VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 7151 Views
  • 0 replies
  • 4 Likes

Resolved! False Positive Removal Request WPD 1.2.859

false-positive: Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095e/detection

SHA-256    cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095e

Download link

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MajorB by L1 Bithead
  • 2969 Views
  • 2 replies
  • 0 Likes

False Positive

Software: Windows Privacy Dashboard

 

SHA256: 19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144

 

Virustotal: https://www.virustotal.com/en/file/19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144/analysis/

 

Detection: generic.

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Resolved! False Positive Removal Request - GPU-Z v2.10.0

I think this is a false-positive: 

 

TechPowerUp GPU-Z v2.10.0

SHA-256 1642b993200de0a2ea36a35c5199182eb1653118832ab819edec7d481e92da3d

current Palo Alto Networks verdict: generic.ml

https://www.virustotal.com/#/file/1642b993200de0a2ea36a35c5199182eb16531

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i3vi3v by L2 Linker
  • 2879 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Detection: generic.ml

Software: Cyber Privacy Suite

SHA256: ecc99d81feebde22b09c3f5af9c2b59510fcff2980b6efae6437ad93e1958bff

MD5: cf902e68ae65f8c88fd51c175e7e6720

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

Screenshots

Palo Alto.JPG
JJShield by L2 Linker
  • 2644 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Name: Cyber Privacy Suite

Detection: generic.ml

SHA256: 495237b17c1b75029efb4a361f9cb637abaf54c0f7f8bb1f7f13a5eb5eb691d0

MD5: 255c7d21e22ba155cf1f2779069e303b

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

 

JJShield by L2 Linker
  • 2965 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive

Name: PC Privacy Shield

Detection: generic.ml

SHA256: ebba82c69d84e8fb2c496492a43eab4d4bca87fdb370fae2e1e0b8f622c8aa4c

MD5: a2eb4e3652e1ef11493b7e9c028eb75f

Website with download link: https://shieldapps.com/products/pc-privacy-shield/

JJShield by L2 Linker
  • 2280 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Name: Identity Theft Preventer

Detection: generic.ml

SHA256: 7fec5ebc32337a8aea74b9439393f53099656b6410ba6f356c07e2eea94f29e5

MD5:7ec029734547260eee79680d29762fd6

Website with download link: https://shieldapps.com/products/identity-theft-preventer/

 

JJShield by L2 Linker
  • 2263 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Name:  PC Cleaning Utility

Detection: generic.ml

SHA256: 236151423cc8863eba63899ddc37d13cb23fd3c539ad34898c6fc32651fce2fc

MD5: ed175782a311c3da1d4c441b82481b35

Website with download link: https://shieldapps.com/products/pc-cleaning-utility/

JJShield by L2 Linker
  • 2347 Views
  • 2 replies
  • 0 Likes

WildFire False Positive Submission

Hello there, 

I represent Kromtech company(https://kromtech.com) which produces MacKeeper app (https://mackeeper.com). 

We have report from our partners that your WildFire service marks our products as Malware.

We would like to report false positive but

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Screen Shot 2018-05-18 at 10.41.48 AM.png
ze0adik by L1 Bithead
  • 5068 Views
  • 8 replies
  • 0 Likes

FP Report on BA003.exe (md5 5fcec23f3a287e118af4a73966dc796d)

Hi PaloAlto, One of our files, BA003.exe (md5 5fcec23f3a287e118af4a73966dc796d) is being flagged as generic.ml. Can I ask you to review and reassess the detected file in the context of the installer that uses the file, rather than as a stand-alone fi...

LS_Andy by L0 Member
  • 2731 Views
  • 4 replies
  • 0 Likes

Resolved! FALSE positive (generic.ml)

File Hash: 127259300f4786c1f615be658d236aa875a9dc20fc0be4b5f9cdc637ba058622

Link to Virustotal report for the file: https://www.virustotal.com/#/file/127259300f4786c1f615be658d236aa875a9dc20fc0be4b5f9cdc637ba058622/

Current VirustTotal Verdict: generic

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HS-Brelo by L0 Member
  • 2339 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hello,

Reporting False Positive

Software name: Identity Theft Preventer 

SHA256: 4593ca4e913867ffd80d4a24355f9a75afda1bdd94fb9a5e55e837aedd062318

MD5: 31dccb4323b88f66c8a7e2b5e4e211fe

Website with download link: https://shieldapps.com/products/identity-th

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JJShield by L2 Linker
  • 2365 Views
  • 2 replies
  • 0 Likes

False Positive Win32.WGeneric.rzjvz

File Hash: 93d841a3063355fae2be389bc658c9303fccb449fcb7f8fa121508254d6d321f

 

Link to Virustotal report for the file: https://www.virustotal.com/#/file/93d841a3063355fae2be389bc658c9303fccb449fcb7f8fa121508254d6d321f/detection

 

Current VirustTotal Verdi

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SDBIT by L0 Member
  • 3497 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

 

Hi, Kindly check MyCleanID from RealDefense LLC
 
VirusTotal link:
 

https://www.virustotal.com/#/file/a2215b22423aaac6cb1e0c43cf4f62e097ef9c7be33acef620736385eefb4056/detection


Current VT Verdict: generic.ml
 
 
Thank you.

kns123 by L2 Linker
  • 3578 Views
  • 4 replies
  • 0 Likes