False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

False Positive Removal Request

L1 Bithead

Hello,

 

our customers are reporting again (this is a never ending story with you guys) a false-positive with Palo Alto Networks. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable:
https://www.setupbuilder.com/falsepositives/wud_sb100_6233_dev.zip

Password for the ZIP file is “false” (without quotes).

 

This is the VirusTotal report:
https://www.virustotal.com/gui/file/f08422f3fc731f21c56ebade45c8831629bfe7607f48634d97e3497a91f05ec4...

 

Thank you for your help.

 

Best Regards

 

Robert Daley
SetupBuilder Support

1 REPLY 1

L4 Transporter

Thanks for getting this over. I have submitted for the sample to be reviewed for a benign verdict. I will update once I receive feedback from our engineering team.

  • 2700 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!