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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13819 Views
  • 0 replies
  • 7 Likes

Resolved! False Positive

Hello, please whitelist our software. Name: JobDispatcher.exeDetection name: generic.mlSHA-256: 1e847ed7c499324e3fcdf0687cdd25fe76f0df09229ff641bfc37ba3115559a3https://www.virustotal.com/#/file/1e847ed7c499324e3fcdf0687cdd25fe76f0df09229ff641bfc37ba3115559a3/detection Thank you.

crachor by • L1 Bithead
  • 3572 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello, please whitelist our software. Name: ExplorerService.exeDetection name: generic.mlSHA-256: a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c4cc4a979738c6https://www.virustotal.com/#/file/a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c4cc4a979738c6/detection Thank you.

crachor by • L1 Bithead
  • 3602 Views
  • 2 replies
  • 0 Likes

False Positive verdict change request for generic.ml

Hi,Name of the software: Identity Theft PreventerSHA256: 2e062ed32ed3c16117dcf94a161288accc0ca34442ea87b1a0876558ec00bd91MD5: e50f73ac1687a67c08cdbd2dd6df54d0Detection: generic.mlWebsite with download link: https://shieldapps.com/products/identity-theft-preventer/

Palo Alto.JPG
JJShield by • L2 Linker
  • 3270 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello, please whitelist our software. Name: JobService.exeDetection name: generic.mlSHA256: cd4d86903bfbe52d8c095fe4ae2f8c37991fd6892abf089d14719615f11634b5https://www.virustotal.com/#/file/cd4d86903bfbe52d8c095fe4ae2f8c37991fd6892abf089d14719615f11634b5/detection Thank you.

crachor by • L1 Bithead
  • 3883 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello, please whitelist our software. Name: JobDispatcher.exeDetection name: generic.ml SHA256: f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe71ca840fhttps://www.virustotal.com/#/file/f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe71ca840f/detection Thank you.

crachor by • L1 Bithead
  • 3623 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello, please whitelist our software. Name: ReportingServices.exeDetection name: generic.ml SHA256: 2fccda2177341d570ce5533e47c565c19c34b5469deefffd5e47bba90aa7d43chttps://www.virustotal.com/#/file/2fccda2177341d570ce5533e47c565c19c34b5469deefffd5e47bba90aa7d43c/detection Thank you.

crachor by • L1 Bithead
  • 3624 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

https://www.virustotal.com/#/file/79c9f5c0d2f8f005ec21bb9039732564ca84b9b5dc99c4e1aa5e7e1eebad3ea5/detection The file is a false positive Can you correct your database, please ? I ma the creator of this VisualBasic (6) programming This soft start in 1996 The actual version is 04.08.2016 and at this date we submit to all partner antivirus our s...

soluce by • L0 Member
  • 2724 Views
  • 1 replies
  • 0 Likes

generic.ml

Please whitelist our software. Name: AirMyPC.exe Detection name: generic.ml SHA256: 0dd029d1eb63a69246d5e7988c9f83d57903ca8236e7f1f75185ed33d1f31c3e VirusTotal link: https://www.virustotal.com/#/file/0dd029d1eb63a69246d5e7988c9f83d57903ca8236e7f1f75185ed33d1f31c3e/detection Thank you.

beniam by • L2 Linker
  • 3340 Views
  • 1 replies
  • 0 Likes

False Positive Submission

Hello, Please whitelist our software. Name: Auslogics BoostSpeed Detection name: generic.ml SHA256: 966ca24b792d47ed54b34fc085c043ef5ac2102c5e1b7845f18c5382805c486c VirusTotal link: https://www.virustotal.com/#/file/966ca24b792d47ed54b34fc085c043ef5ac2102c5e1b7845f18c5382805c486c/detection Thank you.Elena

YelenaRez by • L3 Networker
  • 3136 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

File Hash: 3f383f083ea346e20ea5c0941ad1f5eeb3fe025f11c9067bbf37fdd2c1249541Link to Virustotal report for the file: https://www.virustotal.com/#/file/3f383f083ea346e20ea5c0941ad1f5eeb3fe025f11c9067bbf37fdd2c1249541/detectionCurrent VirustTotal Verdict: generic.mlDescription: This small program is anticheat service for minecraft created by us for ...

Resolved! False Positive Verdict Change Request

Name: Cyber Privacy SuiteDetection: generic.mlSHA256: a0f16775e049b81e1c33e63b3f13cf8c7fce6f9d8d623f46768123764bad5cecMD5: a9cd2a736f55045e9d9f82a87cee6e2fWebsite with download link: https://shieldapps.com/products/cyber-privacy-suite/Screenshot attached

Palo alto.JPG
JJShield by • L2 Linker
  • 3666 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request WPD 1.2.859

false-positive: Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095e/detectionSHA-256 cf2b1adb64b3d0e398b28ca64c2931a2f59e641fbf16e93e57d728cbd528095eDownload link: https://getwpd.com/get/latest.zip

MajorB by • L1 Bithead
  • 4250 Views
  • 2 replies
  • 0 Likes

False Positive

Software: Windows Privacy Dashboard SHA256: 19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144 Virustotal: https://www.virustotal.com/en/file/19a6bfb454d19ae13941f528082f4e7a31b26f5cf3b342bf4984bdbc28c9d144/analysis/ Detection: generic.ml Website with download link: https://wpd.app

Resolved! False Positive Removal Request - GPU-Z v2.10.0

I think this is a false-positive: TechPowerUp GPU-Z v2.10.0SHA-256 1642b993200de0a2ea36a35c5199182eb1653118832ab819edec7d481e92da3dcurrent Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/1642b993200de0a2ea36a35c5199182eb1653118832ab819edec7d481e92da3d Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4134 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Detection: generic.mlSoftware: Cyber Privacy SuiteSHA256: ecc99d81feebde22b09c3f5af9c2b59510fcff2980b6efae6437ad93e1958bffMD5: cf902e68ae65f8c88fd51c175e7e6720Website with download link: https://shieldapps.com/products/cyber-privacy-suite/Screenshots

Palo Alto.JPG
JJShield by • L2 Linker
  • 3914 Views
  • 2 replies
  • 0 Likes
  • 787 Posts
  • 67 Subscriptions
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