This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13873 Views
  • 0 replies
  • 7 Likes

False Positive - generic.ml

False positive: Name: TLauncher-2.67.exeDetection name: generic.mlSHA256: b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19c569VirusTotal URL:https://www.virustotal.com/gui/file/b8b83c0bab9ea98c5c79a2d5a20fa7253f868fd7008d1c8e92ece5e58d19c569/detectionDescription: a minecraft launcher

Frequent "generic.ml" False-Positives

Hi, We are a consumer software publisher, and since this year's March we're forced to continuously struggle with the mentioned frequent false-positives from your engine's side on a weekly (if not to say daily) basis. We're releasing new files (installers of our apps, which are many) on a daily basis, and the vicious circle here looks something ...

NCH_Soft by • L1 Bithead
  • 3568 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.22.0 (ROG skin)

TechPowerUp GPU-Z v2.22.0 (ROG skin).SHA-256 b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8 https://www.virustotal.com/gui/file/b97a86874927aecdf23d0b3dc604ac513a6cbbb00f55a54cc8dffcc7b643b4f8/detectionCurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 6695 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hello, My name is Shaun Green, and I work in Restoro as the Virus Lab Manager. I have checked our software files in VirusTotal.com today, and found Palo Alto is flagging some of them. We would like to clear these detections as soon as possible. These are the details of the files currently being flagged by Palo Alto:File Name: uninst.exeMD5: 8609...

False Positive

File Hash: 673d13493ddcbb5f60c0d1d0db728cdd830857e46ecd73f6b9e277cfcf3ceefaLink to Virustotal report for the file: https://www.virustotal.com/gui/file/673d13493ddcbb5f60c0d1d0db728cdd830857e46ecd73f6b9e277cfcf3ceefa/detectionCurrent VirustTotal Verdict: Generic.ml

Monelite by • L0 Member
  • 4422 Views
  • 3 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 6d36b96d76680a8c9d4c1e7475563390387640037a5618f65322a9a17cd01f8f VirusTotal link: https://www.virustotal.com/gui/file-analysis/NjY0ZDgzNzRiZDg4NmQwMTcyZGEyYWVkMGFlYzFiNjM6MTU3MTE3NzQ2Nw==/detection Thank you.

beniam by • L2 Linker
  • 6731 Views
  • 4 replies
  • 1 Likes

Urgent False Positive

2 days ago we have submitted false positive request.Please process ASAP since our customers have lot of issue with this false positive.Here is our request:https://live.paloaltonetworks.com/t5/VirusTotal/generic-ml/td-p/293114 Thanks,.

beniam by • L2 Linker
  • 3668 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml): Reimage

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: CDCF4E9DDFAB62E17798A3037BEEDF25SHA1: 5B27C7563613FE988965359056E30059FE90FD47SHA256: A51F3EDDFB72645567C76BC04E1F321F6C7BBE27CFA80224A3FC4D7606D4D28E Link to Virustotal report for the file:https://www.virustotal.com/gui/file/a51f3ed...

kns123 by • L2 Linker
  • 8414 Views
  • 5 replies
  • 0 Likes

Resolved! New Whitelist request Virus Total | SocialMediaBot.exe

Best Palo Alto Networks Support, Whitelist Request False/Positive Detection on Virus Total, this is a new version of our previous submitted file. https://www.virustotal.com/gui/file/8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99/detectionThe New Submission: File Hash: SHA-256 | 300aad354d009363cfe9487edc90d71e01fa761b6743f7371...

Resolved! False Positive: Outbyte PCRepair, version 1.0.2.4

Hello,Due to minor bug fixes, we had to release a new version of Outbyte PCRepair, which is now also being detected by your antivirus.Please help us remove it, there are no major changes from the previous version.Outbyte PCRepair download link:http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exeDetection name: Generic.mlFile...

YelenaRez by • L3 Networker
  • 8144 Views
  • 4 replies
  • 0 Likes

False positive 5.29.7: Generic.ml

Hello, I am a representative of the company of ZennoLab.One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).Please correct the situation. File Hash: ae8fe4ed3eb9b239b7dcdda6890a77a29314a8415dd16032adbaab71e4aa41a2Link to VirusTotal: https://www.virustotal.com/gui/file/a...

Demeer84 by • L1 Bithead
  • 4744 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13873 Views
  • 0 replies
  • 7 Likes

Resolved! False positive - Generic.ml

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link: https://www.virustotal.com/gui/file/15d11801dc9e4c7ebe6b4a8b013a0d226ed91e182742c9ba7085bd3051883087/detection we are sending you the...

Only your products have been misreported.

File Hash: 100c87123264a0038b0131a3b3efc014fee61ecf446b6e72a476f92d17006588Link to Virustotal report for the file:https://www.virustotal.com/gui/file/100c87123264a0038b0131a3b3efc014fee61ecf446b6e72a476f92d17006588/detectionCurrent VirustTotal Verdict: 1/ 68Description: Hello, our company's products have digital signatures, but have been misrepo...

cheneyxf by • L0 Member
  • 4091 Views
  • 2 replies
  • 0 Likes
  • 792 Posts
  • 67 Subscriptions
Top Solution Authors
View All
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks