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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9913 Views
  • 0 replies
  • 5 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.

Can you please help us remove it, the program is absolutely clean.

 

File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab

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YelenaRez by • L3 Networker
  • 4734 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d...

 

Current VT Verdict: g

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beniam by • L2 Linker
  • 3029 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6
SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453
SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23E

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kns123 by • L2 Linker
  • 4384 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the zip file with one Win32 library:
https://www.setupbuilder.com/falsepos

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bobdaley by • L1 Bithead
  • 3051 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web upda

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bobdaley by • L1 Bithead
  • 2683 Views
  • 2 replies
  • 0 Likes

False positive removal request - generic.ml - Ultravnc

Hello

 

Software I use for help desk support is being flagged as generic.ml

The likely cause - The software was just updated to contain the latest version of the popular ultravnc 1.2.2.4  found here and released yesterday 03/14/2019.   http://www.uvnc.c

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generic.ml false positive

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/detection

 

Current VT Verdi

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beniam by • L2 Linker
  • 2937 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

unfortunately,  you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file

...

bobdaley by • L1 Bithead
  • 2599 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web upda

...

bobdaley by • L1 Bithead
  • 2755 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0

I think this is a false-positive: 

 

TechPowerUp GPU-Z v2.12.0

SHA-256 65e63ba7c957f94979d79c98e4e01d84177bba84af8e8a189ea779a6b07e7233

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/65e63ba7c957f94979d79c98e4e01d84177bb

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i3vi3v by • L2 Linker
  • 5621 Views
  • 5 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.18.0 (ROG skin)

TechPowerUp GPU-Z v2.18.0 (ROG skin).

SHA-256 f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79266df

 

current Palo Alto Networks verdict: generic.ml

 

https://www.virustotal.com/#/file/f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79

...

i3vi3v by • L2 Linker
  • 3721 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

Virustotal link:
https://www.virustotal.com/#/file/5e564f9014d72ae5d81bc9e4a5f03a3ca9b0817a6cec25da41f7a01a326c5b0f/detection
Currently detected as: gener

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kns123 by • L2 Linker
  • 5325 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

 

Software Name: Outb

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YelenaRez by • L3 Networker
  • 3681 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml)

 

File name: apisetstub

SHA 256: 960244839b0b9f45fa610ea16bde72165b67291bf2348cf22e02a11eefba787c

Current VT verdict: generic.ml URL: 

https://www.virustotal.com/#/fil

...

False-positive submission

File Hash: 1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b/detection

Current VirustTotal Verdict

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batman2 by • L0 Member
  • 2616 Views
  • 2 replies
  • 0 Likes
  • 731 Posts
  • 60 Subscriptions
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