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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 4869 Views
  • 0 replies
  • 4 Likes

False Positive Removal Request: generic.ml

 

SHA-256

cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355eVox_Imago_PC.exe236 KB2018-12-10 14:00:51 UTC

 

https://www.virustotal.com/#/file/cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e/detection

 

You can download a samp

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False Positive Removal Request

Hello,

 

our customer reported a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).


Please check the password protected zip file with one Win32 executable:

https://www.setupbuilder.com/falsepositiv

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bobdaley by L1 Bithead
  • 2134 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCRepairKit

Hello,

We have just released a new version of TweakBit PCRepairKit and discovered a false positive.

The new version includes corrections from AppEsteem, it is clean and doesn't contain any unwanted behavior.

Software name: TweakBit PCRepairKit

Detection

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YelenaRez by L3 Networker
  • 2777 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Removal Request: Kontur.Plugin v3.10.6.287

File Hash: be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40e

Link to Virustotal report for the file: https://www.virustotal.com/#/file/be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40e

Current VirustTotal Verdict: generic.

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k.german by L0 Member
  • 2648 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello,

 

Can you please help us remove a false positive detection given to Outbyte PCRepair.

Software name: Outbyte PCRepair

Detection on VirusTotal: generic.ml

SHA-256: 751a4341c059ceba9bf64d584b602bfa317d3f61955b92e4280689d50fa6f4f5

VirusTotal link: http

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YelenaRez by L3 Networker
  • 2100 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (ROG skin)

TechPowerUp GPU-Z v2.15.0 (ASUS ROG Themed).

SHA-256 e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44d1743c2cae81 

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44

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i3vi3v by L2 Linker
  • 2483 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (normal skin)

TechPowerUp GPU-Z v2.15.0

SHA-256  30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a/detail

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i3vi3v by L2 Linker
  • 2449 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCSpeedUp

Hello,

Please remove a false positive detection given to the new version of TweakBit PCSpeedUp stub.

The new version includes corrections from AppEsteem.

Software: TweakBit PCSpeedUp

Detection on VirusTotal: generic.ml

SHA-256: 68e36e8980126f9d76d470bd654

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YelenaRez by L3 Networker
  • 2223 Views
  • 2 replies
  • 0 Likes

False positive removal request: generic.ml

Hello,

I'm the creator of BrushBox (www.brushbox.cc), a plugin for Adobe Photoshop. You are flagging my binary in VirusTotal. It absolutely is not malware. Its sole purpose is to parse binary files for PNG images and write them to disk.

 

File Hash: 60c

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False positive removal request : generic.ml

Hello,

 

I am the CEO of Synthetic Automation, a society which develops softwares. We scanned our software suite in VirusTotal but some of our exe files are considered as potentially harmful (false positive) by your antivirus products.

 

Exe files are fr

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ground77 by L0 Member
  • 1604 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request Winflector

False-positive submission
 
Hi research team, 

 

PaloAlto false-positive detected,  Cylance and VBA32 false-positive detected the application (wfserver.exe).

https://www.virustotal.com/#/file/ec36883157a62423c80c5ff315ede3bc81fa6ee3ac4c6931d797b8f744c9a64

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dziekan by L0 Member
  • 2883 Views
  • 5 replies
  • 0 Likes

False Positive Removal Request

Hi,

 

Today I've got a request from one of my customers that Deleaker, a popular C++ profiler, is dected as malware by TRAPS from Palo Alto Networks.

 

File Hash: fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e2f2

 

Here the virustotal report

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False Detection for our protector

File Hash:

 

SHA-256

2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f

 

Link to Virustotal report for the file: https://www.virustotal.com/#/file/2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f/detection

 

Current VirustTota

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twileck by L0 Member
  • 2504 Views
  • 3 replies
  • 0 Likes
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