VirusTotal

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

False Positive Submission - plugin.jar

Hello,

We find a false positive in file like below:

File Hash: SHA-256 c459dba24307498df740c679a4cece60367f516eed03cf715c09110a31d064a4

Link to Virustotal report for the file: https://www.virustotal.com/#/file/c459dba24307498df740c679a4cece60367

...

Resolved! False Positive Removal Request

Hello,

Software>PC Cleaning Utility has been flagged as generic.ml

Developer ShieldApps Software Innovations

Software is signed SHA256 21f830b2ded513be0f5b3ff1fcc831be49181f537ac879cf0800c24826efd38b

Has offical website download link: https://shieldapps

...

False Positive Removal Request: rxcx.jar

File Name: rxcx.jar

File Hash: MD5: 0cd02626fa3377c4285219ff68fe987b

Link to Virustotal report for the file:https://www.virustotal.com/#/file/a1dbd9534412f8954617237666ff9a2e0c9f7048d0bfdcd724916f66739ffce9/detection

Current VirustTotal Verdict: Clean

...

Resolved! False positive (generic.ml)

Hello

Our game installer was blocked by PaloAlto:

https://www.virustotal.com/#/file/2d449318f00e28c91082b8da7a64e509ed976acb02be6f0abcdaebbcfedee42b/detection

original url: http://static.gc.my.com/RevelationOnlineLoader_en.exe

Please fix this issue

T

...

False Positive Submission for Removal

File Hash: MD5 157ceac1f3eb730d3c844c332ad67a60

Link to Virustotal report for the file: https://www.virustotal.com/#/file/07ab4c147fa9534b2384a47e9b86761018da634d1da1211781becaad85bf7735/detection

Current VirustTotal Verdict: DesktopContentExplorer.ja

...

Resolved! false positive submission

Hello,

We are the developper of the software COGPACK (http://www.cogpack.com)

Our software Zawa.exe as part of the software COGPACK is declared as
_generic.ml_ by your anti virus software.

Cf https://www.virustotal.com/#/file/c7019df3315f0dc1adddf5b7ede

...

MTGAInstaller.exe

I am not the creator of this file, nor am I affiliated with the creators. We had a user on our network report that this file was blocked and so I investigated on our firewall. The firewall is reporting "Virus/Win32.WGeneric.pjeib" and VirusTotal is

...

false positive submission

Hallo,

We are a the developper of the software COGPACK (http://www.cogpack.com)

Our software Anaperm.exe as part of the software COGPACK is declared as
_generic.ml_ by your anti virus software.

Cf https://www.virustotal.com/#/file/82a22aea8f4278ad30ae49

...

Resolved! fastconnect.exe - False Positive

File Hash:

ef647b8ebf625fda2a5f4088bacb1907

Link to Virustotal report for the file: https://www.virustotal.com/#/file/ca74cea04ef31ae27f311f3a26a32c76e1efbac3538a66ea766123fed948f376/details

Current VirustTotal Verdict: 3/62

Description: I work for the

...

Resolved! False Positive Submission

Hi,

We are a french software editor. We work in particular on a dll.

After checking it on the VirusTotal website, we found that our file was detected as a malware as you can see here :

https://www.virustotal.com/#/file/0bda1338b2d898c91c0f2fdb8cf31dd3d6

...

Resolved! False Positive Submission (generic.ml)

See:

https://www.virustotal.com/#/file/6e490fab57551e47670d078f3a6f45bc6400948f822728acc93ca1f7c3956cd1/detection

This file is a harmless database viewer; for sure nothing evil in in (I have the source code).

Please investigate the issue.

Best regard

...

False positive for Visual Studio extension

I'm the author of this extension: https://marketplace.visualstudio.com/items?itemName=ionoy.XamarinFormsLive-18843

There is a xlserver.exe file that is a simple .NET assembly serving as a TCP server. There is nothing malicious which can be easily ver

...

False positive removal request (generic.ml)

2 versions of Dll file used in our company's privacy/anti-tracking app are falsely marked as generic.ml by Palo Alto engine (results based on Virustotal scan report.)

File version#1

File Hash: 6c7af7cf2a87f6a12be2b254cfc8349c

Link to Virustotal report

...