Incorrect detection at Virus Total by Palo Alto Networks Antivirus

Dear Support,

This post contains a request to further investigate our Social Media Bot application for any harmful software.

The reason for this request is because your Antivirus company has joined Virus Total and your Antivirus detects our application

False positive: Generic.ml

File Hash: E1909D7C048AF449A56859F267646741B6AE2120DB1663A79FA774A0E4D7E8C9

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e1909d7c048af449a56859f267646741b6ae2120db1663a79fa774a0e4d7e8c9/detection

Current VirustTotal Verdi

False Positive - Generic.ml

File Hash: 41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666/detection

Current VirustTotal Verdi

False Positive - generic.ml (8)

False positive:

Name:  TLauncher-2.669_beta.exe

Detection name: generic.ml

SHA256: c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d2466281b9b31

VirusTotal URL:

https://www.virustotal.com/gui/file/c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d24

False Positive - generic.ml (7)

False positive:

Name:  TLauncher-2.669_pre.exe

Detection name: generic.ml

SHA256: c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1659719f5b

VirusTotal URL:

https://www.virustotal.com/gui/file/c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1

False Positive Report generic.ml with signed file

File Hash: faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20/detection

Current VirustTotal Verdi

False Positive: MiaSyncInstaller.exe

File Hash: 9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52ed

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52ed/detection

Current VirustTotal Verdi

False Positive - generic.ml (6)

False positive:

Name:  TLauncher-2.59_pre.exe

Detection name: generic.ml

SHA256: 97d9c733824befc945b015b6d5f8a566f35de6098499ce8b4dfd49466692263f

VirusTotal URL:

https://www.virustotal.com/gui/file/97d9c733824befc945b015b6d5f8a566f35de6098499ce8b4dfd4946

False Positive - generic.ml (3)

False positive:

Name:  TLauncher-2.66_beta.exe

Detection name: generic.ml

SHA256: a9fa01f1f287a2f4cdb860d81fbe4052226fc6a1269b731a23fda8dc7e58b962

VirusTotal URL:

https://www.virustotal.com/gui/file/a9fa01f1f287a2f4cdb860d81fbe4052226fc6a1269b731a23fda8d

False Positive - generic.ml (4)

False positive:

Name:  TLauncher-2.65_pre.exe

Detection name: generic.ml

SHA256: 4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a641972f41

VirusTotal URL:

https://www.virustotal.com/gui/file/4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a6

False Positive - generic.ml (2)

False positive:

Name:  TLauncher-2.66_pre.exe

Detection name: generic.ml

SHA256: aa80bbd0734f319b9913744291e2e48ccd3ae60b3eeea57e8a36d0f026841bf3

VirusTotal URL:

https://www.virustotal.com/gui/file/aa80bbd0734f319b9913744291e2e48ccd3ae60b3eeea57e8a36d0f0

False Positive - Generic.ml

Dear PaloAlto team,

We have recently released a new software USB Lockit and discovered a false positive, given by your antivirus.

Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior.

File Hash: 9e473e7becbe5

False Positive - EZhelp - winvnc

File Hash: 3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37/details

Current VirustTotal Verdic

False Positive - Generic.ml

Our software shows a false positive on VirusTotal.

Please help us remove the false detection, the software is clean and already certified by AppEsteem:

https://customer.appesteem.com/certified?vendor=DESKT

VirusTotal report: https://www.virustotal.com