VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by L2 Linker
  • 8521 Views
  • 0 replies
  • 4 Likes

False positive (VBA macro)

Hello,

 

We are developer and reseller of XLSTAT, statistical add-ins for Excel, based on VBA macro.

 

One of our customers used your anti-virus and XLSTAT is detected has a malware. Of course, it is not a malware and we have it installed on more than fe

...

Resolved! False Positive Submission (generic.ml)

Hello, two of our files has been flag as "generic.ml"

Virustotal Link:

File Hash: SHA-256 6d54a72e4a6a89b04ba5f6308e59ae5df9adb07afacbc3ebcdbe4ba6f5e87f89
https://www.virustotal.com/#/file/6d54a72e4a6a89b04ba5f6308e59ae5df9adb07afacbc3ebcdbe4ba6f5e87f89

...

Resolved! False Positive Submission (generic.ml)

Hello,

 

One of our files has been flagged as a threat, but we believe this to be in error.  I'd like to request that the file be reviewed.

 

File Hash: SHA-256 b93999d8b8edc3584a6e0e68f7ead0700e4f0783d47e4260c98d2c2f233ffd4e
Link to Virustotal report for

...

jks_hg by L0 Member
  • 2920 Views
  • 3 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hi This file keeps getting flagged each time we release an updated version of it. Could you please fix your system to prevent triggering so many false positives on our file? I'd really appreciate quick action on this. Thank you.

 

File Hash: ec1a8487f3

...

beniam by L2 Linker
  • 2421 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

see https://www.virustotal.com/#/file/c1dda62ef33c0a9c28771cd90c7fb8cd16cca34de0fbab6f3b49c4b965deccc1/detection

 

I wrote this program, its purpose is to update some configuration files.

 

Best regards,

Wolfgang Enzinger

GUC_GmbH by L1 Bithead
  • 3466 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive

Name: Cyber Privacy Suite

SHA256: 1d5bc2e084b0d290fad053653997754bf0c6aa24312712b8cb32f614086e8932

Detection: generic.ml

Website with download link: https://shieldapps.com/products/cyber-privacy-suite/

EULA:https://shieldapps.com/eula/

Privacy Policy: htt

...

JJShield by L2 Linker
  • 2711 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hello,

I am a software qualiticien at SAGE FRANCE.
When checking the executable of one of our applications under VirusTotal website we got a return from your antivirus engine.
I'm forwarding you the link https://www.virustotal.com/#/file/e3ee7c74d7f61bc

...

SAGE_FR by L0 Member
  • 2299 Views
  • 2 replies
  • 0 Likes

false positive?

Hi.

 

when our machines login to our domain some files are copied over.. i cannot find the filename, but the hash is 9ffc443a0264e41efc6db2cb24bb159f66fc4d53272210021fa1a054425309f9 and it keeps getting detected.. since yesterday when i setup the new 3

...

False Positive Submission (generic.ml)

Hello, 

 

can you please check this detection, it is generic.ml false positive on clean application: PC Cleaning Utility  from ShieldApps.com

https://www.virustotal.com/#/file/2fbff1db0aa432f303cc1d842a78922fd66189da617dbfbd67750a9318a4a1a2/detection

SHA

...

Xiayutu by L1 Bithead
  • 4753 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive (generic.ml)

Software Identity Theft Preventer, has been flagged as: generic.ml
The detection is from Virus Total engine.
Software is signed: SHA256  a016107cda9462540258f4e45309049bb878acd5a91477cca37918b3487610a0
 Website with download link: https://shieldapps.com
...

JJShield by L2 Linker
  • 3097 Views
  • 2 replies
  • 0 Likes

False Positive Submission (HL7ref_BP.DLL)

Hi, Kindly check HL7ref_BP.DLL from Global Health ReferralNet Module

 

VirusTotal link:

 

https://www.virustotal.com/#/file/4679b1859f20622b6a17c65506c5f3ff4c0dc9d224102fcdb13e3c77f90bfffd/detection

 

Current VT Verdict: HL7ref_BP.DLL

 

 

Thank you.

Bochen by L0 Member
  • 3174 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanPC from RealDefense LLC

 

VirusTotal link:

 

https://www.virustotal.com/#/file/48cc88aeedd9b64fbd376429972de34507f7d0537d717fe3305003cc37eb4646/detection

 

Current VT Verdict: generic.ml

 

 

Thank you.

kns123 by L2 Linker
  • 3139 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanID from RealDefense LLC

 

VirusTotal link:

 

https://www.virustotal.com/#/file/9f4f7ca8a51cb44eb104174cfed46a9429dd96891a98090e7f170a9c89287974/detection 

 

Current VT Verdict: generic.ml

 

 

Thank you.

kns123 by L2 Linker
  • 3319 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Submission(Generic.qlvkh)

Hi,

 

Please remove Setup_SmartRF_Studio_7-2.9.0.exe from the anti-virus Generic.qlvkh signature

SHA 256 

65794026cd9fc7f55dd06fbf0564ce44bc2271b259d49a85df23d64b95b746a3

 

VirusTotal URL:

https://www.virustotal.com/#/file/65794026cd9fc7f55dd06fbf0564ce44bc

...

Resolved! False Positive Submission Removal Request

Hello,

Software Name: Anti Malware

Detection on VirusTotal: generic.ml

SHA256: 6d0946392308919fa6a6a762faed197be98d6d6070b6afe8420f704c1fd16578

Website with download link: https://shieldapps.com/products/anti-malware/

 

JJShield by L2 Linker
  • 2693 Views
  • 2 replies
  • 0 Likes