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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

Resolved! False Positive on VirusTotal

Detection result on virustotal.com below: Puppet3G.exe Palo Alto Networks (Known Signatures) generic.ml 20180929 https://s3-ap-northeast-1.amazonaws.com/puppet.dev/falsepositive/Puppet3G_Puppet3R.zipPuppet3G.exe is detected, but Puppet3R.exe is not detected. sourcehttps://github.com/leo-typeb/Puppet3distributed installerhttps://github.com/leo...

Resolved! False-positive submission

Hi, Please find false-positive detection. VirusTotal link: https://www.virustotal.com/#/file/f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5/detection SHA-256 f40e85443f50cb78db68c343bc53d7fc30d05f6f4ac58ad59d492e7088478be5 The file can be downloaded from: https://cdn4.hola.org/static/Hola-Setup-x64-1.108.133.exe Would appreciat...

roipaz by • L2 Linker
  • 6313 Views
  • 6 replies
  • 0 Likes

False positive

Hello, please whitelist our software.There is a false positive for my software.Please re-check it and remove it from your virus list .Thanks very muchhttps://www.virustotal.com/#/file/45f74d8b1d7b5567d62d7462e5234818252b3e5e7ba523ccc3318cf891d26895/detection

hkbx666 by • L0 Member
  • 3247 Views
  • 2 replies
  • 0 Likes

Resolved! False-positive submission - TC4Shell

SHA-256: 3B0BE212266FD6F2FC6AF6E62763347E02F17894C965354F2E5CB0F4A0FEE7E5Virustotal report: https://www.virustotal.com/#/file/3b0be212266fd6f2fc6af6e62763347e02f17894c965354f2e5cb0f4a0fee7e5/detectionCurrent VirustTotal Verdict: generic.ml The file is a part of TC4Shell project - http://www.tc4shell.com/, direct download link - http://www.tc4she...

Aniskin by • L0 Member
  • 3819 Views
  • 2 replies
  • 0 Likes

generic.ml

Greetings, File Hash: 86667ae978c7c77f3fcaa62612ed1ad16e57f92be3ed73936b2b70fcb59d716aCurrent VT Verdict: generic.mlDescription: Air My PC software - False Positive The latest report from VT: https://www.virustotal.com/#/file/86667ae978c7c77f3fcaa62612ed1ad16e57f92be3ed73936b2b70fcb59d716a/detectionLooking for prompt resolution and whitelisting...

beniam by • L2 Linker
  • 3598 Views
  • 2 replies
  • 0 Likes

False-positive submission

Hi, Please whitelist false-positive detection of file: Hola-Setup-x64-1.107.108.exe SHA-256 426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39 VirusTotal link: https://www.virustotal.com/#/file/426abc00ee11b6a3a2a6f27b04b794df3594070f7518e8aedc15c6d42b8d4c39/detection The file can be download at: https://cdn4.hola.org/static/Hola...

roipaz by • L2 Linker
  • 3231 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.11.0

I think this is a false-positive: TechPowerUp GPU-Z v2.11.0SHA-256 7f47d7b4c458ab573ad1b96497a42c765f9bf5b57b92aa8de521a24b73131a60 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/7f47d7b4c458ab573ad1b96497a42c765f9bf5b57b92aa8de521a24b73131a60/detection Download link: https://www.techpowerup.com/download/techpow...

i3vi3v by • L2 Linker
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  • 2 replies
  • 0 Likes

Resolved! False-positive detection

Hi, We got false-positive detection and would appriciate your whitelisting. Virus total detection link: https://www.virustotal.com/#/file/532a51b08bf361921e4de72fc0eab07790d4f7e66c2fcf86164cc40cef7a0ca5/detection The file can be download from:https://cdn4.hola.org/static/Hola-Setup-x64-1.105.658.exe SHA256: 532A51B08BF361921E4DE72FC0EAB07790D...

roipaz by • L2 Linker
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  • 5 replies
  • 0 Likes

False Positive Submission (generic.ml)

File Hash: f1ed28a762588fc9659d6f526c4ae82614b12ce95b918cea39ffa02ce404a9f2Link to Virustotal report for the file: <https://www.virustotal.com/#/file/f1ed28a762588fc9659d6f526c4ae82614b12ce95b918cea39ffa02ce404a9f2/detectionCurrent VirustTotal Verdict: generic.mlDescription: NetworkAwarePrinting is a program that I wrote for switching default...

DataLife by • L0 Member
  • 3457 Views
  • 2 replies
  • 0 Likes

false positive detection

Dear antivirus developers!Our company provides tools for compressing and encrypting executable files. We use 2 lines of products for that:1) ASPack (an advanced Win32 executable file compressor, capable of reducing the file size of 32-bit Windows programs (exe, dll, ocx));2) ASProtect 1.x and ASProtect 2.x 32 (the system of software protection o...

False positive removal request [ipinfo.io]

false detection for ipinfo.iohttps://www.virustotal.com/#/url/a626f42954f1a9d87aeaa6bcecd16856a23bf16d8203d6a07ad03e2a18980842 ipinfo istrusted source for IP address data, handling 12 billion API requests per month for over 1,000 businesses and 100,000+ developers please whitelistThanksMyga

False-positive and white-listing submission - Hola

Hello, Today we got our users reporting that Paloalto show a false-positive warning of Hola. Please find link as discovered at VirusTotal: https://www.virustotal.com/#/file/6f7d740619d3607c7cd2f418c2f1043398e2ea7608f7b817060cb718b0892217/detection. You may download the executble file at: https://cdn4.hola.org/static/Hola-Setup-x64-1.17.17.exe ...

roipaz by • L2 Linker
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  • 6 replies
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False Positive Submission (generic.ml)

Hi,can you please submit these hash for manual review? Filename: getrunningvbs.exeMD5: 688a8f49fa2dc4f08eb780f47f326d04SHA1: 5cb02b9c39ac962278edff4625aa2249233f7796SHA256: 5c24de7217f97013b359c432cc8b9dfb6be1222dc6c49a0de98ac11c19d70346Current VirustTotal Verdict: generic.ml Link to Virustotal report for the file:https://www.virustotal.com/de/f...

s.jansen by • L0 Member
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  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hello, My name is Shaun Green, and I work in Restoro as the Virus Lab Manager. I have checked our software files in VirusTotal.com today, and found Palo Alto is flagging some of them. We would like to clear these detections as soon as possible. These are the details of the files currently being flagged by Palo Alto:File Name: uninst.exeMD5: b2e8...

Resolved! False Positive

Hello, please whitelist our software. Name: regDocService.exeDetection name: generic.mlSHA-256: c944a92d51bde7d70895409e83b0f1233bf092b615678f03cb5b2e7b24d6d492https://www.virustotal.com/#/file/c944a92d51bde7d70895409e83b0f1233bf092b615678f03cb5b2e7b24d6d492/detection Thank you.

crachor by • L1 Bithead
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  • 0 Likes
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