VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 9762 Views
  • 0 replies
  • 5 Likes

False Positive - generic.ml (4)

False positive:

 

Name:  TLauncher-2.65_pre.exe

Detection name: generic.ml

SHA256: 4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a641972f41

VirusTotal URL:

https://www.virustotal.com/gui/file/4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a6

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False Positive - generic.ml (2)

False positive:

 

Name:  TLauncher-2.66_pre.exe

Detection name: generic.ml

SHA256: aa80bbd0734f319b9913744291e2e48ccd3ae60b3eeea57e8a36d0f026841bf3

VirusTotal URL:

https://www.virustotal.com/gui/file/aa80bbd0734f319b9913744291e2e48ccd3ae60b3eeea57e8a36d0f0

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False Positive - Generic.ml

Dear PaloAlto team,

 

We have recently released a new software USB Lockit and discovered a false positive, given by your antivirus.

Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior.


File Hash: 9e473e7becbe5

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False Positive - EZhelp - winvnc

File Hash: 3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37/details

Current VirustTotal Verdic

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False Positive - Generic.ml

Our software shows a false positive on VirusTotal.

 

Please help us remove the false detection, the software is clean and already certified by AppEsteem:


https://customer.appesteem.com/certified?vendor=DESKT

 

VirusTotal report: https://www.virustotal.com

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Resolved! TechPowerUp GPU-Z v2.28.0 (ROG skin)

TechPowerUp GPU-Z v2.28.0 (ROG skin).

SHA-256 b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4

 

https://www.virustotal.com/gui/file/b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4/detection

Current Palo Alto Networks ver

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i3vi3v by L2 Linker
  • 4923 Views
  • 2 replies
  • 0 Likes

False Positive Report generic.ml with signed file

File Hash: 66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99/detection

Current VirustTotal Verdi

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Resolved! TechPowerUp GPU-Z v2.28.0 (normal skin)

TechPowerUp GPU-Z v2.28.0 (normal skin).

SHA-256 1a4538f048daf9d5f7230672eebd38eb7f371c750ceeb618f4818a42aa39ce52

 

https://www.virustotal.com/gui/file/1a4538f048daf9d5f7230672eebd38eb7f371c750ceeb618f4818a42aa39ce52/detection

Current Palo Alto Networks

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i3vi3v by L2 Linker
  • 4206 Views
  • 2 replies
  • 0 Likes

False Positive - Generic.ml

Dear PaloAlto team,

We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.

Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior.

 

File Hash: 8e918

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YelenaRez by L3 Networker
  • 2378 Views
  • 1 replies
  • 0 Likes

Resolved! False positive request for Charity Engine

Hello,

 

I'd like to request a review of the following file, which users running Traps have notified us as being flagged as Generic.ml, though no other engine on VirusTotal detects it as malicious:

 

File Hash:6963415f6681a2f5cff8ef1494b7dc85924a95cb5066...

tristano by L1 Bithead
  • 3417 Views
  • 3 replies
  • 0 Likes

False Positive - generic.ml (5)

False positive:

 

Name:  TLauncher-2.64_beta.exe

Detection name: generic.ml

SHA256: dd5ac74f6f146f33a34acebbd13e99549a18dfc58048883ffdba8e23a5633a99

VirusTotal URL:

https://www.virustotal.com/gui/file/dd5ac74f6f146f33a34acebbd13e99549a18dfc58048883ffdba8e2

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False Positive - generic.ml

False positive:

 

Name:  TLauncher-2.67.exe

Detection name: generic.ml

SHA256: b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19c569

VirusTotal URL:

https://www.virustotal.com/gui/file/b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19

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Frequent "generic.ml" False-Positives

Hi, 

 

We are a consumer software publisher, and since this year's March we're forced to continuously struggle with the mentioned frequent false-positives from your engine's side on a weekly (if not to say daily) basis.

 

We're releasing new files (insta

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NCH_Soft by L1 Bithead
  • 2847 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.22.0 (ROG skin)

TechPowerUp GPU-Z v2.22.0 (ROG skin).

SHA-256 b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8

 

https://www.virustotal.com/gui/file/b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8/detection

Current Palo Alto Networks ver

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i3vi3v by L2 Linker
  • 5581 Views
  • 4 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions