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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13830 Views
  • 0 replies
  • 7 Likes

False Positive - generic.ml

Please whitelist the AeroZoom unattended installer. Thanks. Name: AeroZoom_v4.0.0.7_beta_2_silent_installer.exe Detection name: generic.ml SHA256: 015da23376e29da9e7501eaaf9c501fbfd3fce87e5604cd09fbe4cd191537c27 VirusTotal URL:https://www.virustotal.com/gui/file/015da23376e29da9e7501eaaf9c501fbfd3fce87e5604cd09fbe4cd191537c27/detection --Edit o...

Resolved! False Positive Removal Request WPD 1.3.1203

false-positive: Palo Alto Networks verdict: generic.mlSHA-256 affeb5e0e123eb9a4cf16052fa2cf20ce22fbc29f4c8619df3fb7803bfb0f64chttps://www.virustotal.com/gui/file/affeb5e0e123eb9a4cf16052fa2cf20ce22fbc29f4c8619df3fb7803bfb0f64c/detectionDownload link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 5405 Views
  • 3 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.22.0 (normal skin)

TechPowerUp GPU-Z v2.22.0 (normal skin).SHA-256 d24151aeff13fc454a7f20c1011093d9232f35ceeeea964ebeb2997ed3836634 https://www.virustotal.com/gui/file/d24151aeff13fc454a7f20c1011093d9232f35ceeeea964ebeb2997ed3836634/detectionCurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4675 Views
  • 2 replies
  • 0 Likes

Resolved! False positive submission (generic.ml): ShieldFox Antivirus

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: AB6371CBFF6CD265CE09019827C52033SHA1: 500CD3FFD2DF2372BD17B6D87330F776A7537B38SHA256: A602E24D8ED6937902692C6208E875D70993B9297D22780CC61B80EFFB6739FB Link to Virustotal report for the file:https://www.virustotal.com/gui/file/a602e24...

kns123 by • L2 Linker
  • 5317 Views
  • 3 replies
  • 0 Likes

Carambis Driver Updater - False positive Virustotal

Hello there, I represent company ROSTPAY LTD which produces "Carambis Driver Updater" app https://www.carambis.com We have report from our partners that your WildFire service marks our products as Malware - Generic.ml.Could you please help me with submission?You can download and check our software from https://www.carambis.com We have CodeSignin...

carambis by • L1 Bithead
  • 5905 Views
  • 5 replies
  • 0 Likes

False positive (generic.ml)

file name : SystemCareSHA-256 : 77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8bhttps://www.virustotal.com/gui/file/77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8b/detection

False positive - Legitmate installer/game launcher "Generic.Ml"

https://www.virustotal.com/gui/file/cb9643dd7796807339ad294842b905b5a7698b67b60ee1ef9d9eda769f2accee/detection "Generic.Ml"Distribution URL is http://cloud.quicksnooker.com/qsLaunch3.exe HiI am the author of this program - which is the legitimate launcher/installer for Quick Snooker - an on-line Snooker game, running for nearly 20 years and with...

Resolved! False Positive submission: Outbyte Driver Updater

Hello,We have just released a new product Outbyte Driver Updater and discovered a false positive, given by your antivirus.Can you please help us remove it, the program is clean and already certified by AppEsteem: https://customer.appesteem.com/certified?vendor=OUTBYTweakBit Driver Updater download link: http://dynamicdownloads.outbyte.com/en/dri...

YelenaRez by • L3 Networker
  • 7305 Views
  • 3 replies
  • 0 Likes

Virus Total False Positive

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c159fa05d67473757ec07f863caee5773443ae9148747fb904501761bde2164/detectionCurrent VirustTotal Verdict: Generic.mlProgram was written by me. Sure not malicious. Please investigate the issue and let me know in case you need any more information. Best regards,George Noel

gogineol by • L1 Bithead
  • 5171 Views
  • 5 replies
  • 0 Likes

Resolved! False positive submission (generic.ml)

Hello, our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositives/wud_sb100_6275_dev.zip Password for the ZIP file is “false” (witho...

bobdaley by • L1 Bithead
  • 3831 Views
  • 2 replies
  • 0 Likes

False Positive: Generic.ml

Name: install.exeDetection name: Generic.mlVirusTotal link: https://www.virustotal.com/gui/file/aff83e43f99224d1b08b0c4f5291db5d8b2a6c6add578effb2f0bf46857c5cae/detection

VirusTotal Verdict Change Request for False Positive

File Hash: 30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0Link to Virustotal report for the file: https://www.virustotal.com/gui/file/30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0/detectionCurrent VirustTotal Verdict: Generic.mlOriginal Name: Steamclient.dllProgram was written by me. Sure not malicious. Please...

TheANSI by • L1 Bithead
  • 3717 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

File Hash: e9c7fb1b541aeaedc2fac2e2058fb90268a2bd8b1d56de954d8614c1fd9bfb91Link to Virustotal report for the file: LinkCurrent VirustTotal Verdict: False positive (Generic.ml)Description: Link to Store Page

Resolved! False Positive: new version of Outbyte PCRepair

Hello,Please help us remove a false positive, given to the new version of Outbyte PCRepair by your antivirus.The program is clean and is certified by AppEsteem.Outbyte PCRepair download link (version 1.0.1.23): http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exeDetection name: Generic.mlFile Hash: 1203854b79aefc214706feb8c4...

YelenaRez by • L3 Networker
  • 6681 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,Can you please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and certified by AppEsteem.File Hash: 51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771ed90a5d70efb85Link to Virustotal report for the file: https://www.virustotal.com/gui/file/51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771...

YelenaRez by • L3 Networker
  • 10766 Views
  • 8 replies
  • 0 Likes
  • 788 Posts
  • 67 Subscriptions
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