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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13875 Views
  • 0 replies
  • 7 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml) File name: apisetstubSHA 256: 960244839b0b9f45fa610ea16bde72165b67291bf2348cf22e02a11eefba787cCurrent VT verdict: generic.ml URL: https://www.virustotal.com/#/file/960244839b0b9f45fa610ea16bde72165b67291bf2348cf22e02a11eefba787c/detectionI found out that:Dete...

False-positive submission

File Hash: 1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70bLink to Virustotal report for the file: https://www.virustotal.com/#/file/1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b/detectionCurrent VirustTotal Verdict: generic.mlDescription: GTA SA CRMP mod game helper library

batman2 by • L0 Member
  • 3141 Views
  • 2 replies
  • 0 Likes

Resolved! Palo Alto Networks generic.ml: JRS_SLE.EXE

I'm reporting a false positive for the file: JRS_SLE.EXE. On Virustotal.com Palo Alto Networks flags the file as "generic:ml" when, in fact, the program is harmless. It's actually part of our anti-piracy protection. I wrote and compiled the program. Furthermore, the file is signed by Jurik Research Software, Inc. with a digital certificate. If P...

jrs-soft by • L1 Bithead
  • 10547 Views
  • 4 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.17.0 (normal skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).SHA-256 38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f3782d145968b current Palo Alto Networks verdict: generic.ml https://www.virustotal.com/#/file/38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f3782d145968b/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4302 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,We had to update Outbyte PCRepair to fix minor bugs and the new version is being detected by your antivirus. Can you please help us remove the false positive - the program is clean and complies with all the requirements. Software Name: Outbyte PCRepairOutbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-...

YelenaRez by • L3 Networker
  • 3390 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following app: Virustotal link: https://www.virustotal.com/#/file/2aa1d88c57d96bef2e549cd7a19add3927b387667ae537ca8180a876ae9fabc8/detectionCurrently detected as: generic.ml App Name: DriverWhizApp Version: 2.1.0.4Company Name: Abe Apps Pte. Ltd. MD5: 70d06a188cd7...

kns123 by • L2 Linker
  • 3163 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following app: Virustotal link: https://www.virustotal.com/#/file/720c7e838b2cdad76650fa455447f09d43ce7466daaf2b0e2977c011b352860c/detectionCurrently detected as: generic.ml App Name: Driver RestoreApp Version: 2.1.0.4Company Name: Abe Apps Pte. Ltd. MD5: 95a91561...

kns123 by • L2 Linker
  • 2938 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello,We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.Can you please help us remove it.Software Name: Outbyte PCRepair, version: 1.0.1.4Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlS...

YelenaRez by • L3 Networker
  • 3872 Views
  • 2 replies
  • 0 Likes

False positive: generic.ml

Virus total reporthttps://www.virustotal.com/#/file/5b96d67460d44ba4c136e039cde9dc6caa87356795a13f257170f31dd474e5c6/detection False positive detection to LiteManager - ROMwln.dllHello support!The Palo Alto Networksantivirus is detect ROMwln.dll as generic.mlhttp://litemanager.ru/bug_test2/ROMwln.zipROMwln.dll - it is component of LiteManager, ...

Resolved! False Positive need to fix urgently [generic.ml]

Hello, The file of our company's software is falsely detected by paloaltonetworks from your latest scanner. The related file is legit, digitally signed with certificate, its 100% clean, no adware or bundled offer, and we dont serve any kind of advertisements.The false detection has affected our end users, Please fix it asap.We will solve this by...

Resolved! False/Positive submission

Hello, We do believe that your service false/positive flags NordVPN application. Name: NordVPN.exeDetection name: generic.mlSHA-256: 11d1cce9cc3323017e823e9085c8f4adcdc95f0c71c46bb6af5cea6bca976259VirusTotal report link: https://www.virustotal.com/#/file/11d1cce9cc3323017e823e9085c8f4adcdc95f0c71c46bb6af5cea6bca976259/details

generic.ml

Could you please white-list our software File Hash: f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904VT Link: https://www.virustotal.com/#/file/f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904/detectionCurrent VT Verdict: generic.ml Verdict 2 / 65 Description: Mirror windows to AppleTV or ChromeCast

beniam by • L2 Linker
  • 3421 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml) File name: GPU-Z.2.16.0.exeSHA 256: 35c21d025d0354b9551cc3d2719190441abbd1689472456585f71876bae675aeCurrent VT verdict: generic.mlURL: https://www.virustotal.com/#/file/35c21d025d0354b9551cc3d2719190441abbd1689472456585f71876bae675ae/detection I found out tha...

Resolved! False positive: Win32.WGeneric.xlukg

I am trying to download a BLheli32 suite and both AV and wildfire are suggesting that install-filter.exe within the archive contains Win32.WGeneric.xlukgVirustotal returns no threat, and other users are suggesting this is a false positivepayload is : BLHeliSuite32_32608.zipat:https://drive.google.com/drive/folders/1Y1bUMnRRolmMD_lezL0FYd3aMBrNzC...

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