VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 7957 Views
  • 0 replies
  • 4 Likes

MTGAInstaller.exe

I am not the creator of this file, nor am I affiliated with the creators.  We had a user on our network report that this file was blocked and so I investigated on our firewall.  The firewall is reporting "Virus/Win32.WGeneric.pjeib" and VirusTotal is

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jsalmans by L4 Transporter
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false positive submission

Hallo,

We are a the developper of the software COGPACK (http://www.cogpack.com)

Our software Anaperm.exe as part of the software COGPACK is declared as
_generic.ml_  by your anti virus software.

Cf https://www.virustotal.com/#/file/82a22aea8f4278ad30ae49

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Resolved! fastconnect.exe - False Positive

File Hash:

ef647b8ebf625fda2a5f4088bacb1907

Link to Virustotal report for the file: https://www.virustotal.com/#/file/ca74cea04ef31ae27f311f3a26a32c76e1efbac3538a66ea766123fed948f376/details

Current VirustTotal Verdict:  3/62

Description: I work for the

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wsitops by L0 Member
  • 2446 Views
  • 2 replies
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Resolved! False Positive Submission

Hi,

We are a french software editor. We work in particular on a dll.

After checking it on the VirusTotal website, we found that our file was detected as a malware as you can see here :

https://www.virustotal.com/#/file/0bda1338b2d898c91c0f2fdb8cf31dd3d6

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khuvette by L0 Member
  • 2391 Views
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  • 0 Likes

Resolved! False Positive Submission (generic.ml)

 

See:

https://www.virustotal.com/#/file/6e490fab57551e47670d078f3a6f45bc6400948f822728acc93ca1f7c3956cd1/detection

 

This file is a harmless database viewer; for sure nothing evil in in (I have the source code).

 

Please investigate the issue.

 

Best regard

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GUC_GmbH by L1 Bithead
  • 2394 Views
  • 2 replies
  • 0 Likes

False positive for Visual Studio extension

I'm the author of this extension: https://marketplace.visualstudio.com/items?itemName=ionoy.XamarinFormsLive-18843

 

There is a xlserver.exe file that is a simple .NET assembly serving as a TCP server. There is nothing malicious which can be easily ver

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ionoy123 by L0 Member
  • 3731 Views
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False positive removal request (generic.ml)

2 versions of Dll file used in our company's privacy/anti-tracking app are falsely marked as generic.ml by Palo Alto engine (results based on Virustotal scan report.)

 

File version#1

File Hash: 6c7af7cf2a87f6a12be2b254cfc8349c

Link to Virustotal report

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Resolved! x1s_diagnostic_tool.exe

MD5 File Hash: e2fc3698cecf82c293fd792c6eff7e0f

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict:generic.ml

Description: x1s_diagnostic_tool.exe created by x1.com is an email  searching addon for MS Office.

 

Resolved! False Positive Removal Request

File Hash: 3fc04ff25473d40fb1d3ea1df1f7c75e68025f15a999145bd6561d9f12a935a8
Link to Virustotal report for the file: https://www.virustotal.com/#/file/3fc04ff25473d40fb1d3ea1df1f7c75e68025f15a999145bd6561d9f12a935a8/detection
Current VirustTotal Verdict

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bitmar by L0 Member
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Resolved! False Positive Removal Request

I have scanned my VB6 application, BacoReplicator2.exe on www.virustotal.com and Palo Alto Networks falsely detected it as 'generic.ml'. This is an executable for a commercial product that only copies records from one table to another as a background

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ExactADC by L0 Member
  • 2286 Views
  • 2 replies
  • 0 Likes

False Positive detections "generic.ml"!

Hello we are already discussed it (https://live.paloaltonetworks.com/t5/VirusTotal/False-Positive-detections-quot-generic-ml-quot/m-p/173639#M189), but false detection raised again:

Hello.
We have checked our software on VirusTotal and see false positi

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False Positive Submission (generic.ml)

Software is falsely flagged by Palo Alto please review.

 

File Hash: 6f1be7fd81cfdceab8e8485e03f62b8c08618097d852a8e92fd6c9039ca8a6ff

VT Report: VT Report

Current Verdict: 6 engines detected this file

 

 

 

 

 

 

False Positive Submission (generic.ml)

Our game is being detected as a false positive.
 
File Hash: 205406bf1216f77873cf91111ae4d0eea739cf3e1f2ad142db7e581016529d86
 
Please see ....
 
https://www.virustotal.com/#/file/205406bf1216f77873cf91111ae4d0eea739cf3e1f2ad142db7e581016529d86/detection
 
.
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False Positive Submission

Hello!

 

We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available

ScreenRecorder https://www.reneelab.com/download-center/renee-screen-recorder

VideoEditor  https://www.reneelab.

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MissXie by L1 Bithead
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Resolved! False Positive Submission (generic.ml)

Hello!

 

We have checked our software on VirusTotal and see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior in our application. Please fix the issue.
The file is available here.

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