This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13875 Views
  • 0 replies
  • 7 Likes

False positive URL filtering

Hello, We have a site that is getting flaged as a phishing site falsley by Palo Alto. SITE: https://xboxevent.com/Category: Phishing This site is owned by Microsoft Corporation and created and managed by eventcore on behalf of Microsoft for the purposses of registration for Xbox events

Resolved! Whitelisting request: Outbyte PC Repair

Hello,We have just released a new version of Outbyte PC Repair and, taking into consideration our history of PC Repair's false positives, would like to request to verify it, hopefully before the false positive will occur again.File Hash: 9ef90576dfdd48ca1c9cb1c5fc2c42597416d2052c55f4a15ce4f7d9b1cd12c8Link to Virustotal report for the file: https...

YelenaRez by • L3 Networker
  • 3611 Views
  • 1 replies
  • 0 Likes

FALSE POSITIVE

Hello.Please fix "False Positive" for file:PCAA.exe(ver. 3.1.0.2019.0)https://www.virustotal.com/gui/file/fdb42b9f7787f779b4ec9f9ba227a18b5c80ea97fa9242f8271a9cb5a9c71a55/detectionDownload: https://vrcp.ru/pc/win/PCAA.rarHomepage: https://vrcp.ru/pcaa.htmlSupport: https://forum.vrcp.ru/viewtopic.php?f=11&t=328The program complex intended for...

zx_demon by • L0 Member
  • 2628 Views
  • 1 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Hello, we get multiple alerts trigered by this file - but file looks like non-malicious VT link: https://www.virustotal.com/gui/file/8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20/detectionPalo Alto Networks detection: generic.ml SHA-256 8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20SHA1 4904d19b81bf29f4adcce0...

Resolved! TechPowerUp GPU-Z v2.20.0 (ROG skin)

TechPowerUp GPU-Z v2.20.0 (ROG skin).SHA-256 bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5 https://www.virustotal.com/gui/file/bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5/detectioncurrent Palo Alto Networks verdict: generic.ml Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 5299 Views
  • 2 replies
  • 0 Likes

Resolved! Request to whitelist: Outbyte PCRepair

Hello, Can I please request to check and whitelist two new versions of Outbyte PCRepair: Version 1.0.1.15File Hash: b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2feLink to Virustotal report for the file: https://www.virustotal.com/gui/file/b7b771a8e9022a5813b7c13c89ca42107179aeac6b909050a6e525bce4b0f2fe/detection Current VirustTo...

YelenaRez by • L3 Networker
  • 8185 Views
  • 8 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:https://www.virustotal.com/gui/file/5164cfa17a8bbd4f52e4aa2aec0fb21f57b5fddb43eac7a5b96ef25370d22ea5/detection we are sending you th...

false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d... Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe One engine detected this file SHA-256File name 692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8CryptoTab Update Setup Pleas...

Resolved! False Positive Submission (generic.ml)

File Hash:SHA-25640eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798 Link to Virustotal report for the file:https://www.virustotal.com/#/file/40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798/detection Current VirustTotal Verdict:generic.mlPalo Alto Networks is the only engine out of 70 that gives the false positive. ...

generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3aVT Link: https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection Current VT Verdict: generic.ml Verdict 2 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 2831 Views
  • 1 replies
  • 0 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179bLink to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detectionCurrent VirusTotal Verdict: generic.mlDescription:Filename: Universal BIOS Backup ToolKit 2.0.exeFile Functionality: Read an...

False positive report

File Hash: 77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259fLink to Virustotal report for the file: https://www.virustotal.com/#/file/77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f/detectionhttps://virustotal.com/en/file/b44bbdfec96398f4f635fce7692b5732421d073ab3ce094912b708ce3e925ceb/**bleep**...Current VirustTo...

Alkazuz by • L0 Member
  • 3682 Views
  • 3 replies
  • 0 Likes

FALSE POSITIVES

Hello.Please fix "False Positive" for files: 1. Refresh.exehttps://www.virustotal.com/ru/file/59cd451a773f7c8fd0ce88ba29c4e8a4f9322087e7cfe64264d436e386d1336e/analysis/Download: http://vrcp.ru/pc/win/PCAA.rarHomepage: http://vrcp.ru/pcaa.htmlSupport: http://forum.vrcp.ru/viewtopic.php?f=11&t=328The utility is intended for automatic periodic ...

zx_demon by • L0 Member
  • 3411 Views
  • 2 replies
  • 0 Likes

False Positive Review WGeneric.zrpzh(260820759)

AkamaiTech used with Adobe updates is being flagged and reset. IP comes up clean on VirusTotal. Please review -> 23.194.181.4 Virus/Win32.WGeneric.zrpzh(260820759) https://www.virustotal.com/en/url/0ca6541f9b6a94094cb75391dbfba41eef3a0f1368aa490a9a805215ebdef4e1/analysis/1553548143/

Evercore by • L0 Member
  • 3219 Views
  • 2 replies
  • 0 Likes

False positive request: Virus/Win32.WGeneric.zlbje

File Hash: 435a46b111cbc1bea5c0cd5db83fb338 Link to Virustotal report for the file: https://www.virustotal.com/#/file/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729/detailshttps://www.hybrid-analysis.com/sample/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729 Current VirustTotal Verdict: Unable to scan via vtota...

NaFrench by • L0 Member
  • 3959 Views
  • 2 replies
  • 0 Likes
  • 793 Posts
  • 67 Subscriptions
Top Solution Authors
View All
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks