This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by • L2 Linker
  • 8357 Views
  • 0 replies
  • 4 Likes

Resolved! False positive - Generic.ml

Dear  Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:


https://www.virustotal.com/gui/file/
...

false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d...

 

Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe

 

 

One engine detected this file
 
SHA-256File
...

Resolved! False Positive Submission (generic.ml)

File Hash:

SHA-256

40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798

 

Link to Virustotal report for the file:

https://www.virustotal.com/#/file/40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798/detection

 

Current VirustTotal

...

generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a

VT Link: 

https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection

 

Current VT Verdi

...

beniam by • L2 Linker
  • 2288 Views
  • 1 replies
  • 0 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detection

Current VirusTotal Verdict:

...

False positive report

File Hash: 77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f

Link to Virustotal report for the file: https://www.virustotal.com/#/file/77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f/detectionhttps://virustotal.com/en/f

...

Alkazuz by • L0 Member
  • 2878 Views
  • 3 replies
  • 0 Likes

FALSE POSITIVES

Hello.
Please fix "False Positive" for files:

 

1. Refresh.exe

https://www.virustotal.com/ru/file/59cd451a773f7c8fd0ce88ba29c4e8a4f9322087e7cfe64264d436e386d1336e/analysis/

Download: http://vrcp.ru/pc/win/PCAA.rar
Homepage: http://vrcp.ru/pcaa.html
Support:

...

zx_demon by • L0 Member
  • 2734 Views
  • 2 replies
  • 0 Likes

False Positive Review WGeneric.zrpzh(260820759)

AkamaiTech used with Adobe updates is being flagged and reset. IP comes up clean on VirusTotal. Please review

 

-> 23.194.181.4 Virus/Win32.WGeneric.zrpzh(260820759)

 

https://www.virustotal.com/en/url/0ca6541f9b6a94094cb75391dbfba41eef3a0f1368aa490a9a8

...

Evercore by • L0 Member
  • 2629 Views
  • 2 replies
  • 0 Likes

False positive request: Virus/Win32.WGeneric.zlbje

File Hash: 435a46b111cbc1bea5c0cd5db83fb338

 

Link to Virustotal report for the file: 

https://www.virustotal.com/#/file/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729/details

https://www.hybrid-analysis.com/sample/1ef7e202ecce2bdc46be2

...

NaFrench by • L0 Member
  • 3221 Views
  • 2 replies
  • 0 Likes

Whitelisting request: Outbyte PCRepair

Hello,

We have just released a new version of Outbyte PCRepair and, taking into consideration the previous history of false positives, would like to request to whitelist it.

 

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-rep

...

YelenaRez by • L3 Networker
  • 2336 Views
  • 2 replies
  • 0 Likes

False positive submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: D7DD4E3C8E1149CA513AE2C0B958592E
SHA1: D02A2402B7FD2FE1994B005035FBD0452264B84A
SHA256: CCF9F4E0D2C9BB650EAE304B951B5BCCCEBE63896CECC4F8E52

...

kns123 by • L2 Linker
  • 3058 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.

Can you please help us remove it, the program is absolutely clean.

 

File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab

...

YelenaRez by • L3 Networker
  • 4465 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d...

 

Current VT Verdict: g

...

beniam by • L2 Linker
  • 2866 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6
SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453
SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23E

...

kns123 by • L2 Linker
  • 4087 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the zip file with one Win32 library:
https://www.setupbuilder.com/falsepos

...

bobdaley by • L1 Bithead
  • 2867 Views
  • 2 replies
  • 0 Likes
  • 697 Posts
  • 55 Subscriptions
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks