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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13806 Views
  • 0 replies
  • 7 Likes

False Positive Submission (Generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (Generic.ml).Please check the protected zip file with the sample: http://bit.ly/2HT4l4EThe archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes).Thank you!Connective Games Support Team

Resolved! I believe we have a false positive identifation of Genetec's OmniDir.exe executable

Hi folks, VirusTotal has Palo Alto reporting that the Genetec OmniCast 4.7 service executable OmniDir.exe is identified as 'generic.ml' malware, and I suspect it is a false positive File Hash: 580fe736fb1fd546f6d8536e0ef7418ddad2dc3b2def0fbeb4a35da4f73351daVirusTotal report: https://www.virustotal.com/gui/file/580fe736fb1fd546f6d8536e0ef741...

Resolved! False Positive Submission (generic.ml): Defencebyte

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: 579142CB98680D8E566D6C87EB1DF1F7SHA1: 7474AF12829B48972FDD4C42DDF05A1EA993DDF9SHA256: 2E3BD5C3F9E964A22F67F83AE402AD4A986A52EA2CBB9C609F71027FDB68F09B Link to Virustotal report for the file:https://www.virustotal.com/gui/file/2e3bd5c...

kns123 by • L2 Linker
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  • 3 replies
  • 0 Likes

Another Incorrect detection of our Comment Bot Software at Virus Total by Palo Alto Networks AV

Dear Support,This email contains a request to further investigate our Comment Bot application for any harmful software.The reason for this request is because your Antivirus company has joined Virus Total and your Antivirus detects our application as harmful.This damages our reputation and we would like to get in touch to resolve this together.Be...

Resolved! False Positive - Virus/OSX.WGeneric.ahjxzp

Current VirustTotal Verdict: CleanFile Hash: 232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311Virustotal report: https://www.virustotal.com/gui/file/232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311/detectionLink to file: https://www.dropbox.com/s/azjzkfleu78bd01/munkitools.pkg?dl=1 Description:Dear Palo Alto Networ...

Incorrect detection at Virus Total by Palo Alto Networks Antivirus

Dear Support,This post contains a request to further investigate our Social Media Bot application for any harmful software.The reason for this request is because your Antivirus company has joined Virus Total and your Antivirus detects our application as harmful.This damages our reputation and we would like to get in touch to resolve this togethe...

False positive: Generic.ml

File Hash: E1909D7C048AF449A56859F267646741B6AE2120DB1663A79FA774A0E4D7E8C9Link to Virustotal report for the file: https://www.virustotal.com/gui/file/e1909d7c048af449a56859f267646741b6ae2120db1663a79fa774a0e4d7e8c9/detectionCurrent VirustTotal Verdict: Generic.mlDescription:MultiSetup application give availability to users to download and insta...

abizzy by • L0 Member
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  • 2 replies
  • 0 Likes

False Positive - Generic.ml

File Hash: 41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666Link to Virustotal report for the file: https://www.virustotal.com/gui/file/41c8b22db9fb71878a54de2a4e93a049b4499c04eed750c95e598901871b4666/detectionCurrent VirustTotal Verdict: Generic.mlDescription: jv16PT.exe is the main executable of the legitimate, clean product jv1...

False Positive - generic.ml (8)

False positive: Name: TLauncher-2.669_beta.exeDetection name: generic.mlSHA256: c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d2466281b9b31VirusTotal URL:https://www.virustotal.com/gui/file/c1549a6bd129694a75546c1e481aee98818aceea8b84b9b23b2d2466281b9b31/detectionDescription: a minecraft launcher

False Positive - generic.ml (7)

False positive: Name: TLauncher-2.669_pre.exeDetection name: generic.mlSHA256: c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1659719f5bVirusTotal URL:https://www.virustotal.com/gui/file/c99cc746e78a7e63164be5c1cfe8072bc9fe49f656b6b79f324acb1659719f5b/detectionDescription: a minecraft launcher

False Positive Report generic.ml with signed file

File Hash: faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20Link to Virustotal report for the file: https://www.virustotal.com/gui/file/faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20/detectionCurrent VirustTotal Verdict: generic.ml Description: It's our game updater, create by myself in pure C and compiled from s...

False Positive: MiaSyncInstaller.exe

File Hash: 9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52edLink to Virustotal report for the file: https://www.virustotal.com/gui/file/9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52ed/detectionCurrent VirustTotal Verdict: Generic.mlDescription: Signpost Mia Sync Installer I am the author of this software. This exe...

False Positive - generic.ml (6)

False positive: Name: TLauncher-2.59_pre.exeDetection name: generic.mlSHA256: 97d9c733824befc945b015b6d5f8a566f35de6098499ce8b4dfd49466692263fVirusTotal URL:https://www.virustotal.com/gui/file/97d9c733824befc945b015b6d5f8a566f35de6098499ce8b4dfd49466692263f/detectionDescription: a minecraft launcher

False Positive - generic.ml (3)

False positive: Name: TLauncher-2.66_beta.exeDetection name: generic.mlSHA256: a9fa01f1f287a2f4cdb860d81fbe4052226fc6a1269b731a23fda8dc7e58b962VirusTotal URL:https://www.virustotal.com/gui/file/a9fa01f1f287a2f4cdb860d81fbe4052226fc6a1269b731a23fda8dc7e58b962/detectionDescription: a minecraft launcher

False Positive - generic.ml (4)

False positive: Name: TLauncher-2.65_pre.exeDetection name: generic.mlSHA256: 4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a641972f41VirusTotal URL:https://www.virustotal.com/gui/file/4b1033c6612f681469a5b3c90ee513e614d282668914582da4c323a641972f41/detectionDescription: a minecraft launcher

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