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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

Resolved! False Positive Submission (generic.ml): PC Booster

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:File Hash:MD5: 1BBB572645F062AD02B65B966EF77F51SHA1: 6493206BF7693D0CE8A70A87C4CF214E4CE2D979SHA256: 125AA9B49AE07838BF0EB33448DD3A6EE4E3F455F49FC0B6A2988E7EF14565C5Link to Virustotal report for the file:https://www.virustotal.com/gui/file/125aa9b49...

kns123 by • L2 Linker
  • 5483 Views
  • 3 replies
  • 0 Likes

VirusTotal False Positive: Internal App

I would like to submit the following information so that your team can investigate and change verdicts when warranted. File Hash: [UTM/VirusTotal]File Digest: 5fe238f2a8d7ce601370d18f18764eab274fb3397826c9fa48c65ef04a72408d Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5fe238f2a8d7ce601370d18f18764eab274fb3397826c9f...

Resolved! TechPowerUp GPU-Z v2.24.0 (normal skin)

TechPowerUp GPU-Z v2.24.0 (normal skin)SHA-256 575fb998d2b3e0a2af001df0a40ca8e33c0e0d53fe1d39eb2fd7ebc8e69a40b7https://www.virustotal.com/gui/file/575fb998d2b3e0a2af001df0a40ca8e33c0e0d53fe1d39eb2fd7ebc8e69a40b7/detectionCurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 5157 Views
  • 2 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.23.0 (normal skin)

TechPowerUp GPU-Z v2.23.0 (normal skin).SHA-256 5b3c8a94e51829818e851a810c8fa668558c24a5909811827b9701db56312048 https://www.virustotal.com/gui/file/5b3c8a94e51829818e851a810c8fa668558c24a5909811827b9701db56312048/detectionCurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 5663 Views
  • 2 replies
  • 1 Likes

False Positive - Virus/Win32.WGeneric.ackhks

Name: 29072019-CHIPHI.xlsxDetection name: Virus/Win32.WGeneric.ackhksSHA256: 1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239VirusTotal URL: https://www.virustotal.com/gui/file/1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239/detection Description: threat ID 280198281

False Positive - Generic.ml

File Hash:MD57de1f21fb4f6eb19ff73f9acdd32a0c7SHA-1a8aac690a241e4549d3ef0967b390ec75bd99f9dSHA-2562b967e3f5dfa07d1936c7be4cdb82c61d0c77e50cbf0b7201325597032cb9dab https://www.virustotal.com/gui/file/2b967e3f5dfa07d1936c7be4cdb82c61d0c77e50cbf0b7201325597032cb9dab/detection

False Positive - generic.ml

False positive: Name: TLauncher-2.65.exeDetection name: generic.mlSHA256: db911d57c99bbae4a1b5807de78eecb7b0b3f0549fab87fc189f196adf7d11efVirusTotal URL:https://www.virustotal.com/gui/file/db911d57c99bbae4a1b5807de78eecb7b0b3f0549fab87fc189f196adf7d11ef/detectionDescription: a minecraft launcher

False Positive - generic.ml

Please whitelist the AeroZoom unattended installer. Thanks. Name: AeroZoom_v4.0.0.7_beta_2_silent_installer.exe Detection name: generic.ml SHA256: 015da23376e29da9e7501eaaf9c501fbfd3fce87e5604cd09fbe4cd191537c27 VirusTotal URL:https://www.virustotal.com/gui/file/015da23376e29da9e7501eaaf9c501fbfd3fce87e5604cd09fbe4cd191537c27/detection --Edit o...

Resolved! False Positive Removal Request WPD 1.3.1203

false-positive: Palo Alto Networks verdict: generic.mlSHA-256 affeb5e0e123eb9a4cf16052fa2cf20ce22fbc29f4c8619df3fb7803bfb0f64chttps://www.virustotal.com/gui/file/affeb5e0e123eb9a4cf16052fa2cf20ce22fbc29f4c8619df3fb7803bfb0f64c/detectionDownload link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 5449 Views
  • 3 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.22.0 (normal skin)

TechPowerUp GPU-Z v2.22.0 (normal skin).SHA-256 d24151aeff13fc454a7f20c1011093d9232f35ceeeea964ebeb2997ed3836634 https://www.virustotal.com/gui/file/d24151aeff13fc454a7f20c1011093d9232f35ceeeea964ebeb2997ed3836634/detectionCurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4726 Views
  • 2 replies
  • 0 Likes

Resolved! False positive submission (generic.ml): ShieldFox Antivirus

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: AB6371CBFF6CD265CE09019827C52033SHA1: 500CD3FFD2DF2372BD17B6D87330F776A7537B38SHA256: A602E24D8ED6937902692C6208E875D70993B9297D22780CC61B80EFFB6739FB Link to Virustotal report for the file:https://www.virustotal.com/gui/file/a602e24...

kns123 by • L2 Linker
  • 5390 Views
  • 3 replies
  • 0 Likes

Carambis Driver Updater - False positive Virustotal

Hello there, I represent company ROSTPAY LTD which produces "Carambis Driver Updater" app https://www.carambis.com We have report from our partners that your WildFire service marks our products as Malware - Generic.ml.Could you please help me with submission?You can download and check our software from https://www.carambis.com We have CodeSignin...

carambis by • L1 Bithead
  • 5985 Views
  • 5 replies
  • 0 Likes

False positive (generic.ml)

file name : SystemCareSHA-256 : 77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8bhttps://www.virustotal.com/gui/file/77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8b/detection

False positive - Legitmate installer/game launcher "Generic.Ml"

https://www.virustotal.com/gui/file/cb9643dd7796807339ad294842b905b5a7698b67b60ee1ef9d9eda769f2accee/detection "Generic.Ml"Distribution URL is http://cloud.quicksnooker.com/qsLaunch3.exe HiI am the author of this program - which is the legitimate launcher/installer for Quick Snooker - an on-line Snooker game, running for nearly 20 years and with...

Resolved! False Positive submission: Outbyte Driver Updater

Hello,We have just released a new product Outbyte Driver Updater and discovered a false positive, given by your antivirus.Can you please help us remove it, the program is clean and already certified by AppEsteem: https://customer.appesteem.com/certified?vendor=OUTBYTweakBit Driver Updater download link: http://dynamicdownloads.outbyte.com/en/dri...

YelenaRez by • L3 Networker
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  • 3 replies
  • 0 Likes
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  • 67 Subscriptions
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