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VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 4885 Views
  • 0 replies
  • 4 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detection

Current VirusTotal Verdict:

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False positive report

File Hash: 77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f

Link to Virustotal report for the file: https://www.virustotal.com/#/file/77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f/detectionhttps://virustotal.com/en/f

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Alkazuz by L0 Member
  • 1697 Views
  • 3 replies
  • 0 Likes

FALSE POSITIVES

Hello.
Please fix "False Positive" for files:

 

1. Refresh.exe

https://www.virustotal.com/ru/file/59cd451a773f7c8fd0ce88ba29c4e8a4f9322087e7cfe64264d436e386d1336e/analysis/

Download: http://vrcp.ru/pc/win/PCAA.rar
Homepage: http://vrcp.ru/pcaa.html
Support:

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zx_demon by L0 Member
  • 1706 Views
  • 2 replies
  • 0 Likes

False Positive Review WGeneric.zrpzh(260820759)

AkamaiTech used with Adobe updates is being flagged and reset. IP comes up clean on VirusTotal. Please review

 

-> 23.194.181.4 Virus/Win32.WGeneric.zrpzh(260820759)

 

https://www.virustotal.com/en/url/0ca6541f9b6a94094cb75391dbfba41eef3a0f1368aa490a9a8

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Evercore by L0 Member
  • 1619 Views
  • 2 replies
  • 0 Likes

False positive request: Virus/Win32.WGeneric.zlbje

File Hash: 435a46b111cbc1bea5c0cd5db83fb338

 

Link to Virustotal report for the file: 

https://www.virustotal.com/#/file/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729/details

https://www.hybrid-analysis.com/sample/1ef7e202ecce2bdc46be2

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NaFrench by L0 Member
  • 2182 Views
  • 2 replies
  • 0 Likes

Whitelisting request: Outbyte PCRepair

Hello,

We have just released a new version of Outbyte PCRepair and, taking into consideration the previous history of false positives, would like to request to whitelist it.

 

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-rep

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YelenaRez by L3 Networker
  • 1381 Views
  • 2 replies
  • 0 Likes

False positive submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: D7DD4E3C8E1149CA513AE2C0B958592E
SHA1: D02A2402B7FD2FE1994B005035FBD0452264B84A
SHA256: CCF9F4E0D2C9BB650EAE304B951B5BCCCEBE63896CECC4F8E52

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kns123 by L2 Linker
  • 2004 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.

Can you please help us remove it, the program is absolutely clean.

 

File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab

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YelenaRez by L3 Networker
  • 3217 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d...

 

Current VT Verdict: g

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beniam by L2 Linker
  • 1864 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6
SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453
SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23E

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kns123 by L2 Linker
  • 2824 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the zip file with one Win32 library:
https://www.setupbuilder.com/falsepos

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bobdaley by L1 Bithead
  • 1781 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web upda

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bobdaley by L1 Bithead
  • 1490 Views
  • 2 replies
  • 0 Likes

False positive removal request - generic.ml - Ultravnc

Hello

 

Software I use for help desk support is being flagged as generic.ml

The likely cause - The software was just updated to contain the latest version of the popular ultravnc 1.2.2.4  found here and released yesterday 03/14/2019.   http://www.uvnc.c

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generic.ml false positive

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/detection

 

Current VT Verdi

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beniam by L2 Linker
  • 1742 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

unfortunately,  you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file

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bobdaley by L1 Bithead
  • 1426 Views
  • 2 replies
  • 0 Likes
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