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VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3592 Views
  • 0 replies
  • 4 Likes

FP Report on BA003.exe (md5 5fcec23f3a287e118af4a73966dc796d)

Hi PaloAlto, One of our files, BA003.exe (md5 5fcec23f3a287e118af4a73966dc796d) is being flagged as generic.ml. Can I ask you to review and reassess the detected file in the context of the installer that uses the file, rather than as a stand-alone fi...

LS_Andy by L0 Member
  • 1574 Views
  • 4 replies
  • 0 Likes

Resolved! FALSE positive (generic.ml)

File Hash: 127259300f4786c1f615be658d236aa875a9dc20fc0be4b5f9cdc637ba058622Link to Virustotal report for the file: https://www.virustotal.com/#/file/127259300f4786c1f615be658d236aa875a9dc20fc0be4b5f9cdc637ba058622/Current VirustTotal Verdict: generic...

HS-Brelo by L0 Member
  • 1394 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hello,Reporting False PositiveSoftware name: Identity Theft Preventer SHA256: 4593ca4e913867ffd80d4a24355f9a75afda1bdd94fb9a5e55e837aedd062318MD5: 31dccb4323b88f66c8a7e2b5e4e211feWebsite with download link: https://shieldapps.com/products/identity-th...

JJShield by L2 Linker
  • 1438 Views
  • 2 replies
  • 0 Likes

False Positive Win32.WGeneric.rzjvz

File Hash: 93d841a3063355fae2be389bc658c9303fccb449fcb7f8fa121508254d6d321f Link to Virustotal report for the file: https://www.virustotal.com/#/file/93d841a3063355fae2be389bc658c9303fccb449fcb7f8fa121508254d6d321f/detection Current VirustTotal Verdi...

SDBIT by L0 Member
  • 2699 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanID from RealDefense LLC VirusTotal link: https://www.virustotal.com/#/file/a2215b22423aaac6cb1e0c43cf4f62e097ef9c7be33acef620736385eefb4056/detectionCurrent VT Verdict: generic.ml Thank you.

kns123 by L2 Linker
  • 2291 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive

Hello,Name: PC Privacy ShieldDetection: generic.mlSHA256: 9b011e0c8a678f063217717a37b9966d571784e990a8a58bb203699950f7d2a1MD5: 9027187e9afd06cd3d4c84baa336c065Website with download link: https://shieldapps.com/products/pc-privacy-shield/Thank you.

JJShield by L2 Linker
  • 1548 Views
  • 2 replies
  • 0 Likes

FALSE Positive

HiWe are anti-cheat software developed, and our product were tagged as virus.But as you can see it isn't a virus, it's a game based DLL packed with WinLicense to make it harder to get hacked by cheat developers, please we ask you to look every byte i...

False Positive

HiWe are anti-cheat software developed, and our product were tagged as virus.But as you can see it isn't a virus, it's a game based DLL packed with WinLicense to make it harder to get hacked by cheat developers.Please take a look on our case.Thanks i...

Resolved! False Positive

False positive on uTorrent:https://www.virustotal.com/#/file-analysis/MDAyZjAzNzNjNDc5NGZmYjkxOTdmNzRmNTRlZThiM2M6MTUyODI4Mjc5OQ==

Possible false positive submission (generic.ml)

Hi, I'd like to know if this file is a false positive:File name: R3p.BDO.Loader.exeDetection: generic.mlSHA-256: 6df80c3431c1a8ae2d4b60c12ede1e94ff20a88f417e373df9b18e5f0c079ddbhttps://www.virustotal.com/#/file/6df80c3431c1a8ae2d4b60c12ede1e94ff20a88...

False Positive Submission (generic.ml)

False Positive SubmissionSoftware name: Outbyte PCRepairDetection: generic.mlSHA256: 2656b77bcae99112b7087530adaf4a1a1fac07316134eb36b907b3941d6a5be8https://www.virustotal.com/#/file/2656b77bcae99112b7087530adaf4a1a1fac07316134eb36b907b3941d6a5be8/de...

YelenaRez by L3 Networker
  • 1511 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

False Positive ReportSoftware: Ransomware DefenderDetection: generic.mlSHA256: ce60942572aa37a77a9e810b613e4dade86d3be5fd409d4f47d752b11ceff047MD5: 2a77cac9c2066044386910c1757c8f03Website with download link: https://shieldapps.com/products/ransomware...

JJShield by L2 Linker
  • 2957 Views
  • 7 replies
  • 0 Likes

False Positive Report (libwebp.exe - generic.ml)

File Hash: fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc Link to Virustotal report for the file:https://www.virustotal.com/#/file/fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc/detection Current VirustTotal Verdic...

DXMYNAME by L0 Member
  • 1237 Views
  • 2 replies
  • 0 Likes

False Positive (ffmpeg24.exe - generic.ml)

File Hash: d98f0855896f0c0d7f209b6f85bd8f1dbd9cd7e13ee1eeb8ec07cfa9b5ba8113Link to Virustotal report for the file: https://www.virustotal.com/#/file/f1438be3ffa0aac5ee0c1e1706458cc2735e79f4a50825dc1592b4e44a8340ee/d...Current VirustTotal Verdict: gen...

DXMYNAME by L0 Member
  • 1786 Views
  • 1 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (generic.ml).Please check the protected zip file with sample: https://www.dropbox.com/s/nac9komznns31yk/vendor_Paloalto_2018_04_15.zipArchive also contains link to Viru...

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