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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

Firewall block file .docx is vulnerability as a CVE-2018-16021

Hi, My Inbound-Internet firewalls have blocked a Benign files and do not allow us to send this file to our organization.File InformationFile TypeMicrosoft Word DocumentFile Signer SHA-2568cc853801a08620ba4fca8e85faf71f328238ab75d5a896f7d90c3fa4e0c731dSHA-1f9a8ae351155bdee15f6ba0bb1f546e841ee5458MD502427a769d9d7742694d6f1e8d74b6fdFile Size1402449...

False Positive (Generic.Ml)

File Hash: 8aed563d48fce58c503fd4213350ba4544c1c587ff4fa1ef8333a3e87959d8a8Virustotal link: https://www.virustotal.com/gui/file/8aed563d48fce58c503fd4213350ba4544c1c587ff4fa1ef8333a3e87959d8a8/detection this is the only antivirus that reports our file

lacchari by • L0 Member
  • 2796 Views
  • 2 replies
  • 0 Likes

False positive submission

File Hash: lots of files (all versions we have distributed since the service started)Files to download : https://drive.google.com/file/d/1UU_LUlLwhNan-Z657WEMD9gOtDyfFvET/view?usp=sharingLink to Virustotal report for the file: https://www.virustotal.com/gui/file/e6ed2f92fe26eb85dc5019654da03c11b7b3a03adb0e6de065c54d9c71c5ded1/detectionCurrent Vi...

False Positive VirusTotal

File Hash: f32b68dbfb9d59a16452d394e0e30dc4fe5f549bd6981f41f31e98b7ff94fbd3Link to Virustotal report for the file: https://www.virustotal.com/gui/file/f32b68dbfb9d59a16452d394e0e30dc4fe5f549bd6981f41f31e98b7ff94fbd3/detectionCurrent VirustTotal Verdict: Generic.mlDescription:Greetings!We are developing an anti-cheat platform in C ++To protect th...

Resolved! False POsitive On Virustotal

Dear paloalto Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware has False positive on Virus total report here is the link:CopyIP.exe - Generic.mlhttps://www.virustotal.com/gui/file/e297a10691cf7a90d811f0125f1411163acefe49988868246a2964ba46430c33/detection/SHA-256 : e297a10691cf7a90d811f0125...

False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following files:1) File Hash:MD5: 295F6E2F9A661B7C5D1236F9B454D6D9SHA1: 450750C87D0FA24A71CF563B711EBE3482B6FDEFSHA256: 82517F90ECD475697E1DE76D5F408BA796066F07340400348469BB0DEB64165ALink to Virustotal report for the file:https://www.virustotal.com/gui/file/82517...

kns123 by • L2 Linker
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  • 2 replies
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False Positive (Generic.ml)

File Hash:5084a06b45b01879a14c5328b36ac2d7497da6fe90e2c8d18754230b9d50150eLink to Virustotal report for the file: https://www.virustotal.com/gui/file/5084a06b45b01879a14c5328b36ac2d7497da6fe90e2c8d18754230b9d50150e/detectionCurrent VirustTotal Verdict: Generic.ml (1/68) Hello! Please whitelist this. Thanks

gsteam by • L1 Bithead
  • 2869 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive (Generic.ml) ?

File Hash: 68a56075f5b3bcf354a38ff47ab481493075e67479752bb6d54158aaf583d6f5Link to Virustotal report for the file: https://www.virustotal.com/gui/file/68a56075f5b3bcf354a38ff47ab481493075e67479752bb6d54158aaf583d6f5/detectionCurrent VirustTotal Verdict: paloaltonetworks Generic.ml The engine only includes the blacklist of known bad signatures.Pa...

norsk81 by • L0 Member
  • 4454 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash: 87b4aa63f2cbdb7234e523319ba83f03773d8c3c68bd55c0c0d4491a3e596ea3Link to Virustotal report for the file: https://www.virustotal.com/gui/file/87b4aa63f2cbdb7234e523319ba83f03773d8c3c68bd55c0c0d4491a3e596ea3/detectionCurrent VirustTotal Verdict: Generic.ml (1/68) Hello! Please whitelist our program. Thanks

LTRteam by • L0 Member
  • 2687 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

False Postive (Generic.ml)SHA256: 657cebf189115e7b8c2c64102392bd56299eef02711e6807331f992247206029Link to Virustotal report for the file: https://www.virustotal.com/gui/file/657cebf189115e7b8c2c64102392bd56299eef02711e6807331f992247206029/detailsCurrent VirustTotal Verdict: Three engine detected this fileDescription: We are from AeroAdmin team t...

False positive (Generic.ml) detected for our application

Hi Support,Can you help me get our app whitelisted please. File Hash: f7b6a4d788f577e1f75a25a56c9eecd8cd6d8086163c7a3341bad06d55dc0f8Link to Virustotal report for the file: https://www.virustotal.com/gui/file/1f7b6a4d788f577e1f75a25a56c9eecd8cd6d8086163c7a3341bad06d55dc0f8/detectionCurrent VirustTotal Verdict: Generic.mlDescription: the file is...

False positive: Generic.ml

File Hash: bbb6f1f6a1acf055d4fc903560aebe8642858c370a2a61fddccfadc24a245004 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/bbb6f1f6a1acf055d4fc903560aebe8642858c370a2a61fddccfadc24a245004/detection Current VirustTotal Verdict: Generic.ml Description: This file is an obfuscated component of PokeMMO's Windows Client, ...

kyu_pkmo by • L0 Member
  • 2879 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission (Generic.ml) - AutorunsVTchecker

False Postive (Generic.ml)SHA256: 33118e38687f8dae8a24e22a18355f9eaa6eb95693cf08caf99b9f62e2400fd1Link to Virustotal report for the file: https://www.virustotal.com/gui/file/33118e38687f8dae8a24e22a18355f9eaa6eb95693cf08caf99b9f62e2400fd1/detectionCurrent VirustTotal Verdict: 3 engines detected this fileDescription: Purpose of the program: scans...

False positive: Generic.ml

File Hash:994e14d2bb306607c158c6799e0661c90ee1a480378aca969c9397e4712a4c38 Link to Virustotal:https://www.virustotal.com/gui/file/994e14d2bb306607c158c6799e0661c90ee1a480378aca969c9397e4712a4c38/detection Current VirustTotal Verdict:Generic.ml Description:We are the developers of this program.Public download link: https://autocontrol.app/Native-...

Resolved! False Positive (Generic.ml)

False Postive (Generic.ml)SHA256: 10f2684da8df6204fffe68e32e8fcd3ee56b9f915a7d418d070b6300cb8a9294Link to Virustotal report for the file: https://www.virustotal.com/gui/file/10f2684da8df6204fffe68e32e8fcd3ee56b9f915a7d418d070b6300cb8a9294/detectionCurrent VirustTotal Verdict: One engine detected this fileDescription: We are from AeroAdmin team t...

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