VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
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  • 6 Likes

Resolved! TotalVirus False-Positive EZhelp

As of 2/27/2020  TotalVirus is reporting EZhelp.20.exe as Generic.ml  for Palo Alto Networks

Please help.

I updated EZhelp20.exe to include the latest winvnc.exe released this week by ultravnc.com  version 1.2.3.0 updated to 1.2.4.0 for security and fe

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False Positive: Outbyte PCRepair

Hello,

We have just certified the current version of Outbyte PCRepair through AppEsteem and would like to remove a false positive, given by your antivirus.

Outbyte PCRepair download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-s

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YelenaRez by L3 Networker
  • 2911 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC
The archive also contains a link to Virus

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Highfive desktop app download False Positive

Link for download: https://start.highfive.com/app/download 

File Hash:3f1c72cba5a2a00cd7993819a7aa3b586f00ddaadf075ec6d40bc3d716ac9eb8

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/3f1c72cba5a2a00cd7993819a7aa3b586f00ddaadf

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Resolved! False Positive submission (Generic.ml): Outbyte Driver Updater

Hello,

Please help us remove a false positive, given recently to Outbyte Driver Updater by your antivirus.

The program is clean, doesn't contain any unwanted behavior and is certified by AppEsteem.

Outbyte Driver Updater download link: http://dynamicdow

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YelenaRez by L3 Networker
  • 6622 Views
  • 4 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!

We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: http://bit.ly/2HT4l4E
The archive also contains a link to VirusTotal reports. The password for zip file

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Resolved! False Positive Submission (generic.ml): Defencebyte

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 579142CB98680D8E566D6C87EB1DF1F7
SHA1: 7474AF12829B48972FDD4C42DDF05A1EA993DDF9
SHA256: 2E3BD5C3F9E964A22F67F83AE402AD4A986A52EA2CBB9C609F

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kns123 by L2 Linker
  • 4806 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive - Virus/OSX.WGeneric.ahjxzp

Current VirustTotal Verdict: Clean
File Hash: 232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311
Virustotal report: https://www.virustotal.com/gui/file/232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311/detection

Link to file

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False positive: Generic.ml

File Hash: E1909D7C048AF449A56859F267646741B6AE2120DB1663A79FA774A0E4D7E8C9

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e1909d7c048af449a56859f267646741b6ae2120db1663a79fa774a0e4d7e8c9/detection

Current VirustTotal Verdi

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abizzy by L0 Member
  • 3275 Views
  • 2 replies
  • 0 Likes

False Positive - Generic.ml

File Hash: 41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666/detection

Current VirustTotal Verdi

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False Positive - generic.ml (8)

False positive:

 

Name:  TLauncher-2.669_beta.exe

Detection name: generic.ml

SHA256: c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d2466281b9b31

VirusTotal URL:

https://www.virustotal.com/gui/file/c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d24

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False Positive - generic.ml (7)

False positive:

 

Name:  TLauncher-2.669_pre.exe

Detection name: generic.ml

SHA256: c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1659719f5b

VirusTotal URL:

https://www.virustotal.com/gui/file/c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1

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