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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9730 Views
  • 0 replies
  • 5 Likes

Resolved! Request to whitelist: Outbyte PCRepair

Hello,

 

Can I please request to check and whitelist two new versions of Outbyte PCRepair:

 

Version 1.0.1.15

File Hash: b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe

Link to Virustotal report for the file: https://www.virustotal.com/gui

...

YelenaRez by • L3 Networker
  • 6569 Views
  • 8 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Dear  Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:


https://www.virustotal.com/gui/file/
...

false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d...

 

Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe

 

 

One engine detected this file
 
SHA-256File
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Resolved! False Positive Submission (generic.ml)

File Hash:

SHA-256

40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798

 

Link to Virustotal report for the file:

https://www.virustotal.com/#/file/40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798/detection

 

Current VirustTotal

...

generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a

VT Link: 

https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection

 

Current VT Verdi

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beniam by • L2 Linker
  • 2398 Views
  • 1 replies
  • 0 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detection

Current VirusTotal Verdict:

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False positive report

File Hash: 77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f

Link to Virustotal report for the file: https://www.virustotal.com/#/file/77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f/detectionhttps://virustotal.com/en/f

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Alkazuz by • L0 Member
  • 3059 Views
  • 3 replies
  • 0 Likes

FALSE POSITIVES

Hello.
Please fix "False Positive" for files:

 

1. Refresh.exe

https://www.virustotal.com/ru/file/59cd451a773f7c8fd0ce88ba29c4e8a4f9322087e7cfe64264d436e386d1336e/analysis/

Download: http://vrcp.ru/pc/win/PCAA.rar
Homepage: http://vrcp.ru/pcaa.html
Support:

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zx_demon by • L0 Member
  • 2897 Views
  • 2 replies
  • 0 Likes

False Positive Review WGeneric.zrpzh(260820759)

AkamaiTech used with Adobe updates is being flagged and reset. IP comes up clean on VirusTotal. Please review

 

-> 23.194.181.4 Virus/Win32.WGeneric.zrpzh(260820759)

 

https://www.virustotal.com/en/url/0ca6541f9b6a94094cb75391dbfba41eef3a0f1368aa490a9a8

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Evercore by • L0 Member
  • 2729 Views
  • 2 replies
  • 0 Likes

False positive request: Virus/Win32.WGeneric.zlbje

File Hash: 435a46b111cbc1bea5c0cd5db83fb338

 

Link to Virustotal report for the file: 

https://www.virustotal.com/#/file/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729/details

https://www.hybrid-analysis.com/sample/1ef7e202ecce2bdc46be2

...

NaFrench by • L0 Member
  • 3381 Views
  • 2 replies
  • 0 Likes

Whitelisting request: Outbyte PCRepair

Hello,

We have just released a new version of Outbyte PCRepair and, taking into consideration the previous history of false positives, would like to request to whitelist it.

 

Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-rep

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YelenaRez by • L3 Networker
  • 2508 Views
  • 2 replies
  • 0 Likes

False positive submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: D7DD4E3C8E1149CA513AE2C0B958592E
SHA1: D02A2402B7FD2FE1994B005035FBD0452264B84A
SHA256: CCF9F4E0D2C9BB650EAE304B951B5BCCCEBE63896CECC4F8E52

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kns123 by • L2 Linker
  • 3202 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.

Can you please help us remove it, the program is absolutely clean.

 

File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab

...

YelenaRez by • L3 Networker
  • 4686 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d...

 

Current VT Verdict: g

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beniam by • L2 Linker
  • 2993 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6
SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453
SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23E

...

kns123 by • L2 Linker
  • 4321 Views
  • 2 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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