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False positive (Generic.ml) detected for our application

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False positive (Generic.ml) detected for our application

richard-m
L1 Bithead

‎02-24-2021 11:15 PM

Hi Support,

Can you help me get our app whitelisted please. 

 

File Hash: f7b6a4d788f577e1f75a25a56c9eecd8cd6d8086163c7a3341bad06d55dc0f8

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/1f7b6a4d788f577e1f75a25a56c9eecd8cd6d8086163c7a3341bad06d55dc0f8...

Current VirustTotal Verdict: Generic.ml

Description: the file is an app which communicates with our cloud service as part of integrated solution.

 

Thanks 

Richard

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2 REPLIES 2

tsullivan7
L4 Transporter

‎02-26-2021 06:17 AM

Under review

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richard-m
L1 Bithead
In response to tsullivan7

‎03-07-2021 05:58 PM

Hi, Do you have any update on this please?

Thanks

Richard

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