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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

Resolved! whitelisting request: new version of Outbyte PCRepair

Hello,We have just released a new version of Outbyte PCRepair and it's not being detected at the moment, but taking into consideration that all previous versions had to be submitted for a false positive, I was wondering if you could check the program before a false positive appears.Outbyte PCRepair download link:http://dynamicdownloads.outbyte.c...

YelenaRez by • L3 Networker
  • 4432 Views
  • 3 replies
  • 0 Likes

False Positive Submission VirusTotal

CLPackage.exe File Hash: 57d6ebdca533f208f4b76738df9e22a7ae3177b0732d4ad36c990a8e20c46a15Link to Virustotal report for the file: https://www.virustotal.com/gui/file/57d6ebdca533f208f4b76738df9e22a7ae3177b0732d4ad36c990a8e20c46a15/detectionCurrent VirustTotal Verdict: 4 engines detected this file Generic.ml (was 9 yesterday but contacted all engi...

False Positive Submission (Generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (Generic.ml).Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/E9TQNBnSAMgdb6dThe archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).Thank you!Connective Game...

Resolved! False Positive: new version of Outbyte PCRepair

Hello,Can I please request to remove a false positive from a new version of Outbyte PCRepair?It is clean and doesn't contain any unwanted behavior.Outbyte PCRepair download link: https://outbyte.com/software/pc-repair/download/Detection name: Generic.mlFile Hash: 5a879f6d39901172648fe24caa98d4ac4fb32679b6824b5bb5a1d4acd280afd2Link to Virustotal ...

YelenaRez by • L3 Networker
  • 6001 Views
  • 6 replies
  • 0 Likes

False Positive - Generic.ml - Englishize Cmd

Please add the EnglishizeCmd installer to allowlist. Thanks. Name: EnglishizeCmd-2.0.0.0_Silent_Installer.exe Detection name: Generic.ml SHA256: 2514cdfa1c866bb6a9dd9d259adb656b26fdc3b5bf3916a5bcc43ad1eb81a116 Current VirustTotal Verdict: 9 of 71 VirusTotal URL:https://www.virustotal.com/gui/file/2514cdfa1c866bb6a9dd9d259adb656b26fdc3b5bf3916a5...

False Positive: Virus/Win32.WGeneric.ahiied

Threat name: Virus/Win32.WGeneric.ahiiedThreat ID: 320197275File Hash: d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14cad315dLink to Virustotal: https://www.virustotal.com/gui/file/d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14cad315d/detectionVirustotal verdict: 0/71Description: Visma InSchool Primus client ver: 4.60.16

Salde by • L0 Member
  • 11838 Views
  • 4 replies
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Resolved! False Positive: Outbyte PCRepair

Hello,Please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and doesn't contain any unwanted behavior.File Hash: SHA-256: 91645df4f207b2d422eb9fb28e20a9d00e8e666ddfddde367762bfc90ee1f6daLink to Virustotal report for the file: https://www.virustotal.com/gui/file/91645df4f207b2d422eb9fb28e20a9d00e...

YelenaRez by • L3 Networker
  • 4490 Views
  • 3 replies
  • 0 Likes

False positive VT (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus again. We ask you to fix this.File Hash: 3547aaedfb2bd2dc4a4356dd93cb79d237c299fd91ea7505de5d59216fa48c82Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3547aaedfb2bd2dc4a4356dd93cb79d237c299fd91ea7505de5d59216fa...

VKPTools by • L0 Member
  • 3172 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: new version of Outbyte PCRepair

Hello,We have just released a new version of Outbyte PCRepair and discovered a false positive by your antivirus.Please help us remove it, the program is clean and doesn't contain any unwanted behavior.File Hash: f1402b3d900dbd9da4ded0f5af335b41a204b1302b2928e92734a5443231ebabLink to Virustotal report for the file: https://www.virustotal.com/gui/...

YelenaRez by • L3 Networker
  • 3773 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte File Recovery

Hello,Please help us remove a false positive, given to Outbyte File Recovery by antivirus. The program is a basic tool to recover files and doesn't contain any unwanted behavior.File Hash: 3d0deb3a897e28c8e31dbe3a087948cc8b974106eeec4d1a8accabdc85af0083Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3d0deb3a897e28c8e3...

YelenaRez by • L3 Networker
  • 4950 Views
  • 3 replies
  • 0 Likes

False Positive - Generic.ml - ChMac

Please add the ChMac installer to allowlist. Thanks. Name: ChMac-2.0.0.5_Silent_Installer.exe Detection name: Generic.ml SHA256: b7a08a7390a8cdb60af0b7ab3dca768cf40741ce40689f788ed9e714d42a6d1e Current VirustTotal Verdict: 11 of 71 VirusTotal URL:https://www.virustotal.com/gui/file/b7a08a7390a8cdb60af0b7ab3dca768cf40741ce40689f788ed9e714d42a6d...

False Positive

Hi please add to whitelist our app Forast:MD5 2fba14bee77aec0e00e0b91098d8a89aSHA-1 6cefff5368a79b83832bacc41d9c8d8405508d3cSHA-256 c8eb5030092a0d7f3135d185aa5f9692d1d197ff065817d7ea928320db207bbfLink to VirusTotalhttps://www.virustotal.com/gui/file/c8eb5030092a0d7f3135d185aa5f9692d1d197ff065817d7ea928320db207bbf/detectionDetection name: generic.ml

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: c3c0cbb863243894ff993828e7d97d2b38e7f2eedac862fa79d80caf162b156e VirusTotal link: https://www.virustotal.com/gui/file/c3c0cbb863243894ff993828e7d97d2b38e7f2eedac862fa79d80caf162b156e/detection Thank you.

beniam by • L2 Linker
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  • 2 replies
  • 0 Likes
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