VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 11918 Views
  • 0 replies
  • 7 Likes

False Positive - ManualUpdate.exe

FileHash: da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627
Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/da7e3524a2b26f47bdc221c4c9197c6a6fdda636fd93b398689900126ad38627
Current VirusTotal Verdict: Generic.m

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emma by L0 Member
  • 235 Views
  • 0 replies
  • 0 Likes

False Positive - ClientWizard.exe

文件雜湊值:4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08
VirusTotal 報告連結:
https://www.virustotal.com/gui/file/4ea126aa92060ede90ffcb4d6ab5a7190b987a7cadfd5c914a4f78554802bb08
VirusTotal 目前判定結果:Generic.ml

emma by L0 Member
  • 227 Views
  • 0 replies
  • 0 Likes

False Positive - Generic.ml

FileHash: b1ef3582cd461327d9a93d210c7d503ece186ce6a86d3105355da45c5a208b62

Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Current VirusTotal Verdict: Generic

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FJet2025 by L0 Member
  • 277 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f 

Current VirustTotal Detection: G

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sergiors by L0 Member
  • 497 Views
  • 0 replies
  • 0 Likes

VirusTotal False Positive (Generic.ml)

File Hash: 7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Link to VirusTotal report for the file:
https://www.virustotal.com/gui/file/7c0feaf9231ced1629c167e08a9bc997f01452ceab72e38fb180c3fbfd9d3bd6

Current VirusTotal Verdict: Generi

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trksyln by L0 Member
  • 488 Views
  • 0 replies
  • 0 Likes

Submit false positive

File Hash: bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bfe4a414d5adec12d0679f05711d2f1af07572c6d8f0b0d7fcd09110930ef03f 

Current VirustTotal Detection: G

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sergiors by L0 Member
  • 447 Views
  • 0 replies
  • 0 Likes

False positive? A mod exe for rpgmaker game

https://www.virustotal.com/gui/file/5e988c3f05004ecbe79a17adc35b2d9ab6924e5b0953b464774ea4454a92ff7b 

 

downloaded from GitHub, it’s a mod file / cheat for an rpg maker game, used by a lot of people

 

Is this an actual virus, or a false positive? 

 

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False Positive Generic.ml

Dear Palo Alto

 

I would like to report a false positive detection where your security solution has flagged the file MyRustServer.exe as Generic.ml


  1. 1. File Information
  • File Name: MyRustServer.exe
  • Detection: Generic.ml
  • SHA-256: 00086c1f1a0b121f5343981bb
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flooby by L0 Member
  • 3160 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Detection - password_manager_pro

I am an independent developer and author of the application password_manager_pro. The software has been incorrectly flagged as malicious by your engine on VirusTotal report: https://www.virustotal.com/gui/file/5ad3dcc377acdb0b20ccc9c23724fa889c922afa

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support by L1 Bithead
  • 8801 Views
  • 5 replies
  • 0 Likes

Resolved! False positive generic.ml

Hello.

 

SHA256: E36A76DCDBCF600F0279A1EE91F93A9D4CB94BC7ADFC8732B42448C19F246ED2
VirusTotal report: https://www.virustotal.com/gui/file/e36a76dcdbcf600f0279a1ee91f93a9d4cb94bc7adfc8732b42448c19f246ed2
Verdict: generic.ml
Description: The file is an ins

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DecAns by L1 Bithead
  • 7059 Views
  • 3 replies
  • 0 Likes

False positive - Generic.ml

Hello.

We noticed that our test agent’s binaries are being detected as "Generic.ml”. 

We have thoroughly assessed our binaries and can confirm that they are legitimate and secure. These binaries are crucial for our operations and are used solely for o

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freemind by L0 Member
  • 3965 Views
  • 1 replies
  • 0 Likes

Resolved! False positive Generic.ml

Hello.

 

My tool is being flagged as Generic.ml

 

https://www.virustotal.com/gui/file/b1a91a9b38eaf7d8ca5634607f78756142b54b2ae752409005eb28b3b7c60e30

 

The tool is an application for repair damaged JPEG files. The tool is protected by VMProtect.

 

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DecAns by L1 Bithead
  • 7709 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive: HelpDesk Viewer

A false positive has been detected for HelpDeskViewer.exe. Please resolve this. 
 
File Hash: <57385599155a53e0c6c504eb5d3f09160005e7c2159ad1d144169d305272245c>
Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/57385599155a
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Resolved! False positive Generic.ml

Hello.

 

My tool is being flagged as Generic.ml

 

https://www.virustotal.com/gui/file/670b8d24c9ce30c24a74864140c5d91d9aa35713c4079594c909726d38057e49

 

The tool is an application for partial recovery of JPEG files encrypted by the STOP/DJVU ransomwa

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DecAns by L1 Bithead
  • 3958 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive (Generic.ml)

Hi , Our application is being flagged as Generic.ml by Palo Alto Networks , Here is the link:

 

Link to Virustotal report for the file: Link

File Hash (SHA-256) : e47e9f61cb712ea2c1fa437a033c7bfde41b4869bb3e90642b987adfa854eabd

Current VirustTotal Ve

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