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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
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  • 0 replies
  • 5 Likes

Resolved! False Positive Submission (Generic.ml)

Hello, 

 

I would like to report a false positive detection on VirusTotal for our product, 5 minutes after release.

The program is clean, signed by a trusted party and doesn't contain any unwanted behavior. 

 

  • File type: win32.exe
  • SHA256: d0ce6996e721caf80
...

False Positive Virus Total.PNG

False Positive Submission

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/Xx9mFMWD2Gsgx6H
The archive also contains a link to Virus

...

Resolved! False Positive Submission

File Hash: dbcad58cdddcaeaf60e4d86c2b83b2ac30be1413214b5a7bc28b2d2ebaace39

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/dbcad58cdddcaeaf60e4d86c2b83b2ac30be1413214b5a7bc28b2d2ebaace39d/detection

Current VirustTotal Verdic

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nisscan by • L0 Member
  • 2770 Views
  • 2 replies
  • 0 Likes

False Positive Submission

My company develop a software with an Autodesk AutoCAD OEM engine inside.

A file of this engine is detected as Generic.ml

VirusTotal detection:

https://www.virustotal.com/gui/file/98f51a1bafb81bf8a048330f53f0e1dd9cc32ce076c30df29f649637a404bca2/detectio

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Claudio by • L1 Bithead
  • 2662 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/ZkN4Noy7nBcePDY
The archive also contains a link to Virus

...

VirusTotal False positive

Good day. I am an individual entrepreneur, we develop game projects. Our users might be a little surprised when they see a false positive. All files are signed by a root certification authority 'Sectigo' and are completely safe. Please check.

 

SHA256:

...

False positive VT (Generic.ml)

Hello. We've released a new version of our software and get false positive status, given by your antivirus again. We ask you to fix this. File Hash: e1d57ec5b3ffa396cf6c8de0949a6a6208a4a317835ffd7867718bdac26a077a
Link to Virustotal report for the fil

...

VKPTools by • L0 Member
  • 2449 Views
  • 2 replies
  • 0 Likes

cortex xdr - submit false positive - shuttools 1.81

Palo Alto I am having a problem with your program mis classifing my tool suite Shut.Tools.1.81.docm as a false positive. Its a vba macro that has previously been cleared my Microsoft and utilises some popular MVP code via desktop liberation.  https:/

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False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/Zeo5DtyS8fQ4P7y
The archive also contains a link to Virus

...

Resolved! False Positive Generic.ml

Believe PA is listing this file as malicious incorrectly.

Link to File analysis in VT: https://www.virustotal.com/gui/file/4de1e1cc7b1e7f38aee80b70073f98042d3757e3ebc3b9f7839d764263b8a22f/detection

File Details:

MD5
1764b482430e82a76bb44b620c0169ed
SHA-1
3
...

JimWaZ by • L1 Bithead
  • 3216 Views
  • 3 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
We have checked our software on VirusTotal and see false positive detection (Generic.ml).
Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/rASbcTfod9KKNjp
The archive also contains a link to Virus

...

Resolved! False Positive Submission

Hi,

 

Please help us remove a false positive. The program is clean and doesn't contain any unwanted behavior.

Creation Time: 2020-01-06 17:45:50

File Hash: SHA-256: 84775f3c1f216911d697cf2f46c1e06eda6a7a2c26437ae0c44f0f9d1d270bcd

Current VirustTotal Verdi

...

idesoft by • L0 Member
  • 3293 Views
  • 3 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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