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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13809 Views
  • 0 replies
  • 7 Likes

False positive Submission (generic.ml)

Hi, our application "Show My IP" is incorrectly flagged as "generic.ml" by your software. File Hash: <f582d9e8195fbc8ff164d2f4616d0063ff5ef4c7ec3daf0f716ee2c86e2edce1>Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/f582d9e8195fbc8ff164d2f4616d0063ff5ef4c7ec3daf0f716ee2c86e2edce1>Current VirustTotal Verdic...

tubeapps by • L0 Member
  • 3188 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission Virus Total - SocialMediaBot

Best Support, As we have discussed with a support employee on your official facebook page,I am sending you a request to whitelist our application. File Hash: SHA-256 | 8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99Link to Virus Total Report for the file: https://www.virustotal.com/#/file/8c5a80982900b865fa019b80ff4d4188e9c00626...

False Positive: Outbyte PCRepair

Hello, We have released a new version of Outbyte PCRepair last week and got a false positive from your anrivirus.Can you please help us remove it. File Hash: 4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0465e2bbf2319245Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0...

YelenaRez by • L3 Networker
  • 3898 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Report

see https://www.virustotal.com/gui/file/40c0fd719f8e07848b73c0189d48c5f9d87c14108632377c343acf7124b4536f/detection Original Name: BKPublish.exe Program was written by me, it just unpacks a ZIP file and documents the contained files in a HTML file. Sure not malicious. Please investigate the issue and let me know in case you need any more informat...

GUC_GmbH by • L1 Bithead
  • 4936 Views
  • 4 replies
  • 0 Likes

Resolved! generic.ml false positive

Hello.File Hash: <84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34>Link to Virustotal report for the file: <https://www.virustotal.com/en/file/84e6a57852eda5e352a8dd385f8d8f34a2e39a91da380f06e78e27e6e72d4b34/analysis/1557769604/>Current VirustTotal Verdict: <1 / 70 generic.ml>Description: <Utility to quickly ...

dedingin by • L0 Member
  • 3695 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request

Hello, our customers are reporting again (this is a never ending story with you guys) a false-positive with Palo Alto Networks. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositives/wud_sb100_62...

bobdaley by • L1 Bithead
  • 3267 Views
  • 1 replies
  • 0 Likes

generic.ml false positive

Could you please white-list our software File Hash: 614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38VT Link: https://www.virustotal.com/#/file/614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38/detection Current VT Verdict: generic.ml Verdict 2 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 4513 Views
  • 2 replies
  • 0 Likes

VirusTotal: False positive verdict change for multiple files(generic.ml)

File name:- smtp.exeFile Hash: 4d12a9eaf1a49a2ba1d18db25eec8170d10ae34af2d185a1884f8b7dec9bcdbfLink to Virustotal report for the file: https://www.virustotal.com/gui/file/4d12a9eaf1a49a2ba1d18db25eec8170d10ae34af2d185a1884f8b7dec9bcdbf/detectionCurrent VirustTotal Verdict: Generic.ml File name:- assemble_locationhistory_v1.7.exeFile Hash: d7b98...

Resolved! TechPowerUp GPU-Z v2.19.0 (normal skin)

TechPowerUp GPU-Z v2.19.0 (normal skin).SHA-256 cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc https://www.virustotal.com/gui/file/cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc/detectioncurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 5579 Views
  • 3 replies
  • 0 Likes

False positive URL filtering

Hello, We have a site that is getting flaged as a phishing site falsley by Palo Alto. SITE: https://xboxevent.com/Category: Phishing This site is owned by Microsoft Corporation and created and managed by eventcore on behalf of Microsoft for the purposses of registration for Xbox events

Resolved! Whitelisting request: Outbyte PC Repair

Hello,We have just released a new version of Outbyte PC Repair and, taking into consideration our history of PC Repair's false positives, would like to request to verify it, hopefully before the false positive will occur again.File Hash: 9ef90576dfdd48ca1c9cb1c5fc2c42597416d2052c55f4a15ce4f7d9b1cd12c8Link to Virustotal report for the file: https...

YelenaRez by • L3 Networker
  • 3580 Views
  • 1 replies
  • 0 Likes

FALSE POSITIVE

Hello.Please fix "False Positive" for file:PCAA.exe(ver. 3.1.0.2019.0)https://www.virustotal.com/gui/file/fdb42b9f7787f779b4ec9f9ba227a18b5c80ea97fa9242f8271a9cb5a9c71a55/detectionDownload: https://vrcp.ru/pc/win/PCAA.rarHomepage: https://vrcp.ru/pcaa.htmlSupport: https://forum.vrcp.ru/viewtopic.php?f=11&t=328The program complex intended for...

zx_demon by • L0 Member
  • 2604 Views
  • 1 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Hello, we get multiple alerts trigered by this file - but file looks like non-malicious VT link: https://www.virustotal.com/gui/file/8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20/detectionPalo Alto Networks detection: generic.ml SHA-256 8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20SHA1 4904d19b81bf29f4adcce0...

Resolved! TechPowerUp GPU-Z v2.20.0 (ROG skin)

TechPowerUp GPU-Z v2.20.0 (ROG skin).SHA-256 bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5 https://www.virustotal.com/gui/file/bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5/detectioncurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 5254 Views
  • 2 replies
  • 0 Likes

Resolved! Request to whitelist: Outbyte PCRepair

Hello, Can I please request to check and whitelist two new versions of Outbyte PCRepair: Version 1.0.1.15File Hash: b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2feLink to Virustotal report for the file: https://www.virustotal.com/gui/file/b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe/detection Current VirustTo...

YelenaRez by • L3 Networker
  • 8061 Views
  • 8 replies
  • 0 Likes
  • 787 Posts
  • 67 Subscriptions
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