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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

Resolved! False positive - Generic.ml

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:https://www.virustotal.com/gui/file/5164cfa17a8bbd4f52e4aa2aec0fb21f57b5fddb43eac7a5b96ef25370d22ea5/detection we are sending you th...

false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d... Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe One engine detected this file SHA-256File name 692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8CryptoTab Update Setup Pleas...

Resolved! False Positive Submission (generic.ml)

File Hash:SHA-25640eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798 Link to Virustotal report for the file:https://www.virustotal.com/#/file/40eb7e92f566da8b2d8520062b0e028ea3fccec093807b0719860c463d415798/detection Current VirustTotal Verdict:generic.mlPalo Alto Networks is the only engine out of 70 that gives the false positive. ...

generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3aVT Link: https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection Current VT Verdict: generic.ml Verdict 2 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 2803 Views
  • 1 replies
  • 0 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179bLink to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detectionCurrent VirusTotal Verdict: generic.mlDescription:Filename: Universal BIOS Backup ToolKit 2.0.exeFile Functionality: Read an...

False positive report

File Hash: 77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259fLink to Virustotal report for the file: https://www.virustotal.com/#/file/77f6699f29fada671828d75749c36ee5c98918a1dacab989be6613663702259f/detectionhttps://virustotal.com/en/file/b44bbdfec96398f4f635fce7692b5732421d073ab3ce094912b708ce3e925ceb/**bleep**...Current VirustTo...

Alkazuz by • L0 Member
  • 3637 Views
  • 3 replies
  • 0 Likes

FALSE POSITIVES

Hello.Please fix "False Positive" for files: 1. Refresh.exehttps://www.virustotal.com/ru/file/59cd451a773f7c8fd0ce88ba29c4e8a4f9322087e7cfe64264d436e386d1336e/analysis/Download: http://vrcp.ru/pc/win/PCAA.rarHomepage: http://vrcp.ru/pcaa.htmlSupport: http://forum.vrcp.ru/viewtopic.php?f=11&t=328The utility is intended for automatic periodic ...

zx_demon by • L0 Member
  • 3382 Views
  • 2 replies
  • 0 Likes

False Positive Review WGeneric.zrpzh(260820759)

AkamaiTech used with Adobe updates is being flagged and reset. IP comes up clean on VirusTotal. Please review -> 23.194.181.4 Virus/Win32.WGeneric.zrpzh(260820759) https://www.virustotal.com/en/url/0ca6541f9b6a94094cb75391dbfba41eef3a0f1368aa490a9a805215ebdef4e1/analysis/1553548143/

Evercore by • L0 Member
  • 3186 Views
  • 2 replies
  • 0 Likes

False positive request: Virus/Win32.WGeneric.zlbje

File Hash: 435a46b111cbc1bea5c0cd5db83fb338 Link to Virustotal report for the file: https://www.virustotal.com/#/file/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729/detailshttps://www.hybrid-analysis.com/sample/1ef7e202ecce2bdc46be2cc5aa2f409f4f31ef7245e6c3234babc4677aa94729 Current VirustTotal Verdict: Unable to scan via vtota...

NaFrench by • L0 Member
  • 3928 Views
  • 2 replies
  • 0 Likes

Whitelisting request: Outbyte PCRepair

Hello,We have just released a new version of Outbyte PCRepair and, taking into consideration the previous history of false positives, would like to request to whitelist it. Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exeFile Hash: 92dfe95eb158e84197502076c0795328abaeebf60b00b64b22921d20b1...

YelenaRez by • L3 Networker
  • 3040 Views
  • 2 replies
  • 0 Likes

False positive submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:File Hash:MD5: D7DD4E3C8E1149CA513AE2C0B958592ESHA1: D02A2402B7FD2FE1994B005035FBD0452264B84ASHA256: CCF9F4E0D2C9BB650EAE304B951B5BCCCEBE63896CECC4F8E5217ED9DA82B928Link to Virustotal report for the file:https://www.virustotal.com/#/file/ccf9f4e0d2c...

kns123 by • L2 Linker
  • 3849 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.Can you please help us remove it, the program is absolutely clean. File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab0e6c54cc784Link to Virustotal report for the file: https://www.virustotal.com/gui/file/6f1b92e2e2...

YelenaRez by • L3 Networker
  • 5505 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75VT Link: https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d... Current VT Verdict: generic.ml Verdict 2 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 3588 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23EDB3C7E4DB27D53Link to Virustotal report for the file:https://www.virustotal.com/#/file/22fdb7248c...

kns123 by • L2 Linker
  • 5133 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the zip file with one Win32 library:https://www.setupbuilder.com/falsepositives/0000.zipThank you for your help.Best RegardsRobert DaleySetupBuilder Support

bobdaley by • L1 Bithead
  • 3515 Views
  • 2 replies
  • 0 Likes
  • 787 Posts
  • 67 Subscriptions
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