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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (ROG skin)

TechPowerUp GPU-Z v2.15.0 (ASUS ROG Themed).SHA-256 e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44d1743c2cae81 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44d1743c2cae81/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4400 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (normal skin)

TechPowerUp GPU-Z v2.15.0SHA-256 30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a/details Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4270 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCSpeedUp

Hello,Please remove a false positive detection given to the new version of TweakBit PCSpeedUp stub.The new version includes corrections from AppEsteem.Software: TweakBit PCSpeedUpDetection on VirusTotal: generic.mlSHA-256: 68e36e8980126f9d76d470bd654bd66f4403db92401e3edc19a6dcdacad4a39fVirusTotal link: https://www.virustotal.com/#/file/68e36e898...

YelenaRez by • L3 Networker
  • 4192 Views
  • 2 replies
  • 0 Likes

False positive removal request: generic.ml

Hello,I'm the creator of BrushBox (www.brushbox.cc), a plugin for Adobe Photoshop. You are flagging my binary in VirusTotal. It absolutely is not malware. Its sole purpose is to parse binary files for PNG images and write them to disk. File Hash: 60c7d1eba5dc7240143657fb64699b76cc6608a25535ddbd2019e6652f611f02Link to Virustotal report for the fi...

False positive removal request : generic.ml

Hello, I am the CEO of Synthetic Automation, a society which develops softwares. We scanned our software suite in VirusTotal but some of our exe files are considered as potentially harmful (false positive) by your antivirus products. Exe files are from our Software Give Access Total Control (24 exe files). Here are the VirusTotal detection resul...

ground77 by • L0 Member
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  • 1 replies
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False Positive Removal Request Winflector

False-positive submission Hi research team, PaloAlto false-positive detected, Cylance and VBA32 false-positive detected the application (wfserver.exe).https://www.virustotal.com/#/file/ec36883157a62423c80c5ff315ede3bc81fa6ee3ac4c6931d797b8f744c9a644/detection The appliaction is a part of the installer:https://www.virustotal.com/#/file/2b57bd28...

dziekan by • L0 Member
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  • 5 replies
  • 0 Likes

False-positive and White-listing submission (Perimeter81 by SaferSocial LTD)

Hello, We got our users reporting that Palo Alto show a false-positive warning of Perimeter81. Here is a link to TotalVirus report:https://www.virustotal.com/en/file/86117014500b7e1cda6ed16d112148f3543a4ec457bcaf84271687bc2a6be39f/analysis/ The file can be downloaded here (via Google Drive): https://drive.google.com/file/d/1JvizelvuMu8W8byYWVl...

False Positive Removal Request

Hi, Today I've got a request from one of my customers that Deleaker, a popular C++ profiler, is dected as malware by TRAPS from Palo Alto Networks. File Hash: fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e2f2 Here the virustotal report: https://www.virustotal.com/#/file/fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e...

False Detection for our protector

File Hash: SHA-2562d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f Link to Virustotal report for the file: https://www.virustotal.com/#/file/2d01c11e182ed6ed546dbc38cf337769fd0ffa6692ca16937388800ed1d66b5f/detection Current VirustTotal Verdict: generic.ml Description: This is protection for game Counter-Strike, but your antivirs ...

twileck by • L0 Member
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  • 3 replies
  • 0 Likes

Resolved! False-positive submission

Hi research team, PaloAlto false-positive detected the file Hola-Setup-x64-1.110.264.exePlease clean paloAlto false-positive detection. VirusTotal link:https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000/detection The file can be downloaded from: https://cdn4.hola.org/static/Hola-Setup-x64-1.110.2...

roipaz by • L2 Linker
  • 6681 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0 ROG skinned

TechPowerUp GPU-Z v2.14.0 (ASUS ROG Themed).SHA-256 19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4449 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0

TechPowerUp GPU-Z v2.13.0SHA-256 c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4782 Views
  • 2 replies
  • 0 Likes

False-positive detection by paloalto

Hello, Submission of false-positive detection by paloAlto of Hola-Setup-x64-1.110.264.exevirusTotal link: https://www.virustotal.com/#/file/9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000/detection SHA-256 9d55135f9b277385ca870271dbf4644f37db7df93f629af393a38a0565272000 The file can be downloaded from: https://cdn4.hola.org/sta...

roipaz by • L2 Linker
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  • 1 replies
  • 0 Likes

Resolved! Request to remove sites from threat category

Hi there, My clients have two sites rufs.ca and battleonbay.ca which have been designated as malicious. They have investigated and determined that it was caused by a theme they downloaded with maliciuos code. They have modified the original theme to remove the malicious contents. Could you please remove the sites from the malicious site list? Th...

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