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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13875 Views
  • 0 replies
  • 7 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello, Please help us remove a false positive given to Outbyte PCRepair by Palo Alto. Software Name: Outbyte PCRepairDownload link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlSHA256: d7e49e13a8a670ef89c39b0551cc90ae452965be75c677890f9845022737fe94Virus Total scan: https://www.viru...

YelenaRez by • L3 Networker
  • 4226 Views
  • 1 replies
  • 0 Likes

False-positive submission

Hi there,PaloAlto false-positive detected the file CrySystem.dllPlease clean paloAlto false-positive detection.VirusTotal link:https://www.virustotal.com/#/file/9758a9616aa46ebf4e95f3e2e53d6e6dc56c876ff15db7d419905b548be95646/detection The file can be downloaded from:https://drive.google.com/file/d/1shUMApS0sk4D3njt7ZEgaip_wKu5RHz9/view?usp=shar...

False Positive Removal Request: generic.ml

Hello! This software on VirusTotal see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior application. Please fix the issue.The file is available here. File Hash: SHA-256 58245fa030041a8c3b796260a7c9951e8f92e650ec584544f9b023bff5062092Link to Virustotal report for the file:...

False Positive Report generic.ml

File Hash: 625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5eeLink to Virustotal report for the file: https://www.virustotal.com/#/file/625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5ee/detectionCurrent VirustTotal Verdict: generic.mlDescription: It's our game updater, create by myself in pure C and compiled from sour...

False Positive Report generic.ml

File Hash: 250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403Link to Virustotal report for the file: https://www.virustotal.com/#/file/250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403/detectionCurrent VirustTotal Verdict: generic.ml Description: It's our game installer, create by myself using NSIS installer. It's on...

False Positive Report generic.ml

File Hash: d98c8d61a76bfa26426aec9dbb28f7bf6d24e4769d4f612c86428b33caf0c8b1Link to Virustotal report for the file: https://www.virustotal.com/#/file/d98c8d61a76bfa26426aec9dbb28f7bf6d24e4769d4f612c86428b33caf0c8b1/detectionCurrent VirustTotal Verdict: generic.mlDescription: false positive of file "vskaze_install.exe" for "Palo Alto Networks" Th...

False Positive : generic.ml

HelloThese 2 files belong to official package 3.1.7.7 for SuperR's Kitchen - Donate (not free) version - checked & approved by XDA.- https://www.virustotal.com/#/file/32d2cbedf45e7dc8fde686bbefd6a9c2f1b0ca7a8fce271e935188726bac7da8/detectionSHA-256File nameFile sizeLast analysis32d2cbedf45e7dc8fde686bbefd6a9c2f1b0ca7a8fce271e935188726bac7da8...

RawMain by • L0 Member
  • 5701 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositives/wud_sb100_6100_dev.zipPassword for the ZIP file is “false” (without ...

bobdaley by • L1 Bithead
  • 3557 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.16.0 (ROG skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).SHA-256 3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331dc7da444222 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331dc7da444222/detection Download link: https://www.techpowerup.com/download/techpowerup-gpu-z/

i3vi3v by • L2 Linker
  • 4560 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request: generic.ml

SHA-256cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355eVox_Imago_PC.exe236 KB2018-12-10 14:00:51 UTC https://www.virustotal.com/#/file/cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e/detection You can download a sample from http://giga.simetranet.com/Vox_Imago_PC.zipis a password protected zip file the archive pa...

False Positive Removal Request

Hello, our customer reported a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositives/wud_sb100_6070_dev.zip Password for the ZIP file is “false” (without quotes). This is the Viru...

bobdaley by • L1 Bithead
  • 4001 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCRepairKit

Hello,We have just released a new version of TweakBit PCRepairKit and discovered a false positive.The new version includes corrections from AppEsteem, it is clean and doesn't contain any unwanted behavior.Software name: TweakBit PCRepairKitDetection name: generic.mlSHA-256: b566aba581bf9c91f2de1007d504c16f47740c4a2f49331c7419011226795a32VirusTot...

YelenaRez by • L3 Networker
  • 5326 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Removal Request: Kontur.Plugin v3.10.6.287

File Hash: be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40eLink to Virustotal report for the file: https://www.virustotal.com/#/file/be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40eCurrent VirustTotal Verdict: generic.mlDescription: The latest release version of our program Kontur.Plugin is flagged as malware. The...

k.german by • L0 Member
  • 5128 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello, Can you please help us remove a false positive detection given to Outbyte PCRepair.Software name: Outbyte PCRepairDetection on VirusTotal: generic.mlSHA-256: 751a4341c059ceba9bf64d584b602bfa317d3f61955b92e4280689d50fa6f4f5VirusTotal link: https://www.virustotal.com/#/file/751a4341c059ceba9bf64d584b602bfa317d3f61955b92e4280689d50fa6f4f5/de...

YelenaRez by • L3 Networker
  • 3936 Views
  • 2 replies
  • 0 Likes
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