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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9739 Views
  • 0 replies
  • 5 Likes

False positive: Generic.ml

File Hash: 3a3594e19fe8ad37f38af090b716eed31572ffea51d0991f567115c6cc8fbd56

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3a3594e19fe8ad37f38af090b716eed31572ffea51d0991f567115c6cc8fbd56/details

Current VirustTotal Verdict

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gsteam by • L1 Bithead
  • 2948 Views
  • 2 replies
  • 0 Likes

generic.ml

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: d370c6ea4ca3ecb3626cd15a62ed5a92b10f59883f3ad467f1dcbd514b933416

 

VirusTotal link:

https://www.virustotal.com/gui/file/d370c6ea4ca3ecb3626cd15a62ed5a92b10f59883f3ad46

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beniam by • L2 Linker
  • 3089 Views
  • 2 replies
  • 0 Likes

Resolved! False positive Generic.ml

File Hash: 38dfe9888380bd94d55b893dce18bdb2ec16926d61e1a28e8f5c5696c323b858

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/38dfe9888380bd94d55b893dce18bdb2ec16926d61e1a28e8f5c5696c323b858/detection 

Current VirustTotal Verd

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asedunov by • L0 Member
  • 2829 Views
  • 1 replies
  • 0 Likes

generic.ml

 

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: a5481f85185924aa9e15dc48423601ec297dbae50d8d1f8a539fbf703d540ddc

 

VirusTotal link:

https://www.virustotal.com/gui/file/a5481f85185924aa9e15dc48423601ec297dbae50d8d1f

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beniam by • L2 Linker
  • 3838 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive submission; Outbyte PCRepair new version

Hello,

 

Please help us remove a false positive, given to the new version of Oubyte PCRepair.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 89d42e6ff52da66a26cbba2549040099056b1780cc5272af7e0228b30d53277b

Detection name: Gener

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YelenaRez by • L3 Networker
  • 3420 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.30.0 (normal skin)

TechPowerUp GPU-Z v2.30.0 (normal skin).

SHA-256 8c06f6609a022408b9711c24c8db85c3f500e21bd74d966c00dd9d590d77a119

 

https://www.virustotal.com/gui/file/8c06f6609a022408b9711c24c8db85c3f500e21bd74d966c00dd9d590d77a119/detection

Current Palo Alto Networks

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i3vi3v by • L2 Linker
  • 4807 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.30.0 (ROG skin)

TechPowerUp GPU-Z v2.30.0 (ROG skin).

SHA-256 320b8eec362691f50f54cd0559d6585c42bb93633c4cc40ee88542115f3a6570

 

https://www.virustotal.com/gui/file/320b8eec362691f50f54cd0559d6585c42bb93633c4cc40ee88542115f3a6570/detection

current Palo Alto Networks ver

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i3vi3v by • L2 Linker
  • 4352 Views
  • 2 replies
  • 0 Likes

Resolved! False positive (Generic.ml)

False positive (Generic.ml)

Hello. I ask you to fix this.

File Hash: f686414c4e44ae163c9e4c299cc6449c76fc4f66f59c88f12e738953a382fc6a

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f686414c4e44ae163c9e4c299cc6449c76fc4f66f59

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nganga by • L0 Member
  • 3647 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.26.0 (ROG skin)

TechPowerUp GPU-Z v2.26.0 (ROG skin).

SHA-256 26bf57846fffe112b77dbc5f3210e9439c408a54027bced598ad4a08ad5a02c9

 

https://www.virustotal.com/gui/file/26bf57846fffe112b77dbc5f3210e9439c408a54027bced598ad4a08ad5a02c9/detection

current Palo Alto Networks ver

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i3vi3v by • L2 Linker
  • 7938 Views
  • 3 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.27.0 (ROG skin)

TechPowerUp GPU-Z v2.27.0 (ROG skin)
SHA-256 e66e739abbb2fd0a21a98bfb5420211864af5b7114893738dcc0c55ff7f6de17

https://www.virustotal.com/gui/file/e66e739abbb2fd0a21a98bfb5420211864af5b7114893738dcc0c55ff7f6de17/detection

current Palo Alto Networks verdi

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i3vi3v by • L2 Linker
  • 6873 Views
  • 3 replies
  • 0 Likes

False positive (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus. We ask you to fix this.

File Hash: f532948c1df90042c09c79b895b7df3792a9b7d50cef1a41c0f709b95c8b056c

Link to Virustotal report for the file: http

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VKPTools by • L0 Member
  • 3105 Views
  • 2 replies
  • 0 Likes

Resolved! TotalVirus False-Positive EZhelp

As of 2/27/2020  TotalVirus is reporting EZhelp.20.exe as Generic.ml  for Palo Alto Networks

Please help.

I updated EZhelp20.exe to include the latest winvnc.exe released this week by ultravnc.com  version 1.2.3.0 updated to 1.2.4.0 for security and fe

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False Positive: Outbyte PCRepair

Hello,

We have just certified the current version of Outbyte PCRepair through AppEsteem and would like to remove a false positive, given by your antivirus.

Outbyte PCRepair download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-s

...

YelenaRez by • L3 Networker
  • 2859 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC
The archive also contains a link to Virus

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Highfive desktop app download False Positive

Link for download: https://start.highfive.com/app/download 

File Hash:3f1c72cba5a2a00cd7993819a7aa3b586f00ddaadf075ec6d40bc3d716ac9eb8

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/3f1c72cba5a2a00cd7993819a7aa3b586f00ddaadf

...

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