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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3372 Views
  • 0 replies
  • 4 Likes

False Positive Submission (generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (generic.ml).Please check the protected zip file with sample: https://www.dropbox.com/s/nac9komznns31yk/vendor_Paloalto_2018_04_15.zipArchive also contains link to Viru...

Resolved! False Positive Removal Request Trojan/Win32.startp.zy

Hello all, please fix this false positive: File Hash: c4b2adf4f9d51a00d90160a6d18f6cb40740c3048553b5d7c749ae2caaf13289 Link to Virustotal report for the file: https://www.virustotal.com/#/file/c4b2adf4f9d51a00d90160a6d18f6cb40740c3048553b5d7c749ae2ca...

Current VT Verdict: generic.ml

Could you please white-list our software File Hash:eb3e6f1c5575c2e806b215b701420eff9aeb233de03505d68404f7ea292e39c8 VT Link:https://www.virustotal.com/#/file-analysis/MWMyOGI2NjA0MjQ4MmJjM2I4ZjNlNjM1YWRhNmYzOGI6MTUyMzM3MDgyNA== Current VT Verdict: ge...

beniam by L2 Linker
  • 1274 Views
  • 2 replies
  • 0 Likes

False Positive in Outline (generic.ml)

Hello! I work on a recently released VPN tool called Outline:https://getoutline.org/ We bundle a couple of helper tools with our Windows client and are seeing a false positive for one, setsystemproxy.exe:https://www.virustotal.com/#/file/457533c12a6e...

Resolved! MTGAInstaller.exe False Positive (generic.ml)

We have users asking about this file being blocked, so I'm looking into it for them. This looked like it was flagged as a false positive back in January in a similar way:https://live.paloaltonetworks.com/t5/VirusTotal/MTGAInstaller-exe/m-p/196540#M33...

onedrum by L0 Member
  • 1610 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Kindly check IE New Tab Installer from SpringTech VirusTotal links:https://www.virustotal.com/#/file/a02a23cb14cbec75700a9c4af1c497a25ddb9b52fd0e0cfe5f91e0be7f30a232/detection https://www.virustotal.com/#/file/604ee5d72f162ba2ab80a2b236dfdf601d0ef6b0...

kns123 by L2 Linker
  • 1874 Views
  • 4 replies
  • 0 Likes

False positive on VirusTotal

Can you please address this false positive https://www.virustotal.com/#/file/ff32c2227af54f738c2bab0301bc0a101b64d6f1715865fc220ea1064ec1399a/details

RD1111 by L2 Linker
  • 2751 Views
  • 17 replies
  • 0 Likes

False positive alert on updater (generic.ml)

HelloMy updater is beeing flaged as generic.ml which is fasle positive alert. Please investigate this:https://www.virustotal.com/pl/file/0afba598d1fb61818ea78467c7a6c1483edb2c125b7e7b6c0e097ca9ba442e76/analysis/1522359720/I've already sent samples to...

mrave20 by L0 Member
  • 1022 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Please white-list our software? Virustotal Link: https://www.virustotal.com/#/file/7a6f02e52364afd5da91e5e4d23a7bd87af112da05fa9693f3e5c844deb0e6e8/detection Current VT Verdict: generic.ml Thanks and best regards,Ivan

Resolved! False Positive Removal Request

We are an ISV and our our software is detected by VirusTotal as malicious: Palo Alto Networks : generic.ml https://www.virustotal.com/#/file/16aeef8d7ae5394bad1dd5404b124756ca00be76fd5a6db78ff86623df97f54a/detection Our web site is: https://www?walli...

pamela75 by L0 Member
  • 1227 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Could you please white-list our software? File Hash:cc27409aeaaf2249288ff9c9c86133def9f62a3a747041f0939c171063cce1fd VT Link:https://www.virustotal.com/#/file/cc27409aeaaf2249288ff9c9c86133def9f62a3a747041f0939c171063cce1fd/detection Current VT Verdi...

False Positive Submission (generic.ml)

Could you please white-list our software File Hash:94cbed6a9cbfbaa8f3514fc78c15e96950131065e33dcf56201d059b939b6fa6 VT Link:https://www.virustotal.com/#/file/94cbed6a9cbfbaa8f3514fc78c15e96950131065e33dcf56201d059b939b6fa6/detection Current VT Verdic...

beniam by L2 Linker
  • 1747 Views
  • 3 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hello again!We have checked our software on VirusTotal and see false positive detection (generic.ml).Please check the protected zip file with sample: https://www.dropbox.com/s/yaoyha6dsmbtzxm/vendor_Paloalto_2018_03_11.zipArchive also contains link t...

False Positive Removal Request

Our software shows a false positive (generic.ml) on VirusTotal. Link to Virustotal report for the file:Virustotal report link--File Hash:67703040672221d0803d7e086fba94ca6dd26219bbf431d9476d65d9441a5f27--Current VirustTotal Verdict:generic.ml--Descrip...

Resolved! False Positive Removal Request

Hello!We have checked our software on VirusTotal and see false positive detection (generic.ml).Please check the protected zip file with two executable modules :https://www.dropbox.com/s/ctnzdf50s3e0yxb/PALOALTO-FALSE-POSITIVE.zip?dl=0Archive also con...

CTLPLUS by L0 Member
  • 1489 Views
  • 2 replies
  • 0 Likes
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