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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13870 Views
  • 0 replies
  • 7 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanID from RealDefense LLC VirusTotal link: https://www.virustotal.com/#/file/a2215b22423aaac6cb1e0c43cf4f62e097ef9c7be33acef620736385eefb4056/detectionCurrent VT Verdict: generic.ml Thank you.

kns123 by • L2 Linker
  • 5268 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive

Hello,Name: PC Privacy ShieldDetection: generic.mlSHA256: 9b011e0c8a678f063217717a37b9966d571784e990a8a58bb203699950f7d2a1MD5: 9027187e9afd06cd3d4c84baa336c065Website with download link: https://shieldapps.com/products/pc-privacy-shield/Thank you.

JJShield by • L2 Linker
  • 3911 Views
  • 2 replies
  • 0 Likes

FALSE Positive

HiWe are anti-cheat software developed, and our product were tagged as virus.But as you can see it isn't a virus, it's a game based DLL packed with WinLicense to make it harder to get hacked by cheat developers, please we ask you to look every byte in this DLL because everytime we update our product and when we scan the file it's been detected a...

False Positive

HiWe are anti-cheat software developed, and our product were tagged as virus.But as you can see it isn't a virus, it's a game based DLL packed with WinLicense to make it harder to get hacked by cheat developers.Please take a look on our case.Thanks in advanceVirusTotal link: https://www.virustotal.com/#/file/42a0576604b39537e184b82b2c703c08c9714...

Resolved! False Positive

False positive on uTorrent:https://www.virustotal.com/#/file-analysis/MDAyZjAzNzNjNDc5NGZmYjkxOTdmNzRmNTRlZThiM2M6MTUyODI4Mjc5OQ==

Possible false positive submission (generic.ml)

Hi, I'd like to know if this file is a false positive:File name: R3p.BDO.Loader.exeDetection: generic.mlSHA-256: 6df80c3431c1a8ae2d4b60c12ede1e94ff20a88f417e373df9b18e5f0c079ddbhttps://www.virustotal.com/#/file/6df80c3431c1a8ae2d4b60c12ede1e94ff20a88f417e373df9b18e5f0c079ddb/detailsDownload source: https://www27.zippyshare.com/v/E3BSwFxQ/file.html

False Positive Submission (generic.ml)

False Positive SubmissionSoftware name: Outbyte PCRepairDetection: generic.mlSHA256: 2656b77bcae99112b7087530adaf4a1a1fac07316134eb36b907b3941d6a5be8https://www.virustotal.com/#/file/2656b77bcae99112b7087530adaf4a1a1fac07316134eb36b907b3941d6a5be8/detectionDownload link: http://downloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe

YelenaRez by • L3 Networker
  • 3488 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

False Positive ReportSoftware: Ransomware DefenderDetection: generic.mlSHA256: ce60942572aa37a77a9e810b613e4dade86d3be5fd409d4f47d752b11ceff047MD5: 2a77cac9c2066044386910c1757c8f03Website with download link: https://shieldapps.com/products/ransomware-defender/

JJShield by • L2 Linker
  • 6618 Views
  • 7 replies
  • 0 Likes

False Positive Report (libwebp.exe - generic.ml)

File Hash: fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc Link to Virustotal report for the file:https://www.virustotal.com/#/file/fb511a71f561d1dec86ee47d413c3fb1ea09447818ba90c3ca8b1bf64ff094bc/detection Current VirustTotal Verdict: generic.ml Description: The file is component of a NCH Software product.

DXMYNAME by • L0 Member
  • 3274 Views
  • 2 replies
  • 0 Likes

False Positive (ffmpeg24.exe - generic.ml)

File Hash: d98f0855896f0c0d7f209b6f85bd8f1dbd9cd7e13ee1eeb8ec07cfa9b5ba8113Link to Virustotal report for the file: https://www.virustotal.com/#/file/f1438be3ffa0aac5ee0c1e1706458cc2735e79f4a50825dc1592b4e44a8340ee/d...Current VirustTotal Verdict: generic.mlDescription: The file is component of a NCH Software product.

DXMYNAME by • L0 Member
  • 4177 Views
  • 1 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (generic.ml).Please check the protected zip file with sample: https://www.dropbox.com/s/nac9komznns31yk/vendor_Paloalto_2018_04_15.zipArchive also contains link to VirusTotal reports.Password for zip file is “infected” (without quotes)Thank you!

False Positive Submission (generic.ml)

Name: Identity Theft PreventerWebsite with download link: https://shieldapps.com/products/identity-theft-preventer/MD5: 159c00692e9f9aeff3a294c28f18baf6SHA256: f81d996ae7ad5ab04a6dc3a9a1200c0b9760d17d0162ae1cfd82b74316170314Link to Virustotal report for the file: https://www.virustotal.com/#/file/f81d996ae7ad5ab04a6dc3a9a1200c0b9760d17d0162ae1cf...

JJShield by • L2 Linker
  • 3079 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Win32.WGeneric.rltke)

Hi, Please see below regarding request for re-classification of our companies internal software. File Hash (MD5): 2350c2a7612770bae272a2c5abbb59f6File Hash (SHA1): a54c4571783b590ede9de76ceacc4ab5039b8ee9VirusTotal Report: https://www.virustotal.com/#/file/cf0fdda24112bcb348f9369929be8119a9edef29079398b47fee0bb0533ca8d1/detectionDescription: The...

Resolved! False Positive

File Hash: a45187ae4bf56cef8ac6dc46d8dd0901be474c652a80b305b909f9376f1183abLink to Virustotal report for the file: https://www.virustotal.com/en/file/a45187ae4bf56cef8ac6dc46d8dd0901be474c652a80b305b909f9376f1183ab/analysis/Current VirustTotal Verdict: generic.mlDescription: The file is component of a NCH Software product.

DXMYNAME by • L0 Member
  • 4066 Views
  • 2 replies
  • 0 Likes

False Positive (bpgpaypal.exe - gneric..ml)

File Hash: f1438be3ffa0aac5ee0c1e1706458cc2735e79f4a50825dc1592b4e44a8340eeLink to Virustotal report for the file: https://www.virustotal.com/#/file/f1438be3ffa0aac5ee0c1e1706458cc2735e79f4a50825dc1592b4e44a8340ee/detectionCurrent VirustTotal Verdict: generic.mlDescription: The file is component of a NCH Software product.

DXMYNAME by • L0 Member
  • 2607 Views
  • 1 replies
  • 0 Likes
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