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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

False Positive On Virustotal

Dear Palo Alto Team, my program don't have virus.False positive on Virus total report here is the link:MagicMC.exe - Generic.mlhttps://www.virustotal.com/gui/file/4e52cbb1edcf9a6d4d93a2b274e89bde351bcdacd1c53c41128500b65a077eeb/SHA-256 : 4e52cbb1edcf9a6d4d93a2b274e89bde351bcdacd1c53c41128500b65a077eebDownload Linkhttps://www.mediafire.com/file/4...

Resolved! VirusTotal False positive - Go langage files

Hello We are using Prisma-Cloud in our company and some of our custom-made binaries are detected by Palo-Alto WildFire as Malwares.It may be linked to the fact those exe files are developed in Go. Go seems to be famous to mess-up with anti-malwares systems.I have no idea how to submit those files for analysis to Palo-Alto. Please find the VirusT...

GSoude by • L0 Member
  • 4306 Views
  • 3 replies
  • 0 Likes

VirusTotal False Positive - NuancePowerMicWebAdapterSetup

File Hash: <bd24c4eeaf332bc03f847d2d21f44d67a9228280849061b893b67e0a45f635dd>Link to Virustotal report for the file: <N/A>Current VirustTotal Verdict: <Unknown>Description: <NuancePowerMicWebAdapterSetup_121.3.217.0> Submitting as a preventive measure due to past issues.

VirusTotal False Positive - Nuance_PowerMic_Web_Extension_Citrix

File Hash: <bd24c4eeaf332bc03f847d2d21f44d67a9228280849061b893b67e0a45f635dd>Link to Virustotal report for the file: <N/A>Current VirustTotal Verdict: <Unknown>Description: <Nuance_PowerMic_Web_Extension_Citrix_RDSH_121.3.217.0> Submitting as a preventive measure due to past issues.

VirusTotal Verdict Change Request for False Positive SoD.exe

File Hash: f3f10c411298e36ee02cf882ca6b4721f35ea447b5c5fe07e8e8a74fe2b58d21Link to Virustotal report for the file: NoneCurrent VirustTotal Verdict: UnknownDescription: Preventive submission due to past issues experienced by customers. These are executables for Nuance's "Dragon Medical One" product.

false positive detection (Generic.ml)

Hi, this is a false positive detection of our application. Please fix it. Thank you.https://www.virustotal.com/gui/file/c753a8d5fec775f718a390a2ef8ceb94059119910772514e5601960bf2bfb529/detection

False Positive - Microsoft.csharp.dll Virus/Win32.WGeneric.bcycrm - runtime silverlight Signed by Microsoft

Hi, It's seems that this file signature should be disabled as it is an official and signed binary from Microsoft of the Silverlight Runtime File Hash: fe1f3cde0bacb77a297360b5e022087456b8bf5bLink to Virustotal report for the file: https://www.virustotal.com/gui/file/65064f54e1da6200ff74d32da0f7693f07b6b44f7170b5e1bd35034ec4f1c140...Current Virus...

rlesavre_0-1618485535927.png
rlesavre by • L1 Bithead
  • 3552 Views
  • 2 replies
  • 0 Likes

False Positive: Generic.ml

File Hash: 9cace24e893776e0a9b823434908c0033f5af9dbda1bb2fd7aaa8e42932d2bc3Link to Virustotal report for the file: https://www.virustotal.com/gui/file/9cace24e893776e0a9b823434908c0033f5af9dbda1bb2fd7aaa8e42932d2bc3/detectionCurrent VirustTotal Verdict: 2/69Description: This is an executable for OpenTabletDriver ux and it has been falsely flagge...

Firewall block file .docx is vulnerability as a CVE-2018-16021

Hi, My Inbound-Internet firewalls have blocked a Benign files and do not allow us to send this file to our organization.File InformationFile TypeMicrosoft Word DocumentFile Signer SHA-2568cc853801a08620ba4fca8e85faf71f328238ab75d5a896f7d90c3fa4e0c731dSHA-1f9a8ae351155bdee15f6ba0bb1f546e841ee5458MD502427a769d9d7742694d6f1e8d74b6fdFile Size1402449...

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