Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.
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Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.
This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious
TechPowerUp GPU-Z v2.28.0 (ROG skin).
SHA-256 b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4
https://www.virustotal.com/gui/file/b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4/detection
Current Palo Alto Networks ver
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File Hash: 66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99/detection
Current VirustTotal Verdi
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TechPowerUp GPU-Z v2.28.0 (normal skin).
SHA-256 1a4538f048daf9d5f7230672eebd38eb7f371c750ceeb618f4818a42aa39ce52
https://www.virustotal.com/gui/file/1a4538f048daf9d5f7230672eebd38eb7f371c750ceeb618f4818a42aa39ce52/detection
Current Palo Alto Networks
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Dear PaloAlto team,
We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.
Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior.
File Hash: 8e918
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Hello,
I'd like to request a review of the following file, which users running Traps have notified us as being flagged as Generic.ml, though no other engine on VirusTotal detects it as malicious:
File Hash:6963415f6681a2f5cff8ef1494b7dc85924a95cb5066...
False positive:
Name: TLauncher-2.64_beta.exe
Detection name: generic.ml
SHA256: dd5ac74f6f146f33a34acebbd13e99549a18dfc58048883ffdba8e23a5633a99
VirusTotal URL:
https://www.virustotal.com/gui/file/dd5ac74f6f146f33a34acebbd13e99549a18dfc58048883ffdba8e2
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False positive:
Name: TLauncher-2.67.exe
Detection name: generic.ml
SHA256: b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19c569
VirusTotal URL:
https://www.virustotal.com/gui/file/b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19
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Hi,
We are a consumer software publisher, and since this year's March we're forced to continuously struggle with the mentioned frequent false-positives from your engine's side on a weekly (if not to say daily) basis.
We're releasing new files (insta
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TechPowerUp GPU-Z v2.22.0 (ROG skin).
SHA-256 b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8
https://www.virustotal.com/gui/file/b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8/detection
Current Palo Alto Networks ver
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Hello,
My name is Shaun Green, and I work in Restoro as the Virus Lab Manager.
I have checked our software files in VirusTotal.com today, and found Palo Alto is flagging some of them.
We would like to clear these detections as soon as possible.
These
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File Hash: 673d13493ddcbb5f60c0d1d0db728cdd830857e46ecd73f6b9e277cfcf3ceefa
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/673d13493ddcbb5f60c0d1d0db728cdd830857e46ecd73f6b9e277cfcf3ceefa/detection
Current VirustTotal Verdi
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Please whitelist our software.
Name: AirMyPC.exe
Detection name: generic.ml
SHA256: 6d36b96d76680a8c9d4c1e7475563390387640037a5618f65322a9a17cd01f8f
VirusTotal link:
https://www.virustotal.com/gui/file-analysis/NjY0ZDgzNzRiZDg4NmQwMTcyZGEyYWVkMGFlYz
2 days ago we have submitted false positive request.
Please process ASAP since our customers have lot of issue with this false positive.
Here is our request:
https://live.paloaltonetworks.com/t5/VirusTotal/generic-ml/td-p/293114
Thanks,.
Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:
File Hash:
MD5: CDCF4E9DDFAB62E17798A3037BEEDF25
SHA1: 5B27C7563613FE988965359056E30059FE90FD47
SHA256: A51F3EDDFB72645567C76BC04E1F321F6C7BBE27CFA80224A3
