False Positive Removal Request: generic.ml

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False Positive Removal Request: generic.ml

L0 Member



236 KB
2018-12-10 14:00:51 UTC




You can download a sample from http://giga.simetranet.com/Vox_Imago_PC.zip

is a password protected zip file the archive password is "infected"


This is a FALSE POSITIVE, please we kindly request to correct your antivirus detection

This an executable for a ROM track (DVD-ROM) Multimedia DVD that simply auto-execute the multimedia application present in the dvd-rom.

We made the executable and it isn't a virus or malware but actually it is recognized by your antivirus heuristic code as a malware-like.

We hereby declare that this code doesn't contain any malware or virus code, the executable will generate a simple BAT file that will change directory and call another executable in the cd-rom executing those shell commands:
cd voximago
Actually is needed because the real executable only work in a sub-directory but we need to execute it from the root directory of the cd-rom.

We are requesting to be identified as secure also because we can’t modify the cd-rom already distribuited.

Thankyou very much.
Best regards.


Carlo Santagostino


+39 371 1437050


Sede legale: Viale Renato Serra 6 – 20148 – Milano (MI)

Tel. +39.02.84258991 - Fax. +39.02.87183135 – info@sugartec.itwww.sugartec.it

Registro delle Imprese di Milano - Codice Fiscale e P.I. n. 08885450968 - C.C.I.A.A. di Milano R.E.A. n. MI-2054939



L4 Transporter

Hi Normadigital,


The VT scan is 18/67. 

I have submitted this sample to our malware team. I will update once I hear from them.



Best Regards


Himani Singh



I heard from our team, the verdict for this file is changed to benign. This change is immediately reflected in the WildFire and within 24-48 hours in our Anti Virus.




Himani Singh
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