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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 4869 Views
  • 0 replies
  • 4 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: JobDispatcher.exe

Detection name: generic.ml

 SHA256: f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe71ca840f

https://www.virustotal.com/#/file/f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe

...

crachor by L1 Bithead
  • 1767 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: ReportingServices.exe
Detection name: generic.ml
 SHA256: 2fccda2177341d570ce5533e47c565c19c34b5469deefffd5e47bba90aa7d43c
https://www.virustotal.com/#/file/2fccda2177341d570ce5533e47c565c19c34b5469deefffd5e47

...

crachor by L1 Bithead
  • 1772 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

https://www.virustotal.com/#/file/79c9f5c0d2f8f005ec21bb9039732564ca84b9b5dc99c4e1aa5e7e1eebad3ea5/detection

 

The file is a false positive

 

Can you correct your database, please ?

 

 

 

I ma the creator of this VisualBasic (6) programming

 

This soft start i

...

soluce by L0 Member
  • 1350 Views
  • 1 replies
  • 0 Likes

generic.ml

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: 0dd029d1eb63a69246d5e7988c9f83d57903ca8236e7f1f75185ed33d1f31c3e

 

VirusTotal link:

https://www.virustotal.com/#/file/0dd029d1eb63a69246d5e7988c9f83d57903ca8236e7f1f75

...

beniam by L2 Linker
  • 1923 Views
  • 1 replies
  • 0 Likes

False Positive Submission

Hello,

 

Please whitelist our software.

 

Name: Auslogics BoostSpeed

 

Detection name: generic.ml

 

SHA256: 966ca24b792d47ed54b34fc085c043ef5ac2102c5e1b7845f18c5382805c486c

 

VirusTotal link: https://www.virustotal.com/#/file/966ca24b792d47ed54b34fc085c043ef5a

...

YelenaRez by L3 Networker
  • 1459 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

File Hash: 3f383f083ea346e20ea5c0941ad1f5eeb3fe025f11c9067bbf37fdd2c1249541

Link to Virustotal report for the file: https://www.virustotal.com/#/file/3f383f083ea346e20ea5c0941ad1f5eeb3fe025f11c9067bbf37fdd2c1249541/detection

Current VirustTotal Verdict

...

Resolved! False Positive Verdict Change Request

Name: Cyber Privacy Suite

Detection: generic.ml

SHA256: a0f16775e049b81e1c33e63b3f13cf8c7fce6f9d8d623f46768123764bad5cec

MD5: a9cd2a736f55045e9d9f82a87cee6e2f

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

Screenshot atta

...

Palo alto.JPG
JJShield by L2 Linker
  • 1786 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request WPD 1.2.859

false-positive: Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095e/detection

SHA-256    cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095e

Download link

...

MajorB by L1 Bithead
  • 2317 Views
  • 2 replies
  • 0 Likes

False Positive

Software: Windows Privacy Dashboard

 

SHA256: 19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144

 

Virustotal: https://www.virustotal.com/en/file/19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144/analysis/

 

Detection: generic.

...

Resolved! False Positive Removal Request - GPU-Z v2.10.0

I think this is a false-positive: 

 

TechPowerUp GPU-Z v2.10.0

SHA-256 1642b993200de0a2ea36a35c5199182eb1653118832ab819edec7d481e92da3d

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/1642b993200de0a2ea36a35c5199182eb16531

...

i3vi3v by L2 Linker
  • 2272 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Detection: generic.ml

Software: Cyber Privacy Suite

SHA256: ecc99d81feebde22b09c3f5af9c2b59510fcff2980b6efae6437ad93e1958bff

MD5: cf902e68ae65f8c88fd51c175e7e6720

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

Screenshots

Palo Alto.JPG
JJShield by L2 Linker
  • 1988 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Name: Cyber Privacy Suite

Detection: generic.ml

SHA256: 495237b17c1b75029efb4a361f9cb637abaf54c0f7f8bb1f7f13a5eb5eb691d0

MD5: 255c7d21e22ba155cf1f2779069e303b

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

 

JJShield by L2 Linker
  • 2231 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive

Name: PC Privacy Shield

Detection: generic.ml

SHA256: ebba82c69d84e8fb2c496492a43eab4d4bca87fdb370fae2e1e0b8f622c8aa4c

MD5: a2eb4e3652e1ef11493b7e9c028eb75f

Website with download link: https://shieldapps.com/products/pc-privacy-shield/

JJShield by L2 Linker
  • 1636 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Name: Identity Theft Preventer

Detection: generic.ml

SHA256: 7fec5ebc32337a8aea74b9439393f53099656b6410ba6f356c07e2eea94f29e5

MD5:7ec029734547260eee79680d29762fd6

Website with download link: https://shieldapps.com/products/identity-theft-preventer/

 

JJShield by L2 Linker
  • 1662 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Name:  PC Cleaning Utility

Detection: generic.ml

SHA256: 236151423cc8863eba63899ddc37d13cb23fd3c539ad34898c6fc32651fce2fc

MD5: ed175782a311c3da1d4c441b82481b35

Website with download link: https://shieldapps.com/products/pc-cleaning-utility/

JJShield by L2 Linker
  • 1718 Views
  • 2 replies
  • 0 Likes
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