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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13875 Views
  • 0 replies
  • 7 Likes

Whitelisting request: Outbyte PCRepair

Hello,We have just released a new version of Outbyte PCRepair and, taking into consideration the previous history of false positives, would like to request to whitelist it. Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exeFile Hash: 92dfe95eb158e84197502076c0795328abaeebf60b00b64b22921d20b1...

YelenaRez by • L3 Networker
  • 3074 Views
  • 2 replies
  • 0 Likes

False positive submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:File Hash:MD5: D7DD4E3C8E1149CA513AE2C0B958592ESHA1: D02A2402B7FD2FE1994B005035FBD0452264B84ASHA256: CCF9F4E0D2C9BB650EAE304B951B5BCCCEBE63896CECC4F8E5217ED9DA82B928Link to Virustotal report for the file:https://www.virustotal.com/#/file/ccf9f4e0d2c...

kns123 by • L2 Linker
  • 3895 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,We have just repleased a new version of Outbyte PCRepair and discovered a false positive by your antivirus again.Can you please help us remove it, the program is absolutely clean. File Hash: 6f1b92e2e2a3179441ea9f763ccde1b77311c64f0bf0d8d452aab0e6c54cc784Link to Virustotal report for the file: https://www.virustotal.com/gui/file/6f1b92e2e2...

YelenaRez by • L3 Networker
  • 5572 Views
  • 3 replies
  • 0 Likes

generic.ml

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75VT Link: https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/d... Current VT Verdict: generic.ml Verdict 2 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 3614 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file: File Hash:MD5: 1B38F19A43BD86E2DA6E3A2B83F6ACD6SHA1: 9F28000B51DC7E28F83ECBE93FB327E6696E4453SHA256: 22FDB7248C8F64C9257CE1E5177BFD4926C2CE6CC1324BE23EDB3C7E4DB27D53Link to Virustotal report for the file:https://www.virustotal.com/#/file/22fdb7248c...

kns123 by • L2 Linker
  • 5172 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the zip file with one Win32 library:https://www.setupbuilder.com/falsepositives/0000.zipThank you for your help.Best RegardsRobert DaleySetupBuilder Support

bobdaley by • L1 Bithead
  • 3553 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello, our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable (our web update):https://www.setupbuilder.com/falsepositives/wud_sb100_6187_dev.zip Password for the ZIP file ...

bobdaley by • L1 Bithead
  • 3210 Views
  • 2 replies
  • 0 Likes

False positive removal request - generic.ml - Ultravnc

Hello Software I use for help desk support is being flagged as generic.mlThe likely cause - The software was just updated to contain the latest version of the popular ultravnc 1.2.2.4 found here and released yesterday 03/14/2019. http://www.uvnc.com/downloads/ultravnc.html EZhelp simply runs UVNC in a more secure manner through the use of a...

generic.ml false positive

Could you please white-list our software File Hash: ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75VT Link: https://www.virustotal.com/#/file/ba90af5b46dc774666caac1d07af500568bba74bb3648911de5c2c65bb5fda75/detection Current VT Verdict: generic.ml Verdict 3 / 65Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 3465 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello, unfortunately, you are doing it again. Our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable (our web update):https://www.setupbuilder.com/falsepositives/wud_sb100...

bobdaley by • L1 Bithead
  • 3149 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello, our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password protected zip file with one Win32 executable (our web update):https://www.setupbuilder.com/falsepositives/wud_sb100_6191_dev.zip Password for the ZIP file ...

bobdaley by • L1 Bithead
  • 3307 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0

I think this is a false-positive: TechPowerUp GPU-Z v2.12.0SHA-256 65e63ba7c957f94979d79c98e4e01d84177bba84af8e8a189ea779a6b07e7233 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/65e63ba7c957f94979d79c98e4e01d84177bba84af8e8a189ea779a6b07e7233/detection Download link: https://www.techpowerup.com/download/techpow...

i3vi3v by • L2 Linker
  • 6784 Views
  • 5 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.18.0 (ROG skin)

TechPowerUp GPU-Z v2.18.0 (ROG skin).SHA-256 f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79266df current Palo Alto Networks verdict: generic.ml https://www.virustotal.com/#/file/f27745f6ec95df5baffa587c4ce15762faddaf12f377f4e257bfd61df79266df/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4508 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:Virustotal link:https://www.virustotal.com/#/file/5e564f9014d72ae5d81bc9e4a5f03a3ca9b0817a6cec25da41f7a01a326c5b0f/detectionCurrently detected as: generic.mlFilename: REI_Engine32.dllCompany Name: ReimageMD5: bd36bb8971176b63a685d9c019a19355SHA1: 56...

kns123 by • L2 Linker
  • 6294 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior. Software Name: Outbyte PCRepairOutbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub...

YelenaRez by • L3 Networker
  • 4646 Views
  • 4 replies
  • 0 Likes
  • 793 Posts
  • 67 Subscriptions
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