VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
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  • 4 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0 ROG skinned

In addition to this, I think that ROG-version is also a false-positive: 

 

TechPowerUp GPU-Z v2.12.0 (ASUS ROG Themed).

SHA-256 eb84aa86d8fe9feae1ac7c70cc5f0d716eb80642b167b7e305f56ba912f8e2f7

 

current Palo Alto Networks verdict: generic.ml

https://www.vi

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i3vi3v by L2 Linker
  • 3256 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request WPD 1.2.940

false-positive: Palo Alto Networks verdict: generic.ml

 

SHA-256    06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893

 

https://www.virustotal.com/#/file/06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893/detection

 

Download l

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MajorB by L1 Bithead
  • 3021 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.13.0

TechPowerUp GPU-Z v2.13.0

SHA-256 738fde6a763f33e6d2933e6595a5617cd7145ae411dc01d0d86f40e1a287ef55 

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/738fde6a763f33e6d2933e6595a5617cd7145ae411dc01d0d86f40e1a287ef55/detect

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i3vi3v by L2 Linker
  • 3497 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Please remove our domain from any blacklists:

https://codigo.gocodigo.net

 

We were informed by a customer that our domain was being blocked by Palo Alto, classified as a phishing site. 

 

Yesterday, we were flagged by Google Safe Browsing, but we ran dee

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codigo by L0 Member
  • 2787 Views
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  • 0 Likes

Resolved! False Positive Removal Request WPD 1.2.938

false-positive: Palo Alto Networks verdict: generic.ml

 

SHA-256    6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a

 

https://www.virustotal.com/#/file/6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a/detection

 

Download l

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MajorB by L1 Bithead
  • 3364 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive on VirusTotal

Detection result on virustotal.com below:

 

Puppet3G.exe

    Palo Alto Networks (Known Signatures) generic.ml 20180929

 

https://s3-ap-northeast-1.amazonaws.com/puppet.dev/falsepositive/Puppet3G_Puppet3R.zip

Puppet3G.exe is detected, but Puppet3R.exe is no

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Resolved! False-positive submission

Hi, Please find false-positive detection. VirusTotal link: https://www.virustotal.com/#/file/f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5/detection SHA-256 f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5 The file ...

roipaz by L2 Linker
  • 4781 Views
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  • 0 Likes

False positive

Hello,

 

please whitelist our software.

There is a false positive for my software.Please re-check it and remove it from your virus list .
Thanks very much

https://www.virustotal.com/#/file/45f74d8b1d7b5567d62d7462e5234818252b3e5e7ba523ccc3318cf891d26895/d

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hkbx666 by L0 Member
  • 2568 Views
  • 2 replies
  • 0 Likes

Resolved! False-positive submission - TC4Shell

SHA-256: 3B0BE212266FD6F2FC6AF6E62763347E02F17894C965354F2E5CB0F4A0FEE7E5

Virustotal report: https://www.virustotal.com/#/file/3b0be212266fd6f2fc6af6e62763347e02f17894c965354f2e5cb0f4a0fee7e5/detection

Current VirustTotal Verdict: generic.ml

 

The file i

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Aniskin by L0 Member
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  • 0 Likes

generic.ml

Greetings,

 

File Hash: 86667ae978c7c77f3fcaa62612ed1ad16e57f92be3ed73936b2b70fcb59d716a
Current VT Verdict: generic.ml
Description: Air My PC software - False Positive

 

The latest report from VT:  https://www.virustotal.com/#/file/86667ae978c7c77f3fcaa62

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beniam by L2 Linker
  • 2883 Views
  • 2 replies
  • 0 Likes

False-positive submission

Hi, 

 

Please whitelist false-positive detection of file: Hola-Setup-x64-1.107.108.exe 

 

SHA-256 426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39

 

VirusTotal link: 
https://www.virustotal.com/#/file/426abc00ee11b6a3a2a6f27b04b794df3594070f

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roipaz by L2 Linker
  • 2622 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.11.0

I think this is a false-positive: 

 

TechPowerUp GPU-Z v2.11.0

SHA-256 7f47d7b4c458ab573ad1b96497a42c765f9bf5b57b92aa8de521a24b73131a60

 

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/7f47d7b4c458ab573ad1b96497a42c765f9bf

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i3vi3v by L2 Linker
  • 2957 Views
  • 2 replies
  • 0 Likes

Resolved! False-positive detection

Hi, 

 

We got false-positive detection and would appriciate your whitelisting. 

 

Virus total detection link:  https://www.virustotal.com/#/file/532a51b08bf361921e4de72fc0eab07790d4f7e66c2fcf86164cc40cef7a0ca5/detection

 

The file can be download from:

http

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roipaz by L2 Linker
  • 4247 Views
  • 5 replies
  • 0 Likes

False Positive Submission (generic.ml)

File Hash: f1ed28a762588fc9659d6f526c4ae82614b12ce95b918cea39ffa02ce404a9f2

Link to Virustotal report for the file: <https://www.virustotal.com/#/file/f1ed28a762588fc9659d6f526c4ae82614b12ce95b918cea39ffa02ce404a9f2/detection

Current VirustTotal Verdic

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DataLife by L0 Member
  • 2776 Views
  • 2 replies
  • 0 Likes

false positive detection

Dear antivirus developers!

Our company provides tools for compressing and encrypting executable files. We use 2 lines of products for that:
1) ASPack (an advanced Win32 executable file compressor, capable of reducing the file size of 32-bit Windows pro

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