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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

False Positive Removal Request Winflector

False-positive submission Hi research team, PaloAlto false-positive detected, Cylance and VBA32 false-positive detected the application (wfserver.exe).https://www.virustotal.com/#/file/ec36883157a62423c80c5ff315ede3bc81fa6ee3ac4c6931d797b8f744c9a644/detection The appliaction is a part of the installer:https://www.virustotal.com/#/file/2b57bd28...

dziekan by • L0 Member
  • 5418 Views
  • 5 replies
  • 0 Likes

False-positive and White-listing submission (Perimeter81 by SaferSocial LTD)

Hello, We got our users reporting that Palo Alto show a false-positive warning of Perimeter81. Here is a link to TotalVirus report:https://www.virustotal.com/en/file/86117014500b7e1cda6ed16d112148f3543a4ec457bcaf84271687bc2a6be39f/analysis/ The file can be downloaded here (via Google Drive): https://drive.google.com/file/d/1JvizelvuMu8W8byYWVl...

False Positive Removal Request

Hi, Today I've got a request from one of my customers that Deleaker, a popular C++ profiler, is dected as malware by TRAPS from Palo Alto Networks. File Hash: fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e2f2 Here the virustotal report: https://www.virustotal.com/#/file/fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e...

False Detection for our protector

File Hash: SHA-2562d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f Link to Virustotal report for the file: https://www.virustotal.com/#/file/2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f/detection Current VirustTotal Verdict: generic.ml Description: This is protection for game Counter-Strike, but your antivirs ...

twileck by • L0 Member
  • 4379 Views
  • 3 replies
  • 0 Likes

Resolved! False-positive submission

Hi research team, PaloAlto false-positive detected the file Hola-Setup-x64-1.110.264.exePlease clean paloAlto false-positive detection. VirusTotal link:https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000/detection The file can be downloaded from: https://cdn4.hola.org/static/Hola-Setup-x64-1.110.2...

roipaz by • L2 Linker
  • 6603 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0 ROG skinned

TechPowerUp GPU-Z v2.14.0 (ASUS ROG Themed).SHA-256 19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4410 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0

TechPowerUp GPU-Z v2.13.0SHA-256 c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4726 Views
  • 2 replies
  • 0 Likes

False-positive detection by paloalto

Hello, Submission of false-positive detection by paloAlto of Hola-Setup-x64-1.110.264.exevirusTotal link: https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000/detection SHA-256 9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000 The file can be downloaded from: https://cdn4.hola.org/sta...

roipaz by • L2 Linker
  • 3503 Views
  • 1 replies
  • 0 Likes

Resolved! Request to remove sites from threat category

Hi there, My clients have two sites rufs.ca and battleonbay.ca which have been designated as malicious. They have investigated and determined that it was caused by a theme they downloaded with maliciuos code. They have modified the original theme to remove the malicious contents. Could you please remove the sites from the malicious site list? Th...

Resolved! False Positive Removal Request - GPU-Z v2.13.0 ROG skinned

In addition to "False Positive Removal Request - GPU-Z v2.13.0", I think that ROG-version is also a false-positive: TechPowerUp GPU-Z v2.12.0 (ASUS ROG Themed).SHA-256 3dd21d72649196715dd8446810981312e84396cde0370267d0c29ef6cbbcc8dc current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/3dd21d72649196715dd8446810981312...

i3vi3v by • L2 Linker
  • 4095 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.12.0 ROG skinned

In addition to this, I think that ROG-version is also a false-positive: TechPowerUp GPU-Z v2.12.0 (ASUS ROG Themed).SHA-256 eb84aa86d8fe9feae1ac7c70cc5f0d716eb80642b167b7e305f56ba912f8e2f7 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/eb84aa86d8fe9feae1ac7c70cc5f0d716eb80642b167b7e305f56ba912f8e2f7/detection Do...

i3vi3v by • L2 Linker
  • 4015 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request WPD 1.2.940

false-positive: Palo Alto Networks verdict: generic.ml SHA-256 06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893 https://www.virustotal.com/#/file/06e24a314a314bec17bc506b5e9259666ac674a6d8ff5ff647a426f41a3d3893/detection Download link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 3640 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.13.0

TechPowerUp GPU-Z v2.13.0SHA-256 738fde6a763f33e6d2933e6595a5617cd7145ae411dc01d0d86f40e1a287ef55 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/738fde6a763f33e6d2933e6595a5617cd7145ae411dc01d0d86f40e1a287ef55/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4464 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Please remove our domain from any blacklists:https://codigo.gocodigo.net We were informed by a customer that our domain was being blocked by Palo Alto, classified as a phishing site. Yesterday, we were flagged by Google Safe Browsing, but we ran deep scans of all our sites and servers and everything came back as safe, and they have now removed ...

codigo by • L0 Member
  • 3439 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Removal Request WPD 1.2.938

false-positive: Palo Alto Networks verdict: generic.ml SHA-256 6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a https://www.virustotal.com/#/file/6ce8246f1a04e0a108ab2ce82d4d235fa9a553f6e1ec8f8315b5c3570300655a/detection Download link: https://wpd.app/get/latest.zip

MajorB by • L1 Bithead
  • 4078 Views
  • 1 replies
  • 0 Likes
  • 787 Posts
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