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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13947 Views
  • 0 replies
  • 7 Likes

False positive (generic.ml)

file name : SystemCareSHA-256 : 77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8bhttps://www.virustotal.com/gui/file/77f68018bc197a9d18e75cdf2cf963ef5fe9a73deed93c34d3f7c7b308a06e8b/detection

False positive - Legitmate installer/game launcher "Generic.Ml"

https://www.virustotal.com/gui/file/cb9643dd7796807339ad294842b905b5a7698b67b60ee1ef9d9eda769f2accee/detection "Generic.Ml"Distribution URL is http://cloud.quicksnooker.com/qsLaunch3.exe HiI am the author of this program - which is the legitimate launcher/installer for Quick Snooker - an on-line Snooker game, running for nearly 20 years and with...

Resolved! False Positive submission: Outbyte Driver Updater

Hello,We have just released a new product Outbyte Driver Updater and discovered a false positive, given by your antivirus.Can you please help us remove it, the program is clean and already certified by AppEsteem: https://customer.appesteem.com/certified?vendor=OUTBYTweakBit Driver Updater download link: http://dynamicdownloads.outbyte.com/en/dri...

YelenaRez by • L3 Networker
  • 7453 Views
  • 3 replies
  • 0 Likes

Virus Total False Positive

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c159fa05d67473757ec07f863caee5773443ae9148747fb904501761bde2164/detectionCurrent VirustTotal Verdict: Generic.mlProgram was written by me. Sure not malicious. Please investigate the issue and let me know in case you need any more information. Best regards,George Noel

gogineol by • L1 Bithead
  • 5258 Views
  • 5 replies
  • 0 Likes

Resolved! False positive submission (generic.ml)

Hello, our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositives/wud_sb100_6275_dev.zip Password for the ZIP file is “false” (witho...

bobdaley by • L1 Bithead
  • 3904 Views
  • 2 replies
  • 0 Likes

False Positive: Generic.ml

Name: install.exeDetection name: Generic.mlVirusTotal link: https://www.virustotal.com/gui/file/aff83e43f99224d1b08b0c4f5291db5d8b2a6c6add578effb2f0bf46857c5cae/detection

VirusTotal Verdict Change Request for False Positive

File Hash: 30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0Link to Virustotal report for the file: https://www.virustotal.com/gui/file/30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0/detectionCurrent VirustTotal Verdict: Generic.mlOriginal Name: Steamclient.dllProgram was written by me. Sure not malicious. Please...

TheANSI by • L1 Bithead
  • 3783 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

File Hash: e9c7fb1b541aeaedc2fac2e2058fb90268a2bd8b1d56de954d8614c1fd9bfb91Link to Virustotal report for the file: LinkCurrent VirustTotal Verdict: False positive (Generic.ml)Description: Link to Store Page

Resolved! False Positive: new version of Outbyte PCRepair

Hello,Please help us remove a false positive, given to the new version of Outbyte PCRepair by your antivirus.The program is clean and is certified by AppEsteem.Outbyte PCRepair download link (version 1.0.1.23): http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exeDetection name: Generic.mlFile Hash: 1203854b79aefc214706feb8c4...

YelenaRez by • L3 Networker
  • 6763 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,Can you please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and certified by AppEsteem.File Hash: 51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771ed90a5d70efb85Link to Virustotal report for the file: https://www.virustotal.com/gui/file/51b28b488f20f1859fddf045610b20e8e67012c5c420c1b771...

YelenaRez by • L3 Networker
  • 10910 Views
  • 8 replies
  • 0 Likes

generic.ml

generic.mlPlease whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 28b716c9ae6f0072fc46afb4ed2ac556f5b4d0a135ec270d4f3359a26b5da3a7 VirusTotal link: https://www.virustotal.com/gui/file/28b716c9ae6f0072fc46afb4ed2ac556f5b4d0a135ec270d4f3359a26b5da3a7/detection Thank you.

beniam by • L2 Linker
  • 3860 Views
  • 2 replies
  • 0 Likes

False positive Submission (generic.ml)

Hi, our application "Show My IP" is incorrectly flagged as "generic.ml" by your software. File Hash: <f582d9e8195fbc8ff164d2f4616d0063ff5ef4c7ec3daf0f716ee2c86e2edce1>Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/f582d9e8195fbc8ff164d2f4616d0063ff5ef4c7ec3daf0f716ee2c86e2edce1>Current VirustTotal Verdic...

tubeapps by • L0 Member
  • 3249 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission Virus Total - SocialMediaBot

Best Support, As we have discussed with a support employee on your official facebook page,I am sending you a request to whitelist our application. File Hash: SHA-256 | 8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99Link to Virus Total Report for the file: https://www.virustotal.com/#/file/8c5a80982900b865fa019b80ff4d4188e9c00626...

False Positive: Outbyte PCRepair

Hello, We have released a new version of Outbyte PCRepair last week and got a false positive from your anrivirus.Can you please help us remove it. File Hash: 4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0465e2bbf2319245Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0...

YelenaRez by • L3 Networker
  • 3948 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Report

see https://www.virustotal.com/gui/file/40c0fd719f8e07848b73c0189d48c5f9d87c14108632377c343acf7124b4536f/detection Original Name: BKPublish.exe Program was written by me, it just unpacks a ZIP file and documents the contained files in a HTML file. Sure not malicious. Please investigate the issue and let me know in case you need any more informat...

GUC_GmbH by • L1 Bithead
  • 5037 Views
  • 4 replies
  • 0 Likes
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