VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6223 Views
  • 0 replies
  • 4 Likes

False positive removal request: generic.ml

Hello,

I'm the creator of BrushBox (www.brushbox.cc), a plugin for Adobe Photoshop. You are flagging my binary in VirusTotal. It absolutely is not malware. Its sole purpose is to parse binary files for PNG images and write them to disk.

 

File Hash: 60c

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False positive removal request : generic.ml

Hello,

 

I am the CEO of Synthetic Automation, a society which develops softwares. We scanned our software suite in VirusTotal but some of our exe files are considered as potentially harmful (false positive) by your antivirus products.

 

Exe files are fr

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ground77 by L0 Member
  • 1804 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request Winflector

False-positive submission
 
Hi research team, 

 

PaloAlto false-positive detected,  Cylance and VBA32 false-positive detected the application (wfserver.exe).

https://www.virustotal.com/#/file/ec36883157a62423c80c5ff315ede3bc81fa6ee3ac4c6931d797b8f744c9a64

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dziekan by L0 Member
  • 3161 Views
  • 5 replies
  • 0 Likes

False Positive Removal Request

Hi,

 

Today I've got a request from one of my customers that Deleaker, a popular C++ profiler, is dected as malware by TRAPS from Palo Alto Networks.

 

File Hash: fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e2f2

 

Here the virustotal report

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False Detection for our protector

File Hash:

 

SHA-256

2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f

 

Link to Virustotal report for the file: https://www.virustotal.com/#/file/2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f/detection

 

Current VirustTota

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twileck by L0 Member
  • 2768 Views
  • 3 replies
  • 0 Likes

Resolved! False-positive submission

Hi research team, 

 

PaloAlto false-positive detected the file Hola-Setup-x64-1.110.264.exe

Please clean paloAlto false-positive detection. 

 

VirusTotal link:

https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a05652720

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roipaz by L2 Linker
  • 3932 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0 ROG skinned

TechPowerUp GPU-Z v2.14.0 (ASUS ROG Themed).

SHA-256 19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e1

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i3vi3v by L2 Linker
  • 2751 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0

TechPowerUp GPU-Z v2.13.0

SHA-256  c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd/detect

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i3vi3v by L2 Linker
  • 2804 Views
  • 2 replies
  • 0 Likes

False-positive detection by paloalto

Hello, 

 

Submission of false-positive detection by paloAlto of Hola-Setup-x64-1.110.264.exe

virusTotal link: https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000/detection

 

SHA-256 9d55135f9b277385ca870271db

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roipaz by L2 Linker
  • 2135 Views
  • 1 replies
  • 0 Likes

Resolved! Request to remove sites from threat category

Hi there,

 

My clients have two sites rufs.ca and battleonbay.ca which have been designated as malicious. They have investigated and determined that it was caused by a theme they downloaded with maliciuos code. They have modified the original theme to

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Resolved! False Positive Removal Request - GPU-Z v2.13.0 ROG skinned

In addition to "False Positive Removal Request - GPU-Z v2.13.0", I think that ROG-version is also a false-positive: 

 

TechPowerUp GPU-Z v2.12.0 (ASUS ROG Themed).

SHA-256 3dd21d72649196715dd8446810981312e84396cde0370267d0c29ef6cbbcc8dc 

 

current Palo Al

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i3vi3v by L2 Linker
  • 2479 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0 ROG skinned

In addition to this, I think that ROG-version is also a false-positive: 

 

TechPowerUp GPU-Z v2.12.0 (ASUS ROG Themed).

SHA-256 eb84aa86d8fe9feae1ac7c70cc5f0d716eb80642b167b7e305f56ba912f8e2f7

 

current Palo Alto Networks verdict: generic.ml

https://www.vi

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i3vi3v by L2 Linker
  • 2441 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request WPD 1.2.940

false-positive: Palo Alto Networks verdict: generic.ml

 

SHA-256    06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893

 

https://www.virustotal.com/#/file/06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893/detection

 

Download l

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MajorB by L1 Bithead
  • 2229 Views
  • 2 replies
  • 0 Likes
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