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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13873 Views
  • 0 replies
  • 7 Likes

Resolved! False Positive submission: new version of Outbyte PCRepair

Hello,We have just released a new version of Outbyte PCRepair and discovered a false positive by your antivirus.Please help us remove it, the program is clean and doesn't contain any unwanted behavior.File Hash: f1402b3d900dbd9da4ded0f5af335b41a204b1302b2928e92734a5443231ebabLink to Virustotal report for the file: https://www.virustotal.com/gui/...

YelenaRez by • L3 Networker
  • 3810 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte File Recovery

Hello,Please help us remove a false positive, given to Outbyte File Recovery by antivirus. The program is a basic tool to recover files and doesn't contain any unwanted behavior.File Hash: 3d0deb3a897e28c8e31dbe3a087948cc8b974106eeec4d1a8accabdc85af0083Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3d0deb3a897e28c8e3...

YelenaRez by • L3 Networker
  • 5004 Views
  • 3 replies
  • 0 Likes

False Positive - Generic.ml - ChMac

Please add the ChMac installer to allowlist. Thanks. Name: ChMac-2.0.0.5_Silent_Installer.exe Detection name: Generic.ml SHA256: b7a08a7390a8cdb60af0b7ab3dca768cf40741ce40689f788ed9e714d42a6d1e Current VirustTotal Verdict: 11 of 71 VirusTotal URL:https://www.virustotal.com/gui/file/b7a08a7390a8cdb60af0b7ab3dca768cf40741ce40689f788ed9e714d42a6d...

False Positive

Hi please add to whitelist our app Forast:MD5 2fba14bee77aec0e00e0b91098d8a89aSHA-1 6cefff5368a79b83832bacc41d9c8d8405508d3cSHA-256 c8eb5030092a0d7f3135d185aa5f9692d1d197ff065817d7ea928320db207bbfLink to VirusTotalhttps://www.virustotal.com/gui/file/c8eb5030092a0d7f3135d185aa5f9692d1d197ff065817d7ea928320db207bbf/detectionDetection name: generic.ml

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: c3c0cbb863243894ff993828e7d97d2b38e7f2eedac862fa79d80caf162b156e VirusTotal link: https://www.virustotal.com/gui/file/c3c0cbb863243894ff993828e7d97d2b38e7f2eedac862fa79d80caf162b156e/detection Thank you.

beniam by • L2 Linker
  • 3533 Views
  • 2 replies
  • 0 Likes

Resolved! False positive Generic.ml detection

MD5 d717d0292a05d6cdf2cada7fe1fe980dSHA-1 663a9f6944f742d04f980a550592e51874ea2139SHA-256 25f54685e17e98a84a08e9d03dc805bc607802e1ad8ee1a772a614f2b1c83035 Link to Virustotal report for the file: LinkCurrent VirustTotal Verdict: False positive (Generic.ml)Description: release note of my prog

(Generic.ml) Flase Positive Submisson

Our software shows a false positive on VirusTotal. Please help us remove the false detection, the software is clean and already certified by AppEsteem: https://customer.appesteem.com/certified?vendor=DESKT VirusTotal report: https://www.virustotal.com/gui/file/ffd1435b1ad290f8d42db42bbb0ca9c17556684cfece4f99a43fc9f65a0c7a89... -- Current VirustT...

FP Generic.ml

File Hash: 3a6c55ac85792d82bef9238cd790ae3794a5b765691368f626c828db951336e1Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3a6c55ac85792d82bef9238cd790ae3794a5b765691368f626c828db951336e1/detectionCurrent VirustTotal Verdict: Generic.mlDescription: False-Positive in our installer

DBOSoft by • L0 Member
  • 3126 Views
  • 2 replies
  • 0 Likes

Positive Removal Request WPD 1.3.1532

SHA-256 3c55b01196fdda7de6588641f5c670ff45b92bcfe86c64588119e873edfc95ea false-positive: Palo Alto Networks verdict: generic.ml https://www.virustotal.com/gui/file/3c55b01196fdda7de6588641f5c670ff45b92bcfe86c64588119e873edfc95ea/detection Download link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 3467 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

Name: Uninstall.exeDescription: Connectify Hotspot uninstall exeFile Hash: b0fb3404251cd473dadbfef0c95d4f74fb6e613bc603db3efdef3d484e7874a8Virustotal Link: https://www.virustotal.com/gui/file/b0fb3404251cd473dadbfef0c95d4f74fb6e613bc603db3efdef3d484e7874a8/detectionDetection name: Generic.ml

Resolved! NEW: Incorrect detection of our Social Media Bot application v5

Best Palo Alto Networks Support, @mivaldi This post contains a new whitelisting request for for the Social Media Bot and Comment Bot, We have updated our new exe application and now causing again some false/positive detections on our software trough virustotal.com. Our file is incorrectly detected by your antivirus software as malware on virus...

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 9c7ffac025982aa889b409a7f48832aa4b4166053bd66f7f325763dfd7407486 VirusTotal link: https://www.virustotal.com/gui/file/9c7ffac025982aa889b409a7f48832aa4b4166053bd66f7f325763dfd7407486/detection Thank you.

beniam by • L2 Linker
  • 3366 Views
  • 2 replies
  • 0 Likes

Resolved! False positive report: Winstab

File Hash: 9800fdcb6a7da97ea1cd3fd875c374ffc94e60ddaff8962b99513de462b503df Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9800fdcb6a7da97ea1cd3fd875c374ffc94e60ddaff8962b99513de462b503df/detection Current VirustTotal Verdict: 3/72 (Generic.ml) Description: Winstab 3.20135.0Copyright © 2000-2020 OZM Research s.r.o. A...

Resolved! False Positive: Outbyte PCRepair

Hello,Please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and certified by AppEsteem.File Hash: 64e9c50bdd49524e70ecdb2af245ecb37a56d543b2971ed6112a0f7db29b72f5Link to Virustotal report for the file: https://www.virustotal.com/gui/file/64e9c50bdd49524e70ecdb2af245ecb37a56d543b2971ed6112a0f7db2...

YelenaRez by • L3 Networker
  • 5551 Views
  • 4 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 36801a1eeb20d610fe30b882c7181fb7cd5f96b9edf33023d33a49cb8f4163a3 VirusTotal link: https://www.virustotal.com/gui/file/36801a1eeb20d610fe30b882c7181fb7cd5f96b9edf33023d33a49cb8f4163a3/detectionThank you.

beniam by • L2 Linker
  • 3455 Views
  • 2 replies
  • 0 Likes
  • 792 Posts
  • 67 Subscriptions
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