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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 11377 Views
  • 0 replies
  • 7 Likes

False positive: Generic.ml

File Hash: e9c7fb1b541aeaedc2fac2e2058fb90268a2bd8b1d56de954d8614c1fd9bfb91

Link to Virustotal report for the file: Link

Current VirustTotal Verdict: False positive (Generic.ml)

Description: Link to Store Page

Resolved! False Positive: new version of Outbyte PCRepair

Hello,

Please help us remove a false positive, given to the new version of Outbyte PCRepair by your antivirus.

The program is clean and is certified by AppEsteem.

Outbyte PCRepair download link (version 1.0.1.23): http://dynamicdownloads.outbyte.com/en/

...

YelenaRez by • L3 Networker
  • 6235 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,

Can you please help us remove a false positive, given to Outbyte PCRepair by your antivirus.

The program is clean and certified by AppEsteem.

File Hash: 51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771ed90a5d70efb85

Link to Virustotal report for

...

YelenaRez by • L3 Networker
  • 9922 Views
  • 8 replies
  • 0 Likes

generic.ml

generic.ml

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: 28b716c9ae6f0072fc46afb4ed2ac556f5b4d0a135ec270d4f3359a26b5da3a7

 

VirusTotal link:

https://www.virustotal.com/gui/file/28b716c9ae6f0072fc46afb4ed2ac556f5b4d

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beniam by • L2 Linker
  • 3534 Views
  • 2 replies
  • 0 Likes

False positive Submission (generic.ml)

Hi, our application "Show My IP" is incorrectly flagged as "generic.ml" by your software.

 

File Hash: <f582d9e8195fbc8ff164d2f4616d0063ff5ef4c7ec3daf0f716ee2c86e2edce1>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/f582d9

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tubeapps by • L0 Member
  • 2977 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission Virus Total - SocialMediaBot

Best Support,

 

As we have discussed with a support employee on your official facebook page,
I am sending you a request to whitelist our application.

 

File Hash: SHA-256 | 8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99
Link to Virus Tota

...

False Positive: Outbyte PCRepair

Hello,

 

We have released a new version of Outbyte PCRepair last week and got a false positive from your anrivirus.

Can you please help us remove it.

 

File Hash: 4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0465e2bbf2319245

Link to Virustotal report fo

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YelenaRez by • L3 Networker
  • 3602 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Report

see https://www.virustotal.com/gui/file/40c0fd719f8e07848b73c0189d48c5f9d87c14108632377c343acf7124b4536f/detection

 

Original Name: BKPublish.exe

 

Program was written by me, it just unpacks a ZIP file and documents the contained files in a HTML file. Su

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GUC_GmbH by • L1 Bithead
  • 4488 Views
  • 4 replies
  • 0 Likes

Resolved! generic.ml false positive

Hello.

File Hash: <84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34>

Link to Virustotal report for the file: <https://www.virustotal.com/en/file/84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34/analysis/1557769604/>

Curre

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dedingin by • L0 Member
  • 3420 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again (this is a never ending story with you guys) a false-positive with Palo Alto Networks. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password prot

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bobdaley by • L1 Bithead
  • 3081 Views
  • 1 replies
  • 0 Likes

generic.ml false positive

Could you please white-list our software File Hash: 614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38

VT Link: 

https://www.virustotal.com/#/file/614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38/detection

 

Current VT Verdi

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beniam by • L2 Linker
  • 4239 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.19.0 (normal skin)

TechPowerUp GPU-Z v2.19.0 (normal skin).

SHA-256 cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc

 

https://www.virustotal.com/gui/file/cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc/detection

current Palo Alto Networks

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i3vi3v by • L2 Linker
  • 5205 Views
  • 3 replies
  • 0 Likes

False positive URL filtering

Hello,

 

We have a site that is getting flaged as a phishing site falsley by Palo Alto.

 

SITE: https://xboxevent.com/

Category: Phishing

 

This site is owned by Microsoft Corporation and created and managed by eventcore on behalf of Microsoft for the purpo

...

Resolved! Whitelisting request: Outbyte PC Repair

Hello,

We have just released a new version of Outbyte PC Repair and, taking into consideration our history of PC Repair's false positives, would like to request to verify it, hopefully before the false positive will occur again.

File Hash: 9ef90576dfdd

...

YelenaRez by • L3 Networker
  • 3311 Views
  • 1 replies
  • 0 Likes
  • 761 Posts
  • 64 Subscriptions
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