VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 8309 Views
  • 0 replies
  • 4 Likes

False Positive Submission (generic.ml)

Software is falsely flagged by Palo Alto please review.

 

File Hash: 6f1be7fd81cfdceab8e8485e03f62b8c08618097d852a8e92fd6c9039ca8a6ff

VT Report: VT Report

Current Verdict: 6 engines detected this file

 

 

 

 

 

 

False Positive Submission (generic.ml)

Our game is being detected as a false positive.
 
File Hash: 205406bf1216f77873cf91111ae4d0eea739cf3e1f2ad142db7e581016529d86
 
Please see ....
 
https://www.virustotal.com/#/file/205406bf1216f77873cf91111ae4d0eea739cf3e1f2ad142db7e581016529d86/detection
 
.
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False Positive Submission

Hello!

 

We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available

ScreenRecorder https://www.reneelab.com/download-center/renee-screen-recorder

VideoEditor  https://www.reneelab.

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MissXie by L1 Bithead
  • 3299 Views
  • 6 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hello!

 

We have checked our software on VirusTotal and see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior in our application. Please fix the issue.
The file is available here.

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False Positive Report "generic.ml" in VirusTotal.com

I am the developer of the file attached (programs.zip) and your antivirus has detected the appOnt.exe file incorrectly as "generic.ml" in VirusTotal.com.
 
https://www.virustotal.com/file/0a158fde686185908c459c5638f3f096f8b25db8157149275363a53c0cee76b4
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DasagaES by L0 Member
  • 3180 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Request

 

File Hash: 03199558089462d1b952c58b099a604b93de8641904f703a4eed8a50744692ec

Link to Virustotal report for the file: https://www.virustotal.com/en/file/03199558089462d1b952c58b099a604b93de8641904f703a4eed8a50744692ec/analysis/1503844096/

Current Virust

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jplandry by L0 Member
  • 2663 Views
  • 2 replies
  • 0 Likes

Resolved! DNS Signature generic:www.indocommco.com

Hi team,

 

This is false positive, please check:

File Hash: - URL only

Link to Virustotal report for the file: https://www.virustotal.com/#/url/1dfc3433bd62b0f90d67c55eddae355dcb2886a8f77d3542243e2dc326cbd584/detection

Current VirustTotal Verdict: No engi

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False positiv submission

File Hash: d2385e818e9e5e99dab838268835efa56762d6861eeaf574d15916c96494e3d8

Link to Virustotal report for the file: https://www.virustotal.com/pt/file/d2385e818e9e5e99dab838268835efa56762d6861eeaf574d15916c96494e3d8/analysis/

Current VirustTotal Verdic

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Xvirus by L0 Member
  • 2131 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request

My website www.ShipFIMS.com has been improperly designated as Malicious in your systems.

 

This is a hosted label generator for FedEx and has no malicious content or interest in phishing. The site does not ask for secure information and is login and pa

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jjcdlww by L0 Member
  • 2234 Views
  • 1 replies
  • 0 Likes

False Positive Submission

Good evening,

We draw your attention to the false positive your algorithms to identify malware.
Virustotal: https://www.virustotal.com/en/file/474fae997f194d3de0a2e252b66e4062f1974043d63ba0cd27c9109eee28d8ea/analysis/1500999976/
File: https://se7en.ws/f

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ansikun by L0 Member
  • 2633 Views
  • 1 replies
  • 0 Likes

False Positive, gRO

The sample is in the password protected zip file:

http://37.61.202.134/false/GatheringRO-Patcher.zip

http://37.61.202.134/false/gRO_Patcher_Update_05-08-17.zip

 

The password for the zip file is:

infected

 

GatheringRO-Patcher

https://virustotal.com/de/file/

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Everade by L0 Member
  • 2108 Views
  • 1 replies
  • 0 Likes

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...

False Positive for ThreatSupport_Anti-Malware.exe

Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...

False positive generic.ml

Some of the programs in this page 

http://www.saleensoftware.com/

 

are wrongly marked with -> Palo Alto Networks (Known Signatures) generic.ml

e.g.

 

File Hash: d19489e56fc32be3bb71005552f4ce5c002dfce6be0f39faee8fa926e6b59fa8
Virustotal: https://www.virust

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False-positive on comodo

Hi,

 

I would like to draw urgent attention of Paloalto Networks staff to resolve following false-positive on one of Comodo Internet Security files:

 

File SHA-1: aa98566f8b3f254dc8fb3678b0e3b983270310fe

Link to Virustotal report for the file: https://www

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