replies
  • 0 Likes

False-positive submission

Hi, Please whitelist false-positive detection of file: Hola-Setup-x64-1.107.108.exe SHA-256 426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39 VirusTotal link: https://www.virustotal.com/#/file/426abc00ee11b6a3a2a6f27b04b794df3594070f75...

roipaz by L2 Linker
  • 1287 Views
  • 2 replies
  • 0 Likes

Resolved! False-positive detection

Hi, We got false-positive detection and would appriciate your whitelisting. Virus total detection link: https://www.virustotal.com/#/file/532a51b08bf361921e4de72fc0eab07790d4f7e66c2fcf86164cc40cef7a0ca5/detection The file can be download from:https:/...

roipaz by L2 Linker
  • 2077 Views
  • 5 replies
  • 0 Likes

False positive removal request [ipinfo.io]

false detection for ipinfo.iohttps://www.virustotal.com/#/url/a626f42954f1a9d87aeaa6bcecd16856a23bf16d8203d6a07ad03e2a18980842 ipinfo istrusted source for IP address data, handling 12 billion API requests per month for over 1,000 businesses and 100,0...

false positive detection

Dear antivirus developers!Our company provides tools for compressing and encrypting executable files. We use 2 lines of products for that:1) ASPack (an advanced Win32 executable file compressor, capable of reducing the file size of 32-bit Windows pro...

False Positive Submission (generic.ml)

Hi,can you please submit these hash for manual review? Filename: getrunningvbs.exeMD5: 688a8f49fa2dc4f08eb780f47f326d04SHA1: 5cb02b9c39ac962278edff4625aa2249233f7796SHA256: 5c24de7217f97013b359c432cc8b9dfb6be1222dc6c49a0de98ac11c19d70346Current Virus...

s.jansen by L0 Member
  • 1402 Views
  • 2 replies
  • 0 Likes
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