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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9756 Views
  • 0 replies
  • 5 Likes

False Positive Removal Request

Hello,

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

Please check the zip file with one Win32 library:
https://www.setupbuilder.com/falsepos

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bobdaley by • L1 Bithead
  • 3031 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web upda

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bobdaley by • L1 Bithead
  • 2665 Views
  • 2 replies
  • 0 Likes

False positive removal request - generic.ml - Ultravnc

Hello

 

Software I use for help desk support is being flagged as generic.ml

The likely cause - The software was just updated to contain the latest version of the popular ultravnc 1.2.2.4  found here and released yesterday 03/14/2019.   http://www.uvnc.c

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generic.ml false positive

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75

VT Link: 

https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/detection

 

Current VT Verdi

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beniam by • L2 Linker
  • 2915 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

unfortunately,  you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file

...

bobdaley by • L1 Bithead
  • 2578 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable (our web upda

...

bobdaley by • L1 Bithead
  • 2734 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0

I think this is a false-positive: 

 

TechPowerUp GPU-Z v2.12.0

SHA-256 65e63ba7c957f94979d79c98e4e01d84177bba84af8e8a189ea779a6b07e7233

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/65e63ba7c957f94979d79c98e4e01d84177bb

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i3vi3v by • L2 Linker
  • 5576 Views
  • 5 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.18.0 (ROG skin)

TechPowerUp GPU-Z v2.18.0 (ROG skin).

SHA-256 f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79266df

 

current Palo Alto Networks verdict: generic.ml

 

https://www.virustotal.com/#/file/f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79

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i3vi3v by • L2 Linker
  • 3684 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

Virustotal link:
https://www.virustotal.com/#/file/5e564f9014d72ae5d81bc9e4a5f03a3ca9b0817a6cec25da41f7a01a326c5b0f/detection
Currently detected as: gener

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kns123 by • L2 Linker
  • 5298 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

 

Software Name: Outb

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YelenaRez by • L3 Networker
  • 3620 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml)

 

File name: apisetstub

SHA 256: 960244839b0b9f45fa610ea16bde72165b67291bf2348cf22e02a11eefba787c

Current VT verdict: generic.ml URL: 

https://www.virustotal.com/#/fil

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False-positive submission

File Hash: 1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b/detection

Current VirustTotal Verdict

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batman2 by • L0 Member
  • 2583 Views
  • 2 replies
  • 0 Likes

Resolved! Palo Alto Networks generic.ml: JRS_SLE.EXE

I'm reporting a false positive for the file: JRS_SLE.EXE. On Virustotal.com Palo Alto Networks flags the file as "generic:ml" when, in fact, the program is harmless. It's actually part of our anti-piracy protection. I wrote and compiled the program.

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jrs-soft by • L1 Bithead
  • 8261 Views
  • 4 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.17.0 (normal skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).

SHA-256 38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f3782d145968b

 

current Palo Alto Networks verdict: generic.ml

 

https://www.virustotal.com/#/file/38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f

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i3vi3v by • L2 Linker
  • 3564 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,

We had to update Outbyte PCRepair to fix minor bugs and the new version is being detected by your antivirus. Can you please help us remove the false positive - the program is clean and complies with all the requirements.

 

Software Name: Outbyte

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YelenaRez by • L3 Networker
  • 2681 Views
  • 2 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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