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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 4879 Views
  • 0 replies
  • 4 Likes

Resolved! generic.ml false positive

Hello.

File Hash: <84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34>

Link to Virustotal report for the file: <https://www.virustotal.com/en/file/84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34/analysis/1557769604/>

Curre

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dedingin by L0 Member
  • 1809 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again (this is a never ending story with you guys) a false-positive with Palo Alto Networks. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password prot

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bobdaley by L1 Bithead
  • 1689 Views
  • 1 replies
  • 0 Likes

generic.ml false positive

Could you please white-list our software File Hash: 614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38

VT Link: 

https://www.virustotal.com/#/file/614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38/detection

 

Current VT Verdi

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beniam by L2 Linker
  • 2671 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.19.0 (normal skin)

TechPowerUp GPU-Z v2.19.0 (normal skin).

SHA-256 cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc

 

https://www.virustotal.com/gui/file/cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc/detection

current Palo Alto Networks

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i3vi3v by L2 Linker
  • 3216 Views
  • 3 replies
  • 0 Likes

False positive URL filtering

Hello,

 

We have a site that is getting flaged as a phishing site falsley by Palo Alto.

 

SITE: https://xboxevent.com/

Category: Phishing

 

This site is owned by Microsoft Corporation and created and managed by eventcore on behalf of Microsoft for the purpo

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Resolved! Whitelisting request: Outbyte PC Repair

Hello,

We have just released a new version of Outbyte PC Repair and, taking into consideration our history of PC Repair's false positives, would like to request to verify it, hopefully before the false positive will occur again.

File Hash: 9ef90576dfdd

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YelenaRez by L3 Networker
  • 1803 Views
  • 1 replies
  • 0 Likes

FALSE POSITIVE

Hello.
Please fix "False Positive" for file:

PCAA.exe
(ver. 3.1.0.2019.0)
https://www.virustotal.com/gui/file/fdb42b9f7787f779b4ec9f9ba227a18b5c80ea97fa9242f8271a9cb5a9c71a55/detection

Download: https://vrcp.ru/pc/win/PCAA.rar
Homepage: https://vrcp.ru/pca

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zx_demon by L0 Member
  • 1122 Views
  • 1 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Hello, 

we get multiple alerts trigered by this file - but file looks like non-malicious

 

VT link: https://www.virustotal.com/gui/file/8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20/detection

Palo Alto Networks detection: generic.ml 

SH

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Resolved! TechPowerUp GPU-Z v2.20.0 (ROG skin)

TechPowerUp GPU-Z v2.20.0 (ROG skin).

SHA-256 bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5

 

https://www.virustotal.com/gui/file/bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5/detection

current Palo Alto Networks ver

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i3vi3v by L2 Linker
  • 3059 Views
  • 2 replies
  • 0 Likes

Resolved! Request to whitelist: Outbyte PCRepair

Hello,

 

Can I please request to check and whitelist two new versions of Outbyte PCRepair:

 

Version 1.0.1.15

File Hash: b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe

Link to Virustotal report for the file: https://www.virustotal.com/gui

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YelenaRez by L3 Networker
  • 4290 Views
  • 8 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Dear  Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:


https://www.virustotal.com/gui/file/
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false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d...

 

Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe

 

 

One engine detected this file
 
SHA-256File
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Resolved! False Positive Submission (generic.ml)

File Hash:

SHA-256

40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798

 

Link to Virustotal report for the file:

https://www.virustotal.com/#/file/40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798/detection

 

Current VirustTotal

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generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a

VT Link: 

https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection

 

Current VT Verdi

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beniam by L2 Linker
  • 1380 Views
  • 1 replies
  • 0 Likes
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