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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

FP Generic.ml

File Hash: 3a6c55ac85792d82bef9238cd790ae3794a5b765691368f626c828db951336e1Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3a6c55ac85792d82bef9238cd790ae3794a5b765691368f626c828db951336e1/detectionCurrent VirustTotal Verdict: Generic.mlDescription: False-Positive in our installer

DBOSoft by • L0 Member
  • 3280 Views
  • 2 replies
  • 0 Likes

Positive Removal Request WPD 1.3.1532

SHA-256 3c55b01196fdda7de6588641f5c670ff45b92bcfe86c64588119e873edfc95ea false-positive: Palo Alto Networks verdict: generic.ml https://www.virustotal.com/gui/file/3c55b01196fdda7de6588641f5c670ff45b92bcfe86c64588119e873edfc95ea/detection Download link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 3610 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

Name: Uninstall.exeDescription: Connectify Hotspot uninstall exeFile Hash: b0fb3404251cd473dadbfef0c95d4f74fb6e613bc603db3efdef3d484e7874a8Virustotal Link: https://www.virustotal.com/gui/file/b0fb3404251cd473dadbfef0c95d4f74fb6e613bc603db3efdef3d484e7874a8/detectionDetection name: Generic.ml

Resolved! NEW: Incorrect detection of our Social Media Bot application v5

Best Palo Alto Networks Support, @mivaldi This post contains a new whitelisting request for for the Social Media Bot and Comment Bot, We have updated our new exe application and now causing again some false/positive detections on our software trough virustotal.com. Our file is incorrectly detected by your antivirus software as malware on virus...

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 9c7ffac025982aa889b409a7f48832aa4b4166053bd66f7f325763dfd7407486 VirusTotal link: https://www.virustotal.com/gui/file/9c7ffac025982aa889b409a7f48832aa4b4166053bd66f7f325763dfd7407486/detection Thank you.

beniam by • L2 Linker
  • 3528 Views
  • 2 replies
  • 0 Likes

Resolved! False positive report: Winstab

File Hash: 9800fdcb6a7da97ea1cd3fd875c374ffc94e60ddaff8962b99513de462b503df Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9800fdcb6a7da97ea1cd3fd875c374ffc94e60ddaff8962b99513de462b503df/detection Current VirustTotal Verdict: 3/72 (Generic.ml) Description: Winstab 3.20135.0Copyright © 2000-2020 OZM Research s.r.o. A...

Resolved! False Positive: Outbyte PCRepair

Hello,Please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and certified by AppEsteem.File Hash: 64e9c50bdd49524e70ecdb2af245ecb37a56d543b2971ed6112a0f7db29b72f5Link to Virustotal report for the file: https://www.virustotal.com/gui/file/64e9c50bdd49524e70ecdb2af245ecb37a56d543b2971ed6112a0f7db2...

YelenaRez by • L3 Networker
  • 5810 Views
  • 4 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 36801a1eeb20d610fe30b882c7181fb7cd5f96b9edf33023d33a49cb8f4163a3 VirusTotal link: https://www.virustotal.com/gui/file/36801a1eeb20d610fe30b882c7181fb7cd5f96b9edf33023d33a49cb8f4163a3/detectionThank you.

beniam by • L2 Linker
  • 3596 Views
  • 2 replies
  • 0 Likes

Resolved! VirusTotal Veredict False Positive Generic.ml

File Hash: f4b11f2ea564bcedaef047ddc49e198261dcf764a6b0e4e4ea370e611c7fe01dLink to Virustotal report for the file: https://www.virustotal.com/gui/file/f4b11f2ea564bcedaef047ddc49e198261dcf764a6b0e4e4ea370e611c7fe01d/detailsCurrent VirustTotal Verdict: Generic.ml (1/71)Description: Hi, the above is a library that we distribute with as part of our...

False positive: Generic.ml

File Hash: 92b3520c72242ad8e824addff713c64c7a4c200a7f44cdc4aa5df0580e3eee13Link to Virustotal report for the file: https://www.virustotal.com/gui/file/92b3520c72242ad8e824addff713c64c7a4c200a7f44cdc4aa5df0580e3eee13/detectionCurrent VirustTotal Verdict: Generic.ml (1/72) Hello! Please whitelist our program as it is safe and clean and does not co...

gsteam by • L1 Bithead
  • 3275 Views
  • 2 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 76631b86649c84f09f1407dba203658e1ee4e96afc27d2debd087eab79548c87 VirusTotal link: https://www.virustotal.com/gui/file/76631b86649c84f09f1407dba203658e1ee4e96afc27d2debd087eab79548c87/detectionThank you.

beniam by • L2 Linker
  • 3493 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml): Duplicate Photos Fixer Pro

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: 36ee6e1a1e8e0d82a613508f121604daSHA1: cf68820959fe5c87a3a153e33c06d5bdc2623d12SHA256: ef004fd61b1b177f38432c4df0004b093f98d996cdfa664fc90a925a37f8dbdc Link to Virustotal report for the file:https://www.virustotal.com/gui/file/ef004fd...

kns123 by • L2 Linker
  • 4073 Views
  • 2 replies
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False positive: Generic.ml

File Hash: 3a3594e19fe8ad37f38af090b716eed31572ffea51d0991f567115c6cc8fbd56Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3a3594e19fe8ad37f38af090b716eed31572ffea51d0991f567115c6cc8fbd56/detailsCurrent VirustTotal Verdict: Generic.ml (1/72) Hello! Please whitelist our program as it is safe and clean and does not cont...

gsteam by • L1 Bithead
  • 3632 Views
  • 2 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: d370c6ea4ca3ecb3626cd15a62ed5a92b10f59883f3ad467f1dcbd514b933416 VirusTotal link: https://www.virustotal.com/gui/file/d370c6ea4ca3ecb3626cd15a62ed5a92b10f59883f3ad467f1dcbd514b933416/detection Thank you.

beniam by • L2 Linker
  • 3820 Views
  • 2 replies
  • 0 Likes

Resolved! False positive Generic.ml

File Hash: 38dfe9888380bd94d55b893dce18bdb2ec16926d61e1a28e8f5c5696c323b858Link to Virustotal report for the file: https://www.virustotal.com/gui/file/38dfe9888380bd94d55b893dce18bdb2ec16926d61e1a28e8f5c5696c323b858/detection Current VirustTotal Verdict: Generic.mlDescription: OS33 has a new update for our product and want to make sure it does n...

asedunov by • L0 Member
  • 3732 Views
  • 1 replies
  • 0 Likes
  • 815 Posts
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