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VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3325 Views
  • 0 replies
  • 4 Likes

False positive: generic.ml

Virus total reporthttps://www.virustotal.com/#/file/5b96d67460d44ba4c136e039cde9dc6caa87356795a13f257170f31dd474e5c6/detection False positive detection to LiteManager - ROMwln.dllHello support!The Palo Alto Networksantivirus is detect ROMwln.dll as g...

Resolved! False Positive: Virus/Win32.WGeneric.yeksq

File Hash: 44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3Link to Virustotal report for the file: https://www.virustotal.com/en/file/44e94be969d812a907cc14e68c43280709b9be555e5c966e820af1eb6f7f48c3/analysis/1550490208/Virustotal verd...

Salde by L0 Member
  • 6853 Views
  • 7 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml) File name: GPU-Z.2.16.0.exeSHA 256: 35c21d025d0354b9551cc3d2719190441abbd1689472456585f71876bae675aeCurrent VT verdict: generic.mlURL: https://www.virustotal.com/...

Resolved! False positive: Win32.WGeneric.xlukg

I am trying to download a BLheli32 suite and both AV and wildfire are suggesting that install-filter.exe within the archive contains Win32.WGeneric.xlukgVirustotal returns no threat, and other users are suggesting this is a false positivepayload is :...

generic.ml

Could you please white-list our software File Hash: f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904VT Link: https://www.virustotal.com/#/file/f4572ef5f0da37b79bb40555c4a2e56992c6779560f851ebff1b84b3dde17904/detectionCurrent VT Verdic...

beniam by L2 Linker
  • 1501 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello, Please help us remove a false positive given to Outbyte PCRepair by Palo Alto. Software Name: Outbyte PCRepairDownload link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe Detection on VirusTotal: generic.mlSHA256: d...

YelenaRez by L3 Networker
  • 2084 Views
  • 1 replies
  • 0 Likes

False Positive Report generic.ml

File Hash: 625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5eeLink to Virustotal report for the file: https://www.virustotal.com/#/file/625dec6977b9150ef85ee32af76c526528c568e1353b646c4d39f7878ca8c5ee/detectionCurrent VirustTotal Verdict...

False Positive Report generic.ml

File Hash: 250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403Link to Virustotal report for the file: https://www.virustotal.com/#/file/250185558612bf9c46bac8e12c29bb59d2f7378db32826ed41cfc46555624403/detectionCurrent VirustTotal Verdict...

False-positive submission

Hi there,PaloAlto false-positive detected the file CrySystem.dllPlease clean paloAlto false-positive detection.VirusTotal link:https://www.virustotal.com/#/file/9758a9616aa46ebf4e95f3e2e53d6e6dc56c876ff15db7d419905b548be95646/detection The file can b...

False Positive : generic.ml

HelloThese 2 files belong to official package 3.1.7.7 for SuperR's Kitchen - Donate (not free) version - checked & approved by XDA.- https://www.virustotal.com/#/file/32d2cbedf45e7dc8fde686bbefd6a9c2f1b0ca7a8fce271e935188726bac7da8/detectionSHA-256Fi...

RawMain by L0 Member
  • 2892 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello,our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).Please check the password protected zip file with one Win32 executable:https://www.set...

bobdaley by L1 Bithead
  • 1551 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request: generic.ml

Hello! This software on VirusTotal see false positive detection (generic.ml). "Palo Alto Networks" is the only antivirus software which detects malicious behavior application. Please fix the issue.The file is available here. File Hash: SHA-256 58245f...

Resolved! False Positive Removal Request - GPU-Z v2.16.0 (ROG skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).SHA-256 3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331dc7da444222 current Palo Alto Networks verdict: generic.mlhttps://www.virustotal.com/#/file/3fdc244bbee5ac9fd62b9f5820b6270a82f058db9f86dc1e22331...

i3vi3v by L2 Linker
  • 2208 Views
  • 2 replies
  • 0 Likes
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