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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following app: Virustotal link: https://www.virustotal.com/#/file/720c7e838b2cdad76650fa455447f09d43ce7466daaf2b0e2977c011b352860c/detectionCurrently detected as: generic.ml App Name: Driver RestoreApp Version: 2.1.0.4Company Name: Abe Apps Pte. Ltd. MD5: 95a91561...

kns123 by • L2 Linker
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  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello,We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.Can you please help us remove it.Software Name: Outbyte PCRepair, version: 1.0.1.4Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlS...

YelenaRez by • L3 Networker
  • 3830 Views
  • 2 replies
  • 0 Likes

False positive: generic.ml

Virus total reporthttps://www.virustotal.com/#/file/5b96d67460d44ba4c136e039cde9dc6caa87356795a13f257170f31dd474e5c6/detection False positive detection to LiteManager - ROMwln.dllHello support!The Palo Alto Networksantivirus is detect ROMwln.dll as generic.mlhttp://litemanager.ru/bug_test2/ROMwln.zipROMwln.dll - it is component of LiteManager, ...

Resolved! False Positive need to fix urgently [generic.ml]

Hello, The file of our company's software is falsely detected by paloaltonetworks from your latest scanner. The related file is legit, digitally signed with certificate, its 100% clean, no adware or bundled offer, and we dont serve any kind of advertisements.The false detection has affected our end users, Please fix it asap.We will solve this by...

Resolved! False/Positive submission

Hello, We do believe that your service false/positive flags NordVPN application. Name: NordVPN.exeDetection name: generic.mlSHA-256: 11d1cce9cc3323017e823e9085c8f4adcdc95f0c71c46bb6af5cea6bca976259VirusTotal report link: https://www.virustotal.com/#/file/11d1cce9cc3323017e823e9085c8f4adcdc95f0c71c46bb6af5cea6bca976259/details

generic.ml

Could you please white-list our software File Hash: f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904VT Link: https://www.virustotal.com/#/file/f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904/detectionCurrent VT Verdict: generic.ml Verdict 2 / 65 Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
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  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml) File name: GPU-Z.2.16.0.exeSHA 256: 35c21d025d0354b9551cc3d2719190441abbd1689472456585f71876bae675aeCurrent VT verdict: generic.mlURL: https://www.virustotal.com/#/file/35c21d025d0354b9551cc3d2719190441abbd1689472456585f71876bae675ae/detection I found out tha...

Resolved! False positive: Win32.WGeneric.xlukg

I am trying to download a BLheli32 suite and both AV and wildfire are suggesting that install-filter.exe within the archive contains Win32.WGeneric.xlukgVirustotal returns no threat, and other users are suggesting this is a false positivepayload is : BLHeliSuite32_32608.zipat:https://drive.google.com/drive/folders/1Y1bUMnRRolmMD_lezL0FYd3aMBrNzC...

Resolved! False Positive submission: Outbyte PCRepair

Hello, Please help us remove a false positive given to Outbyte PCRepair by Palo Alto. Software Name: Outbyte PCRepairDownload link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlSHA256: d7e49e13a8a670ef89c39b0551cc90ae452965be75c677890f9845022737fe94Virus Total scan: https://www.viru...

YelenaRez by • L3 Networker
  • 4201 Views
  • 1 replies
  • 0 Likes

False-positive submission

Hi there,PaloAlto false-positive detected the file CrySystem.dllPlease clean paloAlto false-positive detection.VirusTotal link:https://www.virustotal.com/#/file/9758a9616aa46ebf4e95f3e2e53d6e6dc56c876ff15db7d419905b548be95646/detection The file can be downloaded from:https://drive.google.com/file/d/1shUMApS0sk4D3njt7ZEgaip_wKu5RHz9/view?usp=shar...

False Positive Removal Request: generic.ml

Hello! This software on VirusTotal see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior application. Please fix the issue.The file is available here. File Hash: SHA-256 58245fa030041a8c3b796260a7c9951e8f92e650ec584544f9b023bff5062092Link to Virustotal report for the file:...

False Positive Report generic.ml

File Hash: 625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5eeLink to Virustotal report for the file: https://www.virustotal.com/#/file/625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5ee/detectionCurrent VirustTotal Verdict: generic.mlDescription: It's our game updater, create by myself in pure C and compiled from sour...

False Positive Report generic.ml

File Hash: 250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403Link to Virustotal report for the file: https://www.virustotal.com/#/file/250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403/detectionCurrent VirustTotal Verdict: generic.ml Description: It's our game installer, create by myself using NSIS installer. It's on...

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