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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3493 Views
  • 0 replies
  • 4 Likes

False Positive Removal Request: generic.ml

SHA-256cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355eVox_Imago_PC.exe236 KB2018-12-10 14:00:51 UTC https://www.virustotal.com/#/file/cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e/detection You can download a sampl...

False Positive Removal Request

Hello, our customer reported a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositiv...

bobdaley by L1 Bithead
  • 1813 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello, Can you please help us remove a false positive detection given to Outbyte PCRepair.Software name: Outbyte PCRepairDetection on VirusTotal: generic.mlSHA-256: 751a4341c059ceba9bf64d584b602bfa317d3f61955b92e4280689d50fa6f4f5VirusTotal link: http...

YelenaRez by L3 Networker
  • 1834 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (ROG skin)

TechPowerUp GPU-Z v2.15.0 (ASUS ROG Themed).SHA-256 e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44d1743c2cae81 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/e446b51833568a6bf7d1748d7df672d8b56749d49f09e209ce44d...

i3vi3v by L2 Linker
  • 2179 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.15.0 (normal skin)

TechPowerUp GPU-Z v2.15.0SHA-256 30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/30d400da8a7727e3b362b600a41ade1ed4b50cbf36c7a4be22fad47c2323228a/details...

i3vi3v by L2 Linker
  • 2146 Views
  • 2 replies
  • 0 Likes

False positive removal request: generic.ml

Hello,I'm the creator of BrushBox (www.brushbox.cc), a plugin for Adobe Photoshop. You are flagging my binary in VirusTotal. It absolutely is not malware. Its sole purpose is to parse binary files for PNG images and write them to disk. File Hash: 60c...

Resolved! False Positive Removal Request: Kontur.Plugin v3.10.6.287

File Hash: be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40eLink to Virustotal report for the file: https://www.virustotal.com/#/file/be4bd9b6ca30b9b2717caf8873d248d9b5408dbbe4a14a308368db06b9e8f40eCurrent VirustTotal Verdict: generic....

k.german by L0 Member
  • 2209 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCSpeedUp

Hello,Please remove a false positive detection given to the new version of TweakBit PCSpeedUp stub.The new version includes corrections from AppEsteem.Software: TweakBit PCSpeedUpDetection on VirusTotal: generic.mlSHA-256: 68e36e8980126f9d76d470bd654...

YelenaRez by L3 Networker
  • 1900 Views
  • 2 replies
  • 0 Likes

False positive removal request : generic.ml

Hello, I am the CEO of Synthetic Automation, a society which develops softwares. We scanned our software suite in VirusTotal but some of our exe files are considered as potentially harmful (false positive) by your antivirus products. Exe files are fr...

ground77 by L0 Member
  • 1371 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Removal Request: TweakBit PCRepairKit

Hello,We have just released a new version of TweakBit PCRepairKit and discovered a false positive.The new version includes corrections from AppEsteem, it is clean and doesn't contain any unwanted behavior.Software name: TweakBit PCRepairKitDetection ...

YelenaRez by L3 Networker
  • 2376 Views
  • 4 replies
  • 0 Likes

False Positive Removal Request

Hi, Today I've got a request from one of my customers that Deleaker, a popular C++ profiler, is dected as malware by TRAPS from Palo Alto Networks. File Hash: fe7e560f4cf440ffb7dd79fb8001c43c8760b3015aad0f677ddc99fde156e2f2 Here the virustotal report...

False Positive Removal Request Winflector

False-positive submission Hi research team, PaloAlto false-positive detected, Cylance and VBA32 false-positive detected the application (wfserver.exe).https://www.virustotal.com/#/file/ec36883157a62423c80c5ff315ede3bc81fa6ee3ac4c6931d797b8f744c9a644/...

dziekan by L0 Member
  • 2459 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0 ROG skinned

TechPowerUp GPU-Z v2.14.0 (ASUS ROG Themed).SHA-256 19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e17aa7726b893 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/19305032c4831eb7f9a4bbdc4ca2c4d8780219f7dee5b02d524e1...

i3vi3v by L2 Linker
  • 2139 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request - GPU-Z v2.14.0

TechPowerUp GPU-Z v2.13.0SHA-256 c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/c471c5d490b0ff684bc10324c150b11b22b6c689b05740f97853e988e42ee2fd/detecti...

i3vi3v by L2 Linker
  • 2184 Views
  • 2 replies
  • 0 Likes
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