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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 11877 Views
  • 0 replies
  • 7 Likes

False Positive Submission (HL7ref_BP.DLL)

Hi, Kindly check HL7ref_BP.DLL from Global Health ReferralNet Module

 

VirusTotal link:

 

https://www.virustotal.com/#/file/4679b1859f20622b6a17c65506c5f3ff4c0dc9d224102fcdb13e3c77f90bfffd/detection

 

Current VT Verdict: HL7ref_BP.DLL

 

 

Thank you.

Bochen by • L0 Member
  • 3891 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanPC from RealDefense LLC

 

VirusTotal link:

 

https://www.virustotal.com/#/file/48cc88aeedd9b64fbd376429972de34507f7d0537d717fe3305003cc37eb4646/detection

 

Current VT Verdict: generic.ml

 

 

Thank you.

kns123 by • L2 Linker
  • 3810 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Hi, Kindly check MyCleanID from RealDefense LLC

 

VirusTotal link:

 

https://www.virustotal.com/#/file/9f4f7ca8a51cb44eb104174cfed46a9429dd96891a98090e7f170a9c89287974/detection 

 

Current VT Verdict: generic.ml

 

 

Thank you.

kns123 by • L2 Linker
  • 4063 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Submission(Generic.qlvkh)

Hi,

 

Please remove Setup_SmartRF_Studio_7-2.9.0.exe from the anti-virus Generic.qlvkh signature

SHA 256 

65794026cd9fc7f55dd06fbf0564ce44bc2271b259d49a85df23d64b95b746a3

 

VirusTotal URL:

https://www.virustotal.com/#/file/65794026cd9fc7f55dd06fbf0564ce44bc

...

Resolved! False Positive Submission Removal Request

Hello,

Software Name: Anti Malware

Detection on VirusTotal: generic.ml

SHA256: 6d0946392308919fa6a6a762faed197be98d6d6070b6afe8420f704c1fd16578

Website with download link: https://shieldapps.com/products/anti-malware/

 

JJShield by • L2 Linker
  • 3280 Views
  • 2 replies
  • 0 Likes

False Positive submission: Posdowload.exe

File Hash: 2eb9329ab1497042172e2163c4e918448499d7674170812f03b70dd42b487fcc

 

Link to Virustotal report for the file: https://www.virustotal.com/en/file/2eb9329ab1497042172e2163c4e918448499d7674170812f03b70dd42b487fcc/analysis/1523972709/

 

Current Virus

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pjgrun by • L0 Member
  • 2944 Views
  • 2 replies
  • 0 Likes

False positive on VirusTotal

Can you please address this false positive    

https://www.virustotal.com/#/file/ff32c2227af54f738c2bab0301bc0a101b64d6f1715865fc220ea1064ec1399a/details

RD1111 by • L2 Linker
  • 11706 Views
  • 17 replies
  • 0 Likes

False Positive in Outline (generic.ml)

Hello!

 

I work on a recently released VPN tool called Outline:

https://getoutline.org/

 

We bundle a couple of helper tools with our Windows client and are seeing a false positive for one, setsystemproxy.exe:

https://www.virustotal.com/#/file/457533c12a6e

...

Resolved! False Positive Removal Request Trojan/Win32.startp.zy

Hello all,

 

please fix this false positive:

 

File Hash: c4b2adf4f9d51a00d90160a6d18f6cb40740c3048553b5d7c749ae2caaf13289

 

Link to Virustotal report for the file: 

https://www.virustotal.com/#/file/c4b2adf4f9d51a00d90160a6d18f6cb40740c3048553b5d7c749ae2ca

...

Resolved! MTGAInstaller.exe False Positive (generic.ml)

We have users asking about this file being blocked, so I'm looking into it for them. This looked like it was flagged as a false positive back in January in a similar way:

https://live.paloaltonetworks.com/t5/VirusTotal/MTGAInstaller-exe/m-p/196540#M33

...

onedrum by • L0 Member
  • 3851 Views
  • 3 replies
  • 0 Likes

Current VT Verdict: generic.ml

Could you please white-list our software

 

File Hash:

eb3e6f1c5575c2e806b215b701420eff9aeb233de03505d68404f7ea292e39c8

 

VT Link:

https://www.virustotal.com/#/file-analysis/MWMyOGI2NjA0MjQ4MmJjM2I4ZjNlNjM1YWRhNmYzOGI6MTUyMzM3MDgyNA==

 

Current VT Verdict: ge

...

beniam by • L2 Linker
  • 2985 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

 

Kindly check IE New Tab Installer from SpringTech

 

VirusTotal links:

https://www.virustotal.com/#/file/a02a23cb14cbec75700a9c4af1c497a25ddb9b52fd0e0cfe5f91e0be7f30a232/detection 

https://www.virustotal.com/#/file/604ee5d72f162ba2ab80a2b236dfdf601d0ef6b

...

kns123 by • L2 Linker
  • 4419 Views
  • 4 replies
  • 0 Likes

False positive alert on updater (generic.ml)

Hello
My updater is beeing flaged as generic.ml which is fasle positive alert. Please investigate this:

https://www.virustotal.com/pl/file/0afba598d1fb61818ea78467c7a6c1483edb2c125b7e7b6c0e097ca9ba442e76/analysis/1522359720/
I've already sent samples to

...

mrave20 by • L0 Member
  • 2761 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Please white-list our software?

 

Virustotal Link: https://www.virustotal.com/#/file/7a6f02e52364afd5da91e5e4d23a7bd87af112da05fa9693f3e5c844deb0e6e8/detection

 

Current VT Verdict: generic.ml

 

Thanks and best regards,

Ivan

  • 767 Posts
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