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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

Resolved! False Positive Submission (Generic.ml) - AutorunsVTchecker

False Postive (Generic.ml)SHA256: 33118e38687f8dae8a24e22a18355f9eaa6eb95693cf08caf99b9f62e2400fd1Link to Virustotal report for the file: https://www.virustotal.com/gui/file/33118e38687f8dae8a24e22a18355f9eaa6eb95693cf08caf99b9f62e2400fd1/detectionCurrent VirustTotal Verdict: 3 engines detected this fileDescription: Purpose of the program: scans...

False positive: Generic.ml

File Hash:994e14d2bb306607c158c6799e0661c90ee1a480378aca969c9397e4712a4c38 Link to Virustotal:https://www.virustotal.com/gui/file/994e14d2bb306607c158c6799e0661c90ee1a480378aca969c9397e4712a4c38/detection Current VirustTotal Verdict:Generic.ml Description:We are the developers of this program.Public download link: https://autocontrol.app/Native-...

Resolved! False Positive (Generic.ml)

False Postive (Generic.ml)SHA256: 10f2684da8df6204fffe68e32e8fcd3ee56b9f915a7d418d070b6300cb8a9294Link to Virustotal report for the file: https://www.virustotal.com/gui/file/10f2684da8df6204fffe68e32e8fcd3ee56b9f915a7d418d070b6300cb8a9294/detectionCurrent VirustTotal Verdict: One engine detected this fileDescription: We are from AeroAdmin team t...

generic.ml

Name: AirMyPC.exe Detection name: generic.ml SHA256: eb9a1e8e96ea6a2b170d5d893b817e1705593d7f5f43fd2674a66ef3002d25de VirusTotal link: https://www.virustotal.com/gui/file/eb9a1e8e96ea6a2b170d5d893b817e1705593d7f5f43fd2674a66ef3002d25de/detection Thank you.

beniam by • L2 Linker
  • 2664 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello. This executable file is an installer/launcher that allows user to play GRID (2019) game as Turkish. Program has been written in trial version of an autorun editor that called Autoplay Media Studio (uses LUA programming language) from IndigoRose Corporation and packed by an paid executable protection software that called BoxedApp Packer. T...

Report False Positive

Hi team, I am Cristian, the founder of HydraProxy.com and creator of HydraHeaders, a browser profile management app for Windows. We launched the HydraHeaders app on the 23rd of December 2020 and as of January 5th 2020, a couple of users signaled that your scan shows our app's executable file (the exe used for running the app, not the installer) ...

False Positive Report

Hi, I would like to report a false positive detection by Palo Alto Networks of the following 1 file:https://www.virustotal.com/gui/file/94261992414b6d5d8e6457b1b2388badd0373f7bb579ea5182c55f3295d75bfc/detection Themida is used to protect files. If necessary, we can send files without Themida (unpacked file) in private messages

False positive: Generic.ml

File Hash: 3ccf97baa567e5ebd43e75da4073a65fbc1c7797f011fee48e3535331095eacfLink to Virustotal report for the file: https://www.virustotal.com/gui/file/3ccf97baa567e5ebd43e75da4073a65fbc1c7797f011fee48e3535331095eacf/detectionCurrent VirustTotal Verdict: Generic.ml (1/69) Hello! Please whitelist our program. Kindly let us know if you need more i...

gsteam by • L1 Bithead
  • 2192 Views
  • 1 replies
  • 0 Likes

False Positive Report

Hi, I would like to report a false positive detection by Palo Alto Networks of the following 3 file:https://www.virustotal.com/gui/file/990989a4c5e04afff591969770b405d84c84379a06544246be729c85f12ebf9f/detectionhttps://www.virustotal.com/gui/file/f57d822c3cf3528162bbec85aa7d405b89263e8323854771077e9a2e6f13a7d0/detectionhttps://www.virustotal.com/...

Resolved! false positive submission

Hello,please check this file:https://www.virustotal.com/gui/file/3ebbd98fbb768d0cefab700086055c50e55dd147fd727280b330b545136d15ff/detectionVirusTotalwe belive this is false positiveThx

rerawa by • L0 Member
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Resolved! False positive submission

Dears, My company develop a software with an Autodesk AutoCAD OEM engine inside. A file of this engine is detected as Generic.ml VirusTotal detection: https://www.virustotal.com/gui/file/d0f7eed133b27748653551c3e4df81fe3b9e105c825bcc4247f079eb0748d0de/detection File to downlaod https://we.tl/t-zO7MQh7q7b This file is a part of Autodesk AutoCAD O...

Claudio by • L1 Bithead
  • 3305 Views
  • 2 replies
  • 0 Likes

Resolved! False positive submission

Dears, My company develop a software with an Autodesk AutoCAD OEM engine inside.A file of this engine is detected as Generic.ml VirusTotal detection:https://www.virustotal.com/gui/file/105c18b5d62de1ee911f3c0f1c104f855f5a4dfd91b7cb1cacd92d70cdabb24b/detection Link to download the file AecLoader.arx:https://wetransfer.com/downloads/03364cc13fde4a...

Claudio by • L1 Bithead
  • 3843 Views
  • 3 replies
  • 0 Likes

False positive

Hello My name is Vadim, and I am CEO and owner of the product cryptobrowser. It came to my attention that you are detecting our product as harmful. Maybe there is a phone number, or email address, where can I reach directly the service? https://www.virustotal.com/gui/file/3c63d911e4f911f2ba6f411e93ba850091aac9c6c4c962eee914358ac1ac8e0c... Our pr...

cbteam by • L0 Member
  • 2783 Views
  • 2 replies
  • 0 Likes

VirustTotal False positive (Generic.ml)

Hello,https://www.virustotal.com/gui/file/3c63d911e4f911f2ba6f411e93ba850091aac9c6c4c962eee914358ac1ac8e0c/detection our product installation file can be found here: https://cryptobrowser.site/get/BrowserSetup.exe Please review it manually.

cbteam by • L0 Member
  • 2516 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

False Positive RequestHello, Please whitelist our product: https://www.virustotal.com/gui/file/94c3cf95a2a622cc03097b68bd6af94405bc9156f44dfb4d7802d6c9b55770b2/detection

DmitryGR by • L0 Member
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  • 1 replies
  • 0 Likes
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