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VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3360 Views
  • 0 replies
  • 4 Likes

generic.ml

Could you please white-list our software File Hash: f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904VT Link: https://www.virustotal.com/#/file/f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904/detectionCurrent VT Verdic...

beniam by L2 Linker
  • 1511 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello, Please help us remove a false positive given to Outbyte PCRepair by Palo Alto. Software Name: Outbyte PCRepairDownload link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlSHA256: d...

YelenaRez by L3 Networker
  • 2098 Views
  • 1 replies
  • 0 Likes

False Positive Report generic.ml

File Hash: 625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5eeLink to Virustotal report for the file: https://www.virustotal.com/#/file/625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5ee/detectionCurrent VirustTotal Verdict...

False Positive Report generic.ml

File Hash: 250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403Link to Virustotal report for the file: https://www.virustotal.com/#/file/250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403/detectionCurrent VirustTotal Verdict...

False-positive submission

Hi there,PaloAlto false-positive detected the file CrySystem.dllPlease clean paloAlto false-positive detection.VirusTotal link:https://www.virustotal.com/#/file/9758a9616aa46ebf4e95f3e2e53d6e6dc56c876ff15db7d419905b548be95646/detection The file can b...

False Positive : generic.ml

HelloThese 2 files belong to official package 3.1.7.7 for SuperR's Kitchen - Donate (not free) version - checked & approved by XDA.- https://www.virustotal.com/#/file/32d2cbedf45e7dc8fde686bbefd6a9c2f1b0ca7a8fce271e935188726bac7da8/detectionSHA-256Fi...

RawMain by L0 Member
  • 2910 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.set...

bobdaley by L1 Bithead
  • 1560 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request: generic.ml

Hello! This software on VirusTotal see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior application. Please fix the issue.The file is available here. File Hash: SHA-256 58245f...

Resolved! False Positive Removal Request - GPU-Z v2.16.0 (ROG skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).SHA-256 3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331dc7da444222 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331...

i3vi3v by L2 Linker
  • 2227 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request: generic.ml

SHA-256cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355eVox_Imago_PC.exe236 KB2018-12-10 14:00:51 UTC https://www.virustotal.com/#/file/cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e/detection You can download a sampl...

False Positive Removal Request

Hello, our customer reported a false-positive. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.setupbuilder.com/falsepositiv...

bobdaley by L1 Bithead
  • 1769 Views
  • 3 replies
  • 0 Likes

Resolved! False Positive Removal Request: Outbyte PCRepair

Hello, Can you please help us remove a false positive detection given to Outbyte PCRepair.Software name: Outbyte PCRepairDetection on VirusTotal: generic.mlSHA-256: 751a4341c059ceba9bf64d584b602bfa317d3f61955b92e4280689d50fa6f4f5VirusTotal link: http...

YelenaRez by L3 Networker
  • 1798 Views
  • 2 replies
  • 0 Likes
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