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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9768 Views
  • 0 replies
  • 5 Likes

FALSE POSITIVE

Please recheck your diagnosis for Generic.ml in our software (dms.exe) at VirusTotal:

 

https://ziv.global/IsraelNetZiv/DMS.exe

 

 

ZIVSYS by • L0 Member
  • 2056 Views
  • 1 replies
  • 0 Likes

Resolved! whitelisting request: new version of Outbyte PCRepair

Hello,

We have just released a new version of Outbyte PCRepair and it's not being detected at the moment, but taking into consideration that all previous versions had to be submitted for a false positive, I was wondering if you could check the program

...

YelenaRez by • L3 Networker
  • 3497 Views
  • 3 replies
  • 0 Likes

False Positive Submission VirusTotal

CLPackage.exe

 

File Hash: 57d6ebdca533f208f4b76738df9e22a7ae3177b0732d4ad36c990a8e20c46a15

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/57d6ebdca533f208f4b76738df9e22a7ae3177b0732d4ad36c990a8e20c46a15/detection

Current Vir

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False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/E9TQNBnSAMgdb6d
The archive also contains a link to Virus

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Resolved! False Positive: new version of Outbyte PCRepair

Hello,

Can I please request to remove a false positive from a new version of Outbyte PCRepair?

It is clean and doesn't contain any unwanted behavior.

Outbyte PCRepair download link: https://outbyte.com/software/pc-repair/download/

Detection name: Generic

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YelenaRez by • L3 Networker
  • 4783 Views
  • 6 replies
  • 0 Likes

False Positive - Generic.ml - Englishize Cmd

Please add the EnglishizeCmd installer to allowlist. Thanks.

 

Name:  EnglishizeCmd-2.0.0.0_Silent_Installer.exe

 

Detection name: Generic.ml

 

SHA256: 2514cdfa1c866bb6a9dd9d259adb656b26fdc3b5bf3916a5bcc43ad1eb81a116

 

Current VirustTotal Verdict: 9 of 71

 

Vi

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Virus/Win32.WGeneric.ajhryg

Hello 

We have seen this since 4/19 2020. I am not able to track what causes that. Can someone please help? Thanks

 

 

 

Canning_0-1594706905428.png
Canning by • L0 Member
  • 1959 Views
  • 1 replies
  • 0 Likes

False Positive: Virus/Win32.WGeneric.ahiied

Threat name: Virus/Win32.WGeneric.ahiied

Threat ID: 320197275

File Hash: d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14cad315d

Link to Virustotal: https://www.virustotal.com/gui/file/d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14ca

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Salde by • L0 Member
  • 10804 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive: Outbyte PCRepair

Hello,

Please help us remove a false positive, given to Outbyte PCRepair by your antivirus.

The program is clean and doesn't contain any unwanted behavior.

File Hash: SHA-256: 91645df4f207b2d422eb9fb28e20a9d00e8e666ddfddde367762bfc90ee1f6da

Link to Virus

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YelenaRez by • L3 Networker
  • 3748 Views
  • 3 replies
  • 0 Likes

False positive VT (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus again. We ask you to fix this.

File Hash: 3547aaedfb2bd2dc4a4356dd93cb79d237c299fd91ea7505de5d59216fa48c82

Link to Virustotal report for the file

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VKPTools by • L0 Member
  • 2613 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: new version of Outbyte PCRepair

Hello,

We have just released a new version of Outbyte PCRepair and discovered a false positive by your antivirus.

Please help us remove it, the program is clean and doesn't contain any unwanted behavior.

File Hash: f1402b3d900dbd9da4ded0f5af335b41a204b1

...

YelenaRez by • L3 Networker
  • 3028 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte File Recovery

Hello,

Please help us remove a false positive, given to Outbyte File Recovery by antivirus. The program is a basic tool to recover files and doesn't contain any unwanted behavior.

File Hash: 3d0deb3a897e28c8e31dbe3a087948cc8b974106eeec4d1a8accabdc85af0

...

YelenaRez by • L3 Networker
  • 3885 Views
  • 3 replies
  • 0 Likes

False Positive - Generic.ml - ChMac

Please add the ChMac installer to allowlist. Thanks.

 

Name:  ChMac-2.0.0.5_Silent_Installer.exe 

 

Detection name: Generic.ml

 

SHA256: b7a08a7390a8cdb60af0b7ab3dca768cf40741ce40689f788ed9e714d42a6d1e

 

Current VirustTotal Verdict: 11 of 71

 

VirusTotal URL:

h

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