- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
08-06-2018 07:19 AM
Hello,
please whitelist our software.
Name: ExplorerService.exe
Detection name: generic.ml
SHA-256: a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c4cc4a979738c6
https://www.virustotal.com/#/file/a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c4cc4a979738c6/d...
Thank you.
08-06-2018 01:23 PM
I have submitted your hash for verdict change. I will contact you when it has been analyzed.
We do not whitelist files, we only analyze them and if they are not seen to be malicious we will change the verdict of the file.
08-07-2018 11:27 AM
This sample is no longer filed as malicious.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!