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05-06-2020 08:03 AM
File Hash: f4b11f2ea564bcedaef047ddc49e198261dcf764a6b0e4e4ea370e611c7fe01d
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f4b11f2ea564bcedaef047ddc49e198261dcf764a6b0e4e4ea370e611c7fe01d...
Current VirustTotal Verdict: Generic.ml (1/71)
Description: Hi, the above is a library that we distribute with as part of our solution, we've been using this library for a while and paloalto network is the only engine reporting it as positive. We contacted the author, who denies the existence of malware and claims this to be a false positive. However, this report is undermining the reputation of our product. Can you please verify the false positive claim? Thank You!
05-06-2020 04:30 PM
I placed a request for FP analysis with our Malware analysts. Will let you know what we find.
05-07-2020 08:32 AM
The sample was found to be Benign.
05-07-2020 10:13 AM
Thank you for your quick response!
I realized that we submitted the file that was "re-signed" by our company. Would you mind to perform the same action on the original "signed by the author" file? Should I submit a new request? In case you can take it from here, these are the details of it:
File Hash: a24f2a1dc8901eb3dbf2425b95d49df4cba8c080dc548077e1275e5ca5567ed5
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/a24f2a1dc8901eb3dbf2425b95d49df4cba8c080dc548077e1275e5ca5567ed5...
Current VirustTotal Verdict: Generic.ml (1/71)
Description: This is the same library you flagged as benign, the only difference is the signature of it. Thank you again!
05-07-2020 01:45 PM
It is easier to track if you place a separate request, but I was able to catch this one so you don't need to.
I submitted this other sample to our malware analysts. I will let you know what we find.
05-11-2020 09:50 AM
Sample is now marked Benign.
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