08-20-2019 10:39 AM
I would like to submit the following information so that your team can investigate and change verdicts when warranted.
File Hash: [UTM/VirusTotal]
File Digest: 5fe238f2a8d7ce601370d18f18764eab274fb3397826c9fa48c65ef04a72408d
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5fe238f2a8d7ce601370d18f18764eab274fb3397826c9fa48c65ef04a72408d...
Current VirustTotal Verdict: Generic.ml
Current UTM Verdict: malicious
Description: This is an internally created application that is used by our office workers. This EXE is being flagged by our Palo UTM as "malicious" and listed on VirusTotal as "Generic.ml".
08-20-2019 10:47 AM
As a Palo Alto Customer,
Please open a support case for this.
08-20-2019 10:55 AM
Is there a reason a posting in this forum is no longer accepted to report a false positive, with all the requested information in the "sticky" detailing what to include?
08-20-2019 11:06 AM
08-20-2019 12:03 PM
Understood, and thank you for the clarification.
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